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The Meta Technical Program Management (TPM) community is pioneering technologies to bring people (and businesses) closer together at a global scale. TPMs work at the cross-section between technical execution and business strategy and are expected to partner closely with Engineering and Product teams. Being a TPM at Meta means driving impact by delivering measurable results across a wide range of areas. You'll be responsible for defining and guiding high-level goals and roadmaps, monitoring and communicating progress, and defining functional requirements for new products and features. It also means having a deep technical background, understanding system architecture, and the experience to effectively collaborate across functions and organizations to deliver impact.

You will be leading technical strategy and execution on the company-wide platforms and services that are used across Facebook, WhatsApp, Instagram, Messenger, and Oculus. Teams span across Ads, Business Integrity, Monetization, Commerce, Business Messaging, Privacy, Social Impact, Central Integrity, Growth, Central Metrics, Internationalization, Facebook Home, Marketplace, Watch, Groups, Stories, Search, Product Foundation, Instagram and more. This posting represents different full-time roles across the company.
Technical Program Manager Responsibilities
Develop and manage end-to-end technical product solutions and ensure on-time delivery.
Manage cross-functional products and programs in a matrix organization.
Help define the roadmap and long-term strategy of the teams that you are working with.
Design measurements to track impact and drive internal process improvements.
Articulate the technology, requirements, goals and milestones of your team.
Collaboratively define the vision for building Meta-scale, state-of-the-art, global products.
Develop and manage end-to-end project plans to ensure on-time delivery, provide day-to-day coordination, and quality assurance for tasks.
Identify dependencies and develop mitigation strategies.
Move fast in a flat organization by working in concert with technical program managers and engineers across Meta to establish a shared vision for improving execution and build solutions for privacy and security at scale.
Ongoing communication of planning, project status, issues and risks in a timely fashion to stakeholders.
Build bridges with product and infrastructure teams to discover adoption challenges, champion purpose use development and privacy/security product adoption.
Help drive product decisions to align with higher company initiative.
Bring a deep sense of execution and ownership to the team.
Establish shared goals with product teams across the company to build alignment across multiple cross-functional teams and to build and scale products for Meta.

Are you looking to shape the future of computing?

Meta is bringing together cutting edge research and engineering to deliver products and experiences for the future of immersive computing and connecting humans with entertainment, information and each other.
Meta is building software for all realities - Augmented or Virtual for billions of users across the globe.

Our team is expanding and were looking for experienced Technical Program Managers (TPM) who will play a key role in defining and driving highly complex, cross-functional features. We are looking for TPMs with a proven track record of developing and shipping high quality products and experiences. This role will have the opportunity to work closely with world-class development teams and leaders across the organization to deliver trustworthy experiences into Meta products. We have openings across multiple teams spanning technologies across OS, Computer Vision, Machine Learning and Speech processing to create experiences that engage billions of people.
Technical Program Manager, XR Tech Responsibilities
Bootstrap programs in ambiguous areas, requires managing multiple cross org or cross company interdependencies.
Drive cross-org and portfolio partners to own and execute several large-scale workstreams to meet goals.
Understand technology requirements, roadmap, dependencies, evolution, and develop a plan for mitigating risks and delivering features that meet the requirements across multiple products.
Demonstrate end-to-end ownership and thought leadership across multiple organizations and influence strategic direction impacting long term plans.
Establish expertise in the technology area, becoming the go-to escalation point for execution, leader for driving visibility across the program, and orchestrator for managing the integration across your program area.
Resolve intra org issues and escalate / drive solutions to cross-org issues.
Coordinate and contribute to engineering deliverables including architectural diagrams, specifications, launch criteria, and test plans.
Work cross-functionally to develop best practices and development processes in a quickly-changing and dynamic environment, drive impact through deployment of key initiatives and garner adoption of those processes.

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Job Description/Preferred Qualifications
Influence early PLC designs to include features that will optimize KLAs service business: calibrations and diagnostics, Cost of Service (CoS), reliability, design tolerances, Intellectual Property (IP) protection.
Strong knowledge of semiconductor system operations, processes, system integration, and system calibrations.
Able to step into a challenging beta, evaluate, install or sustaining escalations, analyze data from various sources, and work with division (DE) and manufacturing (MDE) experts as needed to provide detailed action plans (POA) suitable for execution by Customer Service Engineers (CSE) and Technical Support Engineers (TSE).
Leverage learning and knowledge across the Tech Support organization through training classes, scripts, coaching, documents and updating other knowledge capture tools.
Ensure that learning on current generation tools is captured and applied to next generation designs n+1 or 2.
Works with Learning and Knowledge Services (LKS) to determine the training requirements for new products and/or upgrades. Trains the trainer and teach or co-teach initial courses. Audits service training courses to ensure content and delivery quality.
Help to define parts planning, implement and optimize spare parts that will be stocked to support field shipments by taking into account reliability, diagnostics, inventory holding cost, training level and other factors.
Prepare CoS models (bottom-up and top-down) during initial concept phases and update them as new information is available. Apply results to help optimize design of diagnostics. Report out on quarterly CoS metrics.
Work with Service Marketing to define Service Offerings, including analyzing market needs, forecasting CoS and developing Sales support materials.
Define and optimize Preventative Maintenance Schedules and Tasks for equipment models.
Participate in NPI Best Practice teams to spread knowledge across product divisions.
Hands-on work for integration of Alpha/Beta systems, including performing serviceability validation.
Work with local field service teams globally for new product introduction and long term sustaining support.

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications

KLA is looking for a Customer Support Engineer to join our team in Kiryat Gat.

KLA is a US-based innovative technology company that manufactures and supports multi-disciplinary systems in a cleanroom environment.

This high-tech company offers dynamic challenges and working with outstanding teams to maintain innovative analytical systems comprised of optics, robotics, lasers, image processing, mechanics, pneumatics, and networking.

What your job will look like

Perform customer service activities including fixing, intense problem solving, maintaining and repairing of multi-disciplinary equipment in multiple fields at the customer facility in Kiryat Gat
Represent the company to the customer and assume accountability for customer satisfaction with service.
Assure operational quality of system equipment. Coordinates actions with customers to minimize down time.

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division

The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications

Job Description

KLA is looking for a Customer Support Engineer to join our team in Kiryat Gat.

KLA is a US-based innovative technology company that manufactures and supports multi-disciplinary systems in a cleanroom environment.

This high-tech company offers dynamic challenges and working with outstanding teams to maintain innovative analytical systems comprised of optics, robotics, lasers, image processing, mechanics, pneumatics, and networking.

What your job will look like

Perform customer service activities including fixing, intense problem solving, maintaining and repairing of multi-disciplinary equipment in multiple fields at the customer facility in Kiryat Gat
Represent the company to the customer and assume accountability for customer satisfaction with service.
Assure operational quality of system equipment. Coordinates actions with customers to minimize down time.