Why Join Us?
We are looking for a skilled Help Desk Administrator to join our dynamic Help Desk team.
The ideal candidate will possess strong expertise in troubleshooting Microsoft Windows-based, as well as excellent communication skills to effectively assist and train end users.
Key Responsibilities
Provide technical support to users of Microsoft Windows-based systems, including desktop computers, laptops, and servers.
Install, configure, and troubleshoot Microsoft Windows operating systems, software applications, and hardware devices.
Troubleshoot Active Directory and Exchange Server environments.
Troubleshoot printer and scanner issues.
Provide end-user training on Microsoft Windows products and services.
Work with other IT team members to ensure the smooth operation of the company's IT infrastructure.
Requirements: 2-4 years of experience in Microsoft Windows system administration.
Experience with Azure, Active Directory, Exchange Server, and other Microsoft products and services.
Strong troubleshooting skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team.
Ability to learn new technologies quickly.
Familiarity with cloud computing technologies is a plus.
Mac OS, Linux knowledge Advantage
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