דרושים Intuit

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview
Manage a global group of AI scientists teams dedicated to developing and deploying AI solutions that help ensure Trust and Safety across Intuit products and services. Drive research, development, and implementation of advanced AI along with ML technologies, while fostering a collaborative and innovative environment.


Responsibilities

Lead global AI Science teams, specializing in Fraud and Content Moderation.
Recruit and mentor top AI Scientists in Israel and US.
Apply AI/ML to address Fraud and content issues, driving innovation and growth.
Deliver impact through data-driven insights and advanced analytics.
Provide technical and strategic leadership in AI science.
Inspire AI innovations to enhance platform safety and fraud detection.
Guide business stakeholders to interpret and utilize AI-first solutions and research findings.

The Content Safety Team, which is responsible for ensuring a safe environment for Intuit customers, is seeking a Senior AI Scientist. The team develops content moderation solutions for user-generated and AI-generated content across all Intuit products and utilizes advanced GenAI tools to build capabilities such as automatic labeling.

We encourage you to apply if you

Are passionate about using advanced ML techniques and evolving technology to create a safe environment for customers
Love working as part of a team of experienced AI scientists that love research and innovation just as much as they love getting models to production and making an impact
Are interested in partnering with analysts and researchers to implement your ideas into mitigation policies that keep the bad actors away
Take pride in having end to end ownership of your models - from conception, throughout research and development to production and monitoring
Responsibilities

Develop and refine content moderation models to filter and tackle abusive content across various products, content types and modalities.
Work extensively with NLP algorithms, focusing on fine-tuning transformers and large language models (LLMs) to enhance accuracy and efficiency.
Explore and integrate advanced technologies such as Retriever-Augmented Generation (RAG) and Agentic AI to assist in the automatic labeling and classification of data.
Collaborate with a multi-disciplinary team including machine learning engineers, AI scientists, and policy experts to ensure models align with ethical standards and company policies.
Stay updated with the latest research in AI and machine learning to incorporate cutting-edge techniques into content moderation strategies.
Prepare and maintain documentation on model development, configurations, and performance metrics for both technical and non-technical audiences.
Mentor and guide junior AI scientists, fostering a collaborative and productive team environment.

Intuit is looking for an innovative Manager experienced in Fraud Risk Policy & Strategy to lead a team of policy analysts within the Trust & Safety organization. This individual will cultivate a deep understanding of our Quickbooks and Mailchimp products and bring industry best practices around fraud prevention and generative AI to address large scale problems related to product abuse. As we continue to grow our capabilities with the advancements in AI-assisted solutions, this individual will also play a critical role in developing and executing short and long-term strategic and tactical plans across all products to improve our security posture against fraud and abuse in the evolving online threat landscape.
Responsibilities

Lead a high-performing team of fraud and risk data analysts by providing real-time coaching and best practice guidance to team members relating to their daily work as well as growing their careers
Lead strategic initiatives with measurable milestones and impact to KPIs
Act as a strategic partner across Intuit product development, product management, legal, investigations, data science, and other teams for fraud/abuse prevention solutions throughout the fraud lifecycle of detection, investigation, remediation, and prevention
Combine historical data with strong subject matter expertise and intuition to create and execute strategies to achieve short and long-term objectives at scale
Provide guidance and oversight in raising awareness of broader fraud and product issues, generative AI ongoing trends and driving toward automated solutions.
Stays abreast of fraud trends, emerging fraud and generative AI threats, and new system/tools to help bolster fraud prevention/detection capabilities
Own and assess your teams progress toward established performance goals.