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The Check Point Workspace Security organization runs as a startup with full independence as a separate business unit, but with many more resources, expertise, and global reach, we are now looking to expand our Product Management team.

An integral part of our growth is an easy, smooth and modern experience for over 30,000 paying customers and their end users.

We are looking for an experienced Product Manager that will take us to the next level, expanding new markets and ensuring our customers absolutely LOVE our solution.

You will use your experience to conduct extensive research, interview customers, partners and other stakeholders and analyse our telemetries to redesign the main journeys of our users, take part in planning an impactful roadmap that will make our customers achieve what they perceive as impossible, work with the developers and UX designers towards a perfect execution of our plan and add that special WOW factor to every feature.

You will be a part of our product management team and report directly to our head of PM.

This is a startup we deliver quickly and make changes along the way as we grow very fast. Your work will impact directly on the day to day of our users and the bottom line results of our organization.

Key Responsibilities
Work with customers, partners and other stakeholders, internal and external, to understand what will make our product great.
Take a significant part in defining the product roadmap and be responsible for executing it.
Generate KPIs and strong analytics of how our users experience our solution.
Form a plan to revolutionize the user experience of a major part of the solution.
Work closely with the R&D team and UX designer, deliver the requirements, and follow up on them until rollout.
Master our competitors solutions and find ways to expand our differentiation.

Were looking for a DevOps Engineer to join our dynamic and growing team. This is your chance to work alongside top engineers, gain hands-on experience with production environments, and help scale secure, high-performance services used by customers around the globe. Youll be part of a fast-paced, startup-like environment with the backing and stability of a global cybersecurity leader.

Key Responsibilities
Support the deployment and maintenance of scalable, multi-tenant environments across cloud platforms
Assist in automating infrastructure using Infrastructure-as-Code tools and CI/CD pipelines
Monitor and improve the reliability, performance, and security of our platform services
Collaborate with development, product, and operations teams to deliver new features and improvements
Troubleshoot infrastructure and application issues in development and production environments

We are looking for an experienced and customer-focused Support Engineer with Professional Services Expertise to serve as a key technical resource. This role focuses on troubleshooting, resolving application issues, and providing expert support to ensure customer success. The ideal candidate has a strong background in cybersecurity, cloud technologies, and customer-facing roles, with a dedication to delivering exceptional solutions.

Key Responsibilities
Technical Troubleshooting and Support:
Provide expert-level troubleshooting for application issues, configurations, security vulnerabilities, and general functionality.
Work closely with customers and internal teams to diagnose and resolve complex technical challenges.
Investigate application behaviors and anomalies, identifying root causes and recommending appropriate solutions.
Escalation Management:
Take ownership of escalated support cases, ensuring timely and thorough resolution.
Identify patterns in recurring issues and contribute to permanent fixes or workarounds.
Collaborate with development and product teams to address root causes and improve application reliability.
Customer Communication:
Maintain clear, professional, and proactive communication with customers throughout the support lifecycle.
Ensure solutions are tailored to meet customer needs while setting accurate expectations.
Professional Services Collaboration:
Partner with sales and other internal teams to deliver professional services, enhancing customer adoption and satisfaction.
Assist with onboarding, integrations, and custom configurations as needed.