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As a DevOps Engineer at Wix's Media Platform group, you'll manage and monitor our cloud-based environments, handling data for over 220 million users and 500 million web-sites. Your main objectives will be automating operations, maintaining production systems, managing scalable web applications, and implementing stringent security measures. In your day-to-day you will:
Build multi data-center architecture with hundreds of servers

Quickly identify and resolve infrastructural bugs

Get a chance to work with virtually all aspects of our rapidly-developing infrastructure

Drive the success of our systems advancements, cooperating with the development, support and QA teams

Leverage technologies like Kubernetes, GKE, Python or Golang, Linux, shell scripting, Github Actions, ArgoCD and Terraform to achieve goals

As an IT Program Manager for Wix's Customer Care, youll oversee the technical aspects of systems and flow optimization, ensuring that IT systems and infrastructure support efficient Customer Care operations. Youll leverage your technical expertise and understanding of Customer Care processes to lead our team in troubleshooting and innovation.

In your day-to-day, you will:
Conduct in-depth root cause analysis of recurring technical issues, propose long-term solutions to prevent future issues
Conduct market research to find the best tools, systems, and technical solutions for IT Customer Care needs
Oversee network infrastructure, including setup, configuration, and troubleshooting of LAN/WAN, VPNs, firewalls, and routers
Design and implement integrations between various systems to improve workflow efficiency and data consistency across platforms
Provide Level 2/3 technical support, respond to and resolve escalated IT tickets and troubleshoot user issues
Use APIs, middleware, or scripting to link different applications (e.g., Google Workspace, Jira, CRM systems) and ensure data flow between them
Advocate for the Customer Care experience, educating internal stakeholders on technical requirements and limitations

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We are looking for a FinOps Engineer that will be part of the R&D Foundations Group.
As part of your role, youll lead cost monitoring and analysis, identify and drive potential cost savings and forecast future infrastructure cost needs in our growing R&D department.

You will work closely with our Engineering and Finance teams to ensure we maintain our cloud cost spending and environment stability through data analysis, consulting, visualization, and creative problem-solving.

Ultimately, you should be able to manage all aspects of AWS cost and other SAAS tools across R&D operations to the extent that we can optimize costs and improve budget planning..

You will work closely with the CFO and VP of R&D to ensure cost efficiency, budget adherence, and financial transparency across our cloud services

Responsibilities

Analyze, monitor, and report on cloud usage and trends, identifying cost-saving opportunities, improving efficiency, and leading the development and maturity of FinOps principles in-house.
Collaborate with engineering and operations teams to develop and implement cloud cost optimization strategies, ensuring alignment between technical activities and financial objectives.
Create financial models to calculate TCO of new projects.
Implement and maintain financial governance and controls across cloud platforms, utilizing automation for cost trend optimization, anomaly detection, and accurate forecasting.
Work closely with procurement and cloud vendors to manage contract costs, ensuring effective negotiation and alignment with organizational financial goals.
Educate and train teams on FinOps best practices, promoting financial accountability and fostering collaboration across departments.

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 5,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

About the Role
We are looking for a Senior DevOps Engineer who thrives in high-scale, high-performance environments. In this role, you will design and manage mission-critical infrastructure, develop automation tools, and ensure the reliability and scalability of Similarwebs platform. You will work closely with engineering teams to optimize performance, enhance observability, and prevent incidents before they happen.

If you love solving complex infrastructure challenges and building tools that empower engineers, this role is for you!

What Will You Do?

As a Senior DevOps Engineer at Similarweb, you will:

Design, build, and maintain a highly available, scalable, and resilient production infrastructure handling millions of requests per second.
Manage and optimize tens of AWS accounts in a multi-account cloud environment.
Developing automation frameworks and tools that more than 400 R&D engineers use while enhancing system reliability and engineering efficiency.
Manage thousands of servers and containers, ensuring seamless infrastructure operations.
Improve and maintain our logging, monitoring, and alerting stacks for enhanced observability.
Troubleshoot and mitigate production incidents, participating in on-call rotations to ensure system health and stability.
Collaborate with engineering teams to optimize performance, reduce latency, and improve deployment processes.