דרושים Globalbit Software

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 5,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.


In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.

You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.


Key Responsibilities

Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

We are a highly skilled backend group building and maintaining the core services that drive our platform. We collaborate closely with other engineering, SRE, and product teams to deliver robust and innovative solutions. As a technical leader, you will help define the groups architectural vision, mentor engineers, and lead high-impact initiatives. In addition, you may take on product ownership for key backend domains - shaping product vision, defining priorities and roadmaps, and ensuring strong alignment between technical solutions and business goals.

Your Impact

You will play a key technical leadership role, including:
Leading design, architecture, and implementation of critical backend system
Defining technical direction and influencing long-term architectural strategy
Partnering with cross-functional stakeholders to align technical solutions with business goals
Acting as a technical lead and product owner for selected backend domains - shaping product vision, defining roadmaps, and ensuring alignment between technical delivery and business priorities
Partnering with stakeholders to translate business requirements into actionable engineering plans and leading their execution end-to-end
Ensuring systems meet high standards of scalability, reliability, and performance
Guiding engineers through design and code reviews, and fostering engineering excellence
Driving innovation, automation, and adoption of best practices across the organization

We looking for a hands-on Team Lead to head our talented Architects Team.

This role is perfect for a seasoned software architect with a strong development background, proven leadership capabilities, and deep expertise in system design, networking, and cloud architecture.

As the Architects Team Lead, youll manage and mentor a highly skilled team, set the architectural vision, and drive the design of our next-gen Firewall-as-a-Service and Zero Trust solutions. You'll collaborate closely with engineering leadership, product, and other tech leads to ensure scalable, secure, and high-performance systems.
Key Responsibilities
Lead and mentor a team of software architects.
Own the architectural roadmap and ensure alignment with business and R&D strategy.
Guide hands-on design, POCs, and critical architecture decisions.
Partner with R&D leadership on planning, innovation, and execution.
Promote engineering excellence, security, and scalability best practices.
Collaborate with cross-functional groups to ensure architectural consistency across the org.