דרושים eToro

Provide first-line support to users for hardware, software, and network-related issues through various communication channels (phone, email, in-person).

Diagnose, troubleshoot, and resolve technical issues in a timely manner, escalating to higher-level support when necessary.
Install, configure, and maintain hardware, software, and peripheral equipment.
Manage and support user accounts, access permissions, and IT-related documentation.
Perform regular system maintenance, updates, and backups to ensure optimal system performance and security.
Assist in the setup and support of network systems, including routers, switches, and wireless access points.
Monitor and respond to alerts and security incidents, following company protocols to ensure data protection and security compliance.
Document and update technical procedures, user guides, and solutions in the knowledge base.

We are seeking an experienced IT and DevOps Specialist to join our team. In this role, you will
support our technology infrastructure for approximately 40 employees, taking ownership of IT
operations, DevOps processes, and data security initiatives.
Key Responsibilities
? Manage and support IT operations for approximately 40 employees, ensuring
seamless day-to-day functionality.
? Take ownership of DevOps processes, including CI/CD pipeline management and
deployment strategies.
? Implement and maintain robust data security products and protocols to protect
sensitive information and ensure compliance with industry standards.
? Troubleshoot and resolve IT-related issues, providing Technical Support to
employees as needed.
? Stay updated on industry trends and best practices to continually improve our IT
and DevOps strategies.
? Document IT processes, procedures, and infrastructure

Responsible for designing, implementing and maintaining Windows Endpoint Management Solutions, on-prem and on cloud.

Collaborating with top-tire professionals to develop and implement innovative approaches to manage, maintain and protect Windows endpoint.

Identify and implement Endpoint security solutions to protect from Cyber security threats.

Identify and implement Endpoint management solutions as SCCM, Intune, GPO, Compliance.

Identify and implement Endpoint observability and AI solutions.