דרושים » מוצר » Nespresso is hiring E-Commerce D2C Product Manager

Job description
- Act as the Ecommerce representative in defining and planning all projects to ensure the effectiveness and consistency of all delivered experiences.
- Manage the Ecommerce DTC team members and plan their activities in accordance with the defined Operating Plan (OP).
- Ensure a seamless experience and optimized purchasing path from call-to-action elements to landing pages.
- Coordinate the definitions and integration of all customer journeys, product launches, and digital campaigns into the content management system (including copy, visuals, banners, etc.)
- Define, plan, and activate eMerchandising activities through cross-selling, upselling, and eCustomer Relationship Management (eCRM) strategies.
- Collaborate with the Customer Relations Center (CRC) to anticipate peaks in customer requests, manage customer complaints, and coordinate with the Supply Chain to ensure a