דרושים Check Point

We are looking for a creative and passionate Customer Success Engineer to join the Web & Cloud management group, and be the star of our journey of growth and delighted customers of Smart-1-Cloud (our new Cloud product)

The Customer Success Engineer will own the Customer related technical activities and communications, while being practically part of the Smart-1-Cloud product development team.

Smart-1-Cloud is a new cloud product at the inception phase, in the future the responsibility may expand to additional products in the Security Management area.

Key Responsibilities
As part of the team you will master and perform all the technical actions needed for this SaaS product to serve the customers properly.
Be a focal point for escalation from Customer Support (TAC) & Customer Focus Group (CFG) and periodically transfer knowledge and training.
Proactively approach customers on relevant occasions and maintain a rich dialogue with the customers, understanding and improving their experience.
Monitor & analyze the Customer journey in various scenarios: On-boarding, Support, Renewal.
Provide technical and product assistance during the onboarding process for key customers

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

We are seeking an Experienced Senior DevOps Engineer to join our high-performing SaaS Security team.

Born from a successful cybersecurity startup acquisition, we operate as a dynamic team within a larger organization, driven by innovation and a passion for building cutting-edge security solutions.

As our lead DevOps engineer, you will build and maintain our large-scale, automated, SaaS infrastructure.

Our technology stack includes GCP, K8s, Prometheus, Terraform, PostgreSQL, Kafka, Temporal and Hasura. Youll work collaboratively with software engineering teams and tech leads, help automate and streamline our operations and processes and troubleshoot issues in our development, test and production environments.

Key Responsibilities
Design and develop our SaaS infrastructure, CI/CD pipelines, permissions model and deployment strategy.
Improve overall security posture, manage permissions and improve work processes.
Assist in introducing new technologies into group infrastructure.
Be a focal point for the stability of our infrastructure.

We're looking for a highly experienced and motivated Networking QA Engineer with excellent problem-solving and debugging skills. If you're passionate about quality in the world of SASE solutions, then join our team.

You will be highly involved in SASEs development process, starting from the requirement gathering, prioritization, and documentation.
You will test our network-oriented features from its very early stage and will be able to affect its feature quality, ensuring that the code is always shippable.
You will work with first line network devices while constantly maintaining knowledge along with newest technology changes.
Key Responsibilities
Prepare and execute feature test plan for cross team features
Simulate and investigate customers use cases in complex network environments
Participate in Pre-Release Regression cycles
- Preparing the regression content of multiple teams in your domain
- Execute the regression together with your QA teammates
- Reflect status on progress
Lead your team to higher quality
- Monitor quality KPIs and processes of the team and work on mitigations when needed (such as escaping bugs, testing coverage, zero Bug policy etc)
- Mentor and monitor your team to follow best practices of SDLC with High Quality
- Investigate Escaping bugs and provide RCA
Review requirements, specifications and technical design documents to provide timely and meaningful feedback
Be able to reflect clear status on process

We are looking for an Atlassian Platform Expert & Enterprise AI to join our IT Team as a temporary 1 year maternity leave (MLA) replacement, who has a passion for collaboration tools, process optimization, and IT service management, who has a desire to streamline workflows, improve user experience, and ensure the successful implementation and management of Atlassian tools like Jira, Jira Service Desk, and Confluence.
We use an interesting and mixed technology stack: Jira Software, Jira Service Management, Confluence (Wiki), and integrations with various internal systems and third-party tools.


In this position, you will use your expertise in configuring Atlassian tools and will drive the implementation and continuous improvement of Jira-based workflows, manage Jira Service Desk projects, maintain documentation in Wiki, and ensure the delivery of high-quality solutions aligned with business needs.



Key Responsibilities
Manage and design Jira Service Management projects, workflows, screens, custom fields, SLAs etc.
Develop and maintain custom automation rules, queues, forms, and dashboards to improve efficiency and visibility
Collaborate with stakeholders across Check Point departments to gather requirements, provide solutions, and ensure alignment with organizational goals
Monitor system performance, manage platform upgrades, and apply best practices for platform reliability and scalability
Create and deploy AI based projects or solutions that enhance business operations, drive innovation, and improve decision making across various domains

We are looking for a highly experienced and skilled Senior Network Engineer with SRE capabilities to join our team.
The ideal candidate must have deep expertise in networking, troubleshooting complex network issues, and ensuring high availability and performance in large-scale environments. This role requires a proactive and independent problem solver with a strong ability to work in mission-critical production environments.
Key Responsibilities
Lead deep-dive investigations into complex networking and production issues, collaborating across teams to ensure stability and reliability.
Design, troubleshoot, and optimize network architectures, ensuring high availability, scalability, and security.
Build and improve monitoring strategies to detect and prevent issues before they impact customers.
Reduce operational workload and improve SLA response time through automation and self-healing mechanisms.
Support critical production issues.
Perform advanced network troubleshooting and resolve recurring platform issues across multi-region environments.
Assist Account Managers and Customer Success teams with complex and strategic network implementations.

