As a Data & AI Technical Architect in the Microsoft Innovation Hub, you will be working at the forefront of Microsoft innovation, helping customers create and implement a vision and strategy for their AI transformation. You will be an integral part of their transformation journey, challenging their ways of thinking and helping them realize and adopt the benefits of our Cloud. Part of a world-wide community of exceptional peers, youll have access to the latest software and hardware, and youll be given the time and budget to develop as a globally influential technical leader. This role is Microsoft onsite only.

Responsabilities:

Deliver customer engagements: Based at your facility location, you will prepare and deliver technical engagements to enterprise customers. These include Business envisioning, Solution envisioning, Architecture design, Rapid prototype, and Hackathon. You take a cross-solution view to leverage capabilities across the entire Microsoft cloud platform. You will work collaboratively with account teams to determine the best engagements for a given opportunity to maximize customer benefit and accelerate deals success.
Solution design: Using your technical knowledge, architectural approach, consultancy skills and our methodology to win a customers technical decision to buy and use Microsoft solutions and cloud services.
Set vision: You will use your technical knowledge to show customers an inspiring digital vision, across all Microsoft workloads, as well as deeper engagement in your core technology specialism. You will make this digital vision real using the architecture skills of you and your peers to provide a complete solution.
Build strategy: You will map the agreed customer vision into a strategy for implementation, resolving concerns, removing technical blockers, and validating a strong business case for investment. You will work with the customer, wider account team resources and our partners to orchestrate a roadmap for implementation.
An expert in Data & AI: Articulate the possibilities of Microsoft Azure with emphasis on data services including databases; analytics; machine learning; AI, and business intelligence. Accelerate the customers digital transformation journey using Microsofts Big Data, Advanced Analytics, Cognitive Services, and ML/AI platform. Create modern data architectures that provides increased agility in meeting the demands of the customers business. Articulate the possibilities of the Microsoft Azure Cloud with specific emphasis on data and AI services including Databases and Data Lak

Do you love working with customers to achieve their business outcomes? Would you love to build expertise around the leading, next generation cloud services? As a Cloud Solution Architect (CSA), you will become part of the next generation of sales leaders at Microsoft. With the aid of best-in-class sales processes, techniques and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education systems or governments. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships. This role is flexible in that you can work up to 50% from home.


Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You will work with world leading startups and software firms to help them build great technology solutions
You will lead, drive and manage engagements for repeatable achievement of revenue and consumption targets.
You will leverage best practices to guide customer strategy and future growth for Microsoft by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.
You will conduct analyses into what customers are using versus needs. Drives greater consumption (cloud and support) with customers based on analysis of both usage and needs. Leverages insights to provide guidance and recommendations to customers; drives, retains, and optimizes customer consumption
You will apply technical knowledge and customer insights to create a modernization roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
You will collaborate and orchestrate with other Cloud Solution Architects and MS stakeholders, including FastTrack, Solution Assessments, etc., in developing cloud solutions on Azure.

Be part of a diverse team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.
In this role, you will take part in CPU development, leading the CPU architecture and microarchitecture definitions. You will collaborate with software and hardware architects, design, verification, and physical implementation teams. You will influence the building of processor performance analysis infrastructure with modeling, emulation, and silicon measurement and drive power and performance optimizations for our specific customers workloads.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities
Lead architectural definition of CPU core designs, facilitate and make final decisions.
Participate in and influence the building of processor performance analysis infrastructure.
Influence the development of architectural models with varying configurations across product categories.
Perform Performance, Power, Area (PPA) trade-off analysis for architecture and microarchitecture features, communicate analysis results in both qualitative and quantitative fashion to support decisions.

You will be a part of the R&D team providing support to our 1st tier customers. You will work closely with the product development and QA teams to solve problems arriving from our customers. You will build and define the the support operations processes and apply it on your day to day work.

You will have great opportunity to impact the organization as the first support person on the team.

What you'll be doing

Provide technical point of contact for our project/product managers, business owners and performance team with any technical issues that may rise.
Establish the correct processes and work methodologies required for the team to be able to provide the right support.
Work with development and QA teams to investigate and solve technical issues within the client and backend domains.
Communicate internal stakeholders and ensure that they are well informed of the progress and plan.
Prioritize and manage multiple issues from customers on our products and platform, simultaneously.

Similarweb is the leading digital intelligence platform used by over 3,500 global customers. Our wide range of solutions powers the digital strategies of companies like Google, eBay, and Adidas. We help our customers succeed in todays digital world by providing data-driven insights, competitive benchmarks, strategic analysis, and more. In 2021, we went public on the New York Stock Exchange, and we havent stopped growing since!

Were looking for a Tier 1 Product Support Specialist to become a product expert, assist our customers with various inquiries, and strengthen our relationships with our customers and users. This role reports to the Product Support Team Manager - Tier 1.

Why is this role important at Similarweb?

The Product Support Specialist acts as the first line of contact for all of our users and plays a critical role in building trust in our brand, services, and products.

The Support Team is often the first point of contact for new users, giving us a unique opportunity to make their first experience with Similarweb amazing!

So, what will you be doing all day?

As part of the Product Support team, your daily responsibilities may include:

Providing high-quality, personalized support (primarily via email).
Working efficiently to achieve high satisfaction ratings, quick response & resolution times.
Becoming an expert user of Similarwebs products.
Investigating customer issues to identify bugs and escalate these incidents to the Tier 2 team.
Identifying and flagging areas for product improvement to enhance user experience.
Tracking and updating systems for reporting and analysis.
Routing clients to other departments as needed.

We are looking for a Technical Solutions Engineer to join our team.

The Technical Solutions Engineer is expected to be an expert of all our supported products, understand them in-depth and take ownership of issues raised by customers, as well as by internal teams.

You will research, resolve and provide technical solutions, using different diagnostic and analysis tools, provide high-level technical support to our customers, and work closely with the companys development and business teams.

What you'll be doing

Investigate complex technical issues, identifying potential causes and solutions
Work with strategic customers to provide quick and accurate technical assistance
Prioritize and manage multiple issues from customers on our products and platform
Work closely and Build relationships with R&D and Product Management teams, provide feedback on the product functionality
Maintain and Create knowledge articles

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

Were looking for a Data Architect to help our Data Engineering and Data Science teams become more productive, define and lead POCs of data processing, ML and LLM technologies, improve our Data Lake and optimize our data serving platform.

This role will report to VP R&D.

Why is this role so important at Similarweb?

Our R&D team transforms petabytes of data into digital insights for our customers, on a daily basis. This means that we are always on the lookout for new ways to make those processes more efficient, reliable, and scalable.

We are looking for a Data Architect to define the optimal way of processing data, developing new algorithms, and sharing data between different R&D departments and with our customers.

You will impact the work of hundreds of engineers and data scientists in Similarweb, by defining and implementing most suitable ways of data processing and influence our customers by providing top notch infrastructure for a flawless data delivery.

So, what will you be doing all day?

Your role as Data Architect means your daily responsibilities may include:

Define and implement standards and best practices for data engineering teams
Lead improvements to our data processing infrastructure
Research, POC and implement new data technologies
Improve our Data Lake
Mentor data processing and data delivery teams