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We are looking for an experienced and customer-focused Support Engineer with Professional Services Expertise to serve as a key technical resource. This role focuses on troubleshooting, resolving application issues, and providing expert support to ensure customer success. The ideal candidate has a strong background in cybersecurity, cloud technologies, and customer-facing roles, with a dedication to delivering exceptional solutions.

Key Responsibilities
Technical Troubleshooting and Support:
Provide expert-level troubleshooting for application issues, configurations, security vulnerabilities, and general functionality.
Work closely with customers and internal teams to diagnose and resolve complex technical challenges.
Investigate application behaviors and anomalies, identifying root causes and recommending appropriate solutions.
Escalation Management:
Take ownership of escalated support cases, ensuring timely and thorough resolution.
Identify patterns in recurring issues and contribute to permanent fixes or workarounds.
Collaborate with development and product teams to address root causes and improve application reliability.
Customer Communication:
Maintain clear, professional, and proactive communication with customers throughout the support lifecycle.
Ensure solutions are tailored to meet customer needs while setting accurate expectations.
Professional Services Collaboration:
Partner with sales and other internal teams to deliver professional services, enhancing customer adoption and satisfaction.
Assist with onboarding, integrations, and custom configurations as needed.

Check Point is the leading company today in Israel and a world leader in developing and managing the best and most secure cyber security cloud-based products, so come and be a part of this journey with us.

Why work for Check Point? Because you will be in the focus and center of the cloud-based multi-tenant SaaS partner platform that our team is developing.

Why you? Because we are looking for a talented Front End Engineer to take responsibility for this amazing and innovative platform.

The partner platform offers a single integrated solution providing consolidated visibility and management of customer environments, allowing automation, scalability, and high reliability for proactive security protection.



Key Responsibilities
Actively develop and design the front end infrastructure, architecture and product features
Rapidly deliver high quality, scalable, enterprise-ready SaaS application
Measure, analyze, and improve existing software to enhance performance, UX and functionality
Research and suggest new technologies to improve scale and performance
Work closely with other groups and stakeholders in Check Point to manage requirements and priorities

Check Point is looking for a promising and brilliant Cloud Back End Developer to join Avanan.

Avanan was acquired by Check Point and it is now Check Points Email Security and collaboration solution.

This is a unique opportunity to work on a large-scale cloud-native system (one of the 10 largest in Israel!) using cutting-edge technology in an agile environment!

As a Cloud Back-End Developer, you will be responsible for developing and maintaining exciting security products for Avanans customers. Our production environment is a fast-paced, agile development cloud environment - handling tens of millions of transactions daily

You will develop software serving large scale production real-time multi-tenant environment, handling large quantities of data, using microservices architecture and design patterns.

The domain you will tackle will involve cutting edge cybersecurity cloud solutions, like phishing, impersonation, anomaly detection, and more. All are implemented with the latest AWS tools and managed services such as Elastic Container Services, Kinesis, DynamoDB, SQS, Opensearch, ElasticCache, Iceberg, and many more. You will design and develop high impact real-time components and take ownership of the end-to-end solution.

Develop production-grade, large-scale cloud-based security products.
Design and develop data-driven applications in an agile development environment.
Collaborate cross-functionally with product managers, QA, automation, data engineers, and other engineers to achieve elegant solutions.
Work alongside other engineers on the team to elevate technology and consistently apply best practices.

Job Id: 23259

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview
Come join Intuit QuickBooks' B2B Payments team as a Senior Product Analyst.

This opportunity for the QuickBooks Money product analytics team, is to define how we use data to transform customer experiences, develop and scale new products, and help assess product-market fit.

We're looking for someone who's data-driven with excellent product analytics experience and storytelling skills to partner with our product team, and drive profitable growth and active use of our capital business.

As a key member of the team, you will have a strong track record of combining technical skills, an understanding of product analytics, and exceptional problem-solving acumen.
Responsibilities

Partner with product managers, marketing, and engineering to enable decision support and key customer insights
Partner within the team to measure the impact of product strategy and answer ad-hoc analytic questions and train users to self-serve standard reports leveraging Tableau
Lead the full cycle of iterative big data exploration, including hypothesis formulation, algorithm development, data cleansing, AB testing, insight generation, visualization, and action planning
Provideguidanceand thought partnership to business leaders and stakeholders on how best to harness available data in support of critical business needs and goals
Ensure data infra is optimized to provide crystal-clear visibility into the impact and value of new initiatives and product releases

We are looking for a talented and experienced software engineering team leader to join the Agent group. You will be leading developers building and developing next-generation SASE solution. Dive into the world of VPN and Security, distributed systems, scalable software design, and leave your mark on cutting-edge developments impacting millions of users and organizations. This role is perfect for a highly experienced, fast learner, and proactive team lead with outstanding technical skills who thrives on being a leader and is passionate about building flawless products.

The Agent group is responsible for building our VPN and Internet Security on device application. As a team leader, you will lead a team of software engineers on a mission to solve technological challenges and write scalable, robust, testable, efficient, and easily maintainable code that are part of our solution.



About Us

Check Point Harmony SASE is a leader in VPN and network security, striving to deliver the premier SASE platform in the market. We are redefining how businesses connect in the era of cloud and remote work, with an innovative approach that integrates cloud and on-device protection. As a fast-growing company, we are seeking extraordinary team members to support our expanding customer base of over 3,000 businesses across various industries and sizes.

Key Responsibilities
Lead, manage, and mentor a team of software engineers from diverse technical backgrounds.
Own feature development, task tracking, and deadline management.
Collaborate closely with cross-functional teams and customers to address complex problems and develop innovative features.
Drive the creation of robust, various scalable solutions for Agent applications.
Foster a culture of continuous improvement within the team.