Were looking for a DevOps Engineer to join our dynamic and growing team. This is your chance to work alongside top engineers, gain hands-on experience with production environments, and help scale secure, high-performance services used by customers around the globe. Youll be part of a fast-paced, startup-like environment with the backing and stability of a global cybersecurity leader.

Key Responsibilities
Support the deployment and maintenance of scalable, multi-tenant environments across cloud platforms
Assist in automating infrastructure using Infrastructure-as-Code tools and CI/CD pipelines
Monitor and improve the reliability, performance, and security of our platform services
Collaborate with development, product, and operations teams to deliver new features and improvements
Troubleshoot infrastructure and application issues in development and production environments

We are looking for an experienced and customer-focused Support Engineer with Professional Services Expertise to serve as a key technical resource. This role focuses on troubleshooting, resolving application issues, and providing expert support to ensure customer success. The ideal candidate has a strong background in cybersecurity, cloud technologies, and customer-facing roles, with a dedication to delivering exceptional solutions.

Key Responsibilities
Technical Troubleshooting and Support:
Provide expert-level troubleshooting for application issues, configurations, security vulnerabilities, and general functionality.
Work closely with customers and internal teams to diagnose and resolve complex technical challenges.
Investigate application behaviors and anomalies, identifying root causes and recommending appropriate solutions.
Escalation Management:
Take ownership of escalated support cases, ensuring timely and thorough resolution.
Identify patterns in recurring issues and contribute to permanent fixes or workarounds.
Collaborate with development and product teams to address root causes and improve application reliability.
Customer Communication:
Maintain clear, professional, and proactive communication with customers throughout the support lifecycle.
Ensure solutions are tailored to meet customer needs while setting accurate expectations.
Professional Services Collaboration:
Partner with sales and other internal teams to deliver professional services, enhancing customer adoption and satisfaction.
Assist with onboarding, integrations, and custom configurations as needed.

We are looking for a Site Reliability Engineer (SRE) to join our Engineering team. Someone who has a passion for observability, monitoring, automation, and high-availability systems, and who has a desire to solve complex technological challenges with a proactive approach to continuous improvement.

We use an interesting and mixed technology stack: Kubernetes, Terraform, CI/CD pipelines, Datadog, Prometheus, and cloud-native architectures.

In this position, you will use your expertise in building and scaling SRE operations, and will design, implement, and operate a world-class reliability strategy.
Key Responsibilities
Develop and maintain our monitoring, alerting, and logging systems, ensuring high visibility into production environments.
Implement automation to improve system reliability, scalability, and efficiency.
Troubleshoot and resolve production incidents, leading root cause analyses and implementing permanent fixes.
Collaborate with software engineers and DevOps teams to enhance application performance and resilience.
Continuously improve operational processes, focusing on reducing toil and improving reliability.

The Malware Research & Protection team, part of the Malware & Mail Research and Protection group, is a small and highly collaborative unit of 4 researchers and a team leader. Our mission is to build advanced behavioral and YARA-based protections for Check Point products, scaling our impact through automation and AI-driven detection.

While much of our work focuses on automation and large-scale protection delivery, we also dive deep into reversing and debugging complex malware samples when needed. Our findings can turn into technical blogs and are shared at security conferences.

We combine hands-on malware research with cutting-edge innovation to protect millions of customers worldwide - and we do it as a tight-knit, supportive team where every member contributes to both the technology and the impact.

Key Responsibilities
Analyze malicious files and develop protections for Check Point products.
Release daily protections for customers and continuously monitor detection effectiveness.
Respond to high-profile attacks, investigate them, and create relevant protections.
Monitor telemetry and sensor data to identify targeted attacks and advanced campaigns.
Conduct in-depth investigations in Check Point products and drive security enhancements.
Publish technical and marketing blogs highlighting the teams research and findings.
Present research in internal forums, to strategic customers, and at industry conferences.
Automate processes to increase the teams efficiency and detection coverage.