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Were the SASE Acceleration team within Harmony SASE, building cutting-edge secure access solutions that empower businesses to work from anywhere, securely and efficiently. Our focus is on rapid innovation, experimentation, and delivering user-centric features that drive adoption and engagement. We operate like a startup within Check Point - nimble, autonomous, and obsessed with impact.

Were looking for a Full-Stack Engineer who thrives at the intersection of code, data, and AI. Someone whos passionate about building impactful product experiences end-to-end while leveraging the latest AI tools and automation frameworks.

Why Join Us?

Be part of a lean, autonomous team with the agility of a startup and the reach of a global company.
Work at the intersection of AI and cybersecurity, with the freedom to explore and build.
Help shape the future of Harmony SASE - a core pillar in Check Points secure access strategy.
Build high-impact features used by thousands of organizations worldwide.
Key Responsibilities
Design, implement, and own full-stack features that improve user experience and drive product adoption.
Collaborate with product managers, UX designers, and data analysts to identify growth opportunities.
Prototype and deliver experiments quickly to validate hypotheses and learn from real users.
Integrate AI engineering (LLMs, AI Agents) into both the product and internal development processes.
Apply MCP concepts to build smarter, context-aware agent workflows.
Contribute to a modern, scalable, and performance-driven architecture across the front and back end.
Join a fast-moving team that values ownership, speed, and measurable impact.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

We are looking for a new Tier 3 Team Leader talent to join our team!

Key Responsibilities
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.