לוח משרות דרושים מחשבים ורשתות בתל אביב יפו

We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.

In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.

Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations

We're in search of an Senior Platform/Infrastructure Engineer to join our team. You'll play a key role in deploying, maintaining, enhancing, and scaling up our high-scale, mission-critical data center production environment, which is essential to our SASE solution. Your responsibilities will include investigating complex production issues across network, OS, Virtualization, Cloud interconnectivity, and hardware components. You'll also focus on improving system resiliency and monitoring tools, as well as automating methods and procedures to streamline operations and boost stability. If you're a skilled Network/DevOps/Data Center/System engineer with experience in large-scale infrastructure environments, and you're looking to advance your career by joining one of the industry leaders in the evolving cybersecurity field, we'd love to have you on our team.

This job is located in Tel Aviv (hybrid).

Key Responsibilities
Plan, deploy, maintain, and optimize the organization's data center infrastructure, including routers, switches, firewall, servers and SAN/NAS units.
Create and maintain Infrastructure as Code (IaC) that deploys, scales, configures, and updates Data Center equipment, encompassing servers, storage, switches, and firewalls.
Monitor network and system performance, detect bottlenecks or connectivity issues, and implement necessary solutions.
Debug issues both in production and in labs. Create, test and validate solutions.
Foster collaboration with cross-functional teams to guarantee network security, uphold data integrity, and adhere to industry best practices and regulatory standards.
Participate in On-Call.

We use an interesting and mixed technology and services, we are mostly located in AWS but we have significant 3rd parties which we must manage their cost as well (like Datadog, Atlas, and more as examples).
In this position you will use your expertise in phyton and TF, you will have to perform automated actions and work on implementation with R&D of cost effective solutions.

Key Responsibilities
Design, build and manage our finops infrastructure in order to automatically reduce daily cost.
Get an experience with finops tools, develop dedicated processes, and have a great opportunity to grow and create impact.
Adapt and take on more responsibilities and own your share of the product.
Work with different RnD groups, business, and other teams at Check Point.

We are seeking an Experienced Senior DevOps Engineer to join our high-performing SaaS Security team.

Born from a successful cybersecurity startup acquisition, we operate as a dynamic team within a larger organization, driven by innovation and a passion for building cutting-edge security solutions.

As our lead DevOps engineer, you will build and maintain our large-scale, automated, SaaS infrastructure.

Our technology stack includes GCP, K8s, Prometheus, Terraform, PostgreSQL, Kafka, Temporal and Hasura. Youll work collaboratively with software engineering teams and tech leads, help automate and streamline our operations and processes and troubleshoot issues in our development, test and production environments.

Key Responsibilities
Design and develop our SaaS infrastructure, CI/CD pipelines, permissions model and deployment strategy.
Improve overall security posture, manage permissions and improve work processes.
Assist in introducing new technologies into group infrastructure.
Be a focal point for the stability of our infrastructure.