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We are looking for a new Tier 3 Team Leader talent to join our team!
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.


Job Id: 23982

We are looking for a passionate and skilled Team Leader to join and lead our Network Threat Prevention group. This is a unique opportunity to lead a talented team of engineers working on the front lines of Cyber Security, delivering real-time protections against network threats and vulnerabilities affecting millions of users globally.

As a leader in this group, you will drive the development of innovative security solutions, lead research into cutting-edge network threats, and ensure timely delivery of protections in response to the rapidly evolving threat landscape.

Key Responsibilities
Lead a team of security researchers and engineers in developing network threat protections for Check Points Network Security products.
Guide the team in analyzing emerging vulnerabilities, attack techniques, malware campaigns, and network applications.
Oversee the development and release of detection and prevention signatures and updates across the companys product lines.
Collaborate closely with product management, QA, and global threat intelligence teams to align goals and deliver effective protections.
Drive the teams technical vision, mentor team members, and help them grow in both skills and impact.
Ensure high quality, performance, and stability of security updates delivered to customers.
Maintain awareness of the latest industry trends and technologies in network security and threat research.

Were looking for a Full-Stack Engineer who thrives at the intersection of code, data, and AI. Someone whos passionate about building impactful product experiences end-to-end while leveraging the latest AI tools and automation frameworks.

Key Responsibilities
Design, implement, and own full-stack features that improve user experience and drive product adoption.
Collaborate with product managers, UX designers, and data analysts to identify growth opportunities.
Prototype and deliver experiments quickly to validate hypotheses and learn from real users.
Integrate AI engineering (LLMs, AI Agents) into both the product and internal development processes.
Apply MCP concepts to build smarter, context-aware agent workflows.
Contribute to a modern, scalable, and performance-driven architecture across the front and back end.
Join a fast-moving team that values ownership, speed, and measurable impact.

We are seeking a Global Customer Success Manager (CSM) to join our newly formed small-focused team. This role is ideal for someone who thrives on data, process optimization