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Infrastructure Management: Ensure scalability, reliability and security across servers, networks and cloud services
system Administration: Oversee various IT systems including operating systems
maintaining optimal performance through proactive upgrades and patches
Network Management: Optimize network infrastructure, including routers, switches and firewalls,while monitoring network traffic
Incident Problem Management: Lead Tier 3 incident resolution, ensuring timely and effective solutions within SLA guidelines
Project Implementation: Plan and execute IT OPS projects, delivering strategic technological solutions