Lead customers through all stages of designing their systems based on the company manageability and security microcontrollers (i.e., EC, SIO and TPM) from planning till production.
Respond and resolve customer hardware related issues and requests, reported by the regional support team (FAEs) or directly by customers.
Work closely with R D, architects and PMs to provide issue resolutions, workarounds, and implement product features or support tools.
Key contributor in complex debug tasks for issues found by customers; build debug strategies and hands-on work with the design team through the debug.
Develop deep knowledge of customer applications and systems, recommend application solutions, design ideas and products to customer design teams.
Requirements: B.S. C degree in electronic engineering
5+ years of board and system design experience
Prior experience as a HW engineer in the Semiconductor industry, Applications or Board design experience is preferred.
Strong lab TEST and measurement skills and proficiency with product characterization equipment such as oscilloscope, logic analyzer, etc.
Excellent problem-solving skills and sharp attention to detail.
Knowledge and experience with hands-on debugging of Embedded systems.
High level English communication and presentation skills.
Good interpersonal skills and an ability to work directly with customers.
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