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We are looking for an experienced and customer-focused Support Engineer with Professional Services Expertise to serve as a key technical resource. This role focuses on troubleshooting, resolving application issues, and providing expert support to ensure customer success. The ideal candidate has a strong background in cybersecurity, cloud technologies, and customer-facing roles, with a dedication to delivering exceptional solutions.

Key Responsibilities
Technical Troubleshooting and Support:
Provide expert-level troubleshooting for application issues, configurations, security vulnerabilities, and general functionality.
Work closely with customers and internal teams to diagnose and resolve complex technical challenges.
Investigate application behaviors and anomalies, identifying root causes and recommending appropriate solutions.
Escalation Management:
Take ownership of escalated support cases, ensuring timely and thorough resolution.
Identify patterns in recurring issues and contribute to permanent fixes or workarounds.
Collaborate with development and product teams to address root causes and improve application reliability.
Customer Communication:
Maintain clear, professional, and proactive communication with customers throughout the support lifecycle.
Ensure solutions are tailored to meet customer needs while setting accurate expectations.
Professional Services Collaboration:
Partner with sales and other internal teams to deliver professional services, enhancing customer adoption and satisfaction.
Assist with onboarding, integrations, and custom configurations as needed.

We are looking for an exceptional and passionate Competitive Intelligence Technical Engineer. A Member of the competitive technical analysis/intelligence group for Check Points security portfolio.

If you are tech savvy and technical with great research skills, excel in collection and analysis, are driven by curiosity and passion, and seek a unique opportunity to grow and contribute in an exciting and rewarding environment, then we want to meet you!

Key Responsibilities
Proactively gather information on competing products, including detailed functionality to understand, confirm and authoritatively negate competitor's claims via documentation and Hands-ON testing.
Tracking data on our competitors, preparing hard-hitting competitive materials for Check Point sales force, helping our sales force respond to competitive situations and creating effective marketing programs to highlight our competitive differentiation.
Educating and helping our sales force to better understand competitor's offerings and how to respond to competitive situations.
Attending meetings with Check Point's salesforce, partners, and customers. hosting webinars to present the competitive materials you've created.
Work with Product Organization (R&D, product managers, QA) to identify the most compelling competitive differentiation for our products & most compelling features of competitive products.
Work cross-functionally to ensure competitive information and positioning for all products and solutions in our core business, and own the process of responding quickly to maximize opportunities with press/analysts/customers.
Track, report, and influence analysts (Gartner, IDC) market share reports; track our competitors, their products, their go-to-market strategies and their financial and market performance.
Work with strategic goals and identify priority activities and assignments.

Recruit top talented developers to our group.
Mentor and advise the team in code review, pair-programming and more.
See the big picture of group tasks in order to make the best decisions about priorities.
Share knowledge between your team and other teams in the group.
Discover the technical debt & challenges and assist in solving them.
Interact with stakeholders outside of the group.
Work as a part of the team in hands-on development.

We are looking for a creative and passionate Customer Success Engineer to join the Web & Cloud management group, and be the star of our journey of growth and delighted customers of Smart-1-Cloud (our new Cloud product)

The Customer Success Engineer will own the Customer related technical activities and communications, while being practically part of the Smart-1-Cloud product development team.

Smart-1-Cloud is a new cloud product at the inception phase, in the future the responsibility may expand to additional products in the Security Management area.

Key Responsibilities
As part of the team you will master and perform all the technical actions needed for this SaaS product to serve the customers properly.
Be a focal point for escalation from Customer Support (TAC) & Customer Focus Group (CFG) and periodically transfer knowledge and training.
Proactively approach customers on relevant occasions and maintain a rich dialogue with the customers, understanding and improving their experience.
Monitor & analyze the Customer journey in various scenarios: On-boarding, Support, Renewal.
Provide technical and product assistance during the onboarding process for key customers

We are looking for a promising and brilliant Cloud Backend Developer to join our team!

This is a unique opportunity to work on a large-scale cloud-native system using cutting-edge technology in an agile environment!

Key Responsibilities
As a Cloud Backend Developer, you will be responsible for developing and maintaining exciting security products for Check Points customers. Our production environment is a fast-paced, agile development cloud environment - handling tens of millions of transactions daily.

You will develop software serving large scale production real-time multi-tenant environment, handling large quantities of data, using microservices architecture and design patterns.

The domain you will tackle will involve cutting edge cybersecurity cloud solutions, like phishing, impersonation, anomaly detection, and more. All are implemented with the latest AWS tools and managed services such as Aurora RDS, Kinesis, DynamoDB, SQS, ElasticSearch, ElasticCache, and many more. You will design and develop high impact real-time components, and take ownership of the end-to-end solution.

Develop production-grade, large-scale cloud-based security products.
Design and develop data-driven applications in an agile development environment.
Collaborate cross-functionally with product managers, QA, automation, data engineers, and other engineers to achieve elegant solutions.
Work alongside other engineers on the team to elevate technology and consistently apply best practices.

We are looking for a talented, proactive, and innovative software engineer to join the SD-WAN Group. In this role, you will help design and implement our SD-WAN product, tackling complex technical challenges and building robust, scalable, and high-quality solutions.

You will work with a diverse technology stack including C/C++, Go, and Rust, collaborating across the organization to deliver impactful features while continuously learning and applying new skills.

Key Responsibilities
Design and deliver robust, efficient, and maintainable code for the SD-WAN product.
Adopt and integrate new technologies to solve complex problems and enhance product capabilities.
Collaborate with teams to design, prototype, and validate solutions for cross-organization integrations.
Maintain and improve performance, scalability, and code quality through problem-solving, innovation, and automation.

We are looking for C++/C# Developer to join the Software Windows agent Team.

This role is perfect for a highly experienced software developer who is familiar with the networking and security world. As an integral part of our R&D, youll be working with a motivated agents team and the software group that is responsible for multiple desktop and mobile device agents.

This job is located in Tel Aviv (hybrid).

Key Responsibilities
Develop scalable and secure agents on the Windows platform
Research and POC new technologies
Work with developers from other agent teams and with backend teams
Review and train junior employees with their designs
Initiate and innovate to promote business needs

Check Point Harmony Email Security and Collaboration (Previously AVANAN) is a unique email solution that fully secures cloud email and cloud platforms using AI.

By joining our management team as the R&D director, you will take full responsibility of the email and collaboration product family R&D, manage a growing global team of over 50 professionals, and be at the top of technology for cloud SaaS high scale/high velocity AI/ML based security solutions, serving tens of thousands of global enterprise customers.

If you want to make a real global impact, making the world a safer place join us!

Key Responsibilities
Product Development:
Oversee the design, development, maintenance and deployment of cutting-edge cloud based email security products and features, serving tens of thousands of global enterprise customers.
Ensure products meet market needs and regulatory requirements while maintaining the highest security and coding standards.
Ensure products are developed in the most cost effective manner, deployed over multiple regions utilizing cutting edge cloud infrastructure and technologies.
Ensure products are robust, built to scale and support dynamic architecture changes for fast growing changing environments.
Ensure product is fully monitored at the highest level 24/7 by actively implementing a reliable monitoring system across multiple domains and regions.
Team Management:
Lead, mentor, and develop a growing high-performing R&D team of over 50 high skill professionals, across the globe. including group and team leaders, software engineers, data scientists, and cybersecurity experts.
Foster collaboration and cross-functional integration between R&D, product management, customer success, and other departments.
Manage our R&D team building. Recruit and support extending our R&D ever growing team to catch up with product growth.
Monitor and report on R&D performance metrics and project progress to the executive team.
Research & Innovation:
Drive research initiatives to explore new technologies, threats, and opportunities in cloud, AI/ML and email security.
Maintain a strong understanding of industry trends, emerging threats, and competitive landscape.
Drive innovation through threat modeling, prototyping, and validating emerging technologies.

Check Point is a leading global provider of cybersecurity solutions, dedicated to protecting organizations from sophisticated threats. As a Sales Engineer, you'll be integral to our mission, leveraging your expertise to safeguard both businesses and individuals. Join a dynamic team of creative minds committed to redefining security standards while harnessing cutting-edge technologies. If you're passionate about enhancing digital safety and making a significant impact, this is where your skills will truly shine.

Key Responsibilities
Client Collaboration: Work with the sales team to identify prospects and understand customer challenges, tailoring security solutions to their needs.
Technical Leadership: Provide technical guidance and lead presentations, demonstrating our solutions through Proof-of-Concepts.
Proposal Management: Respond to RFIs and RFPs, showcasing our capabilities and aligning solutions with client requirements.
Education and Advocacy: Educate partners and clients on emerging security technologies, championing cybersecurity through industry engagement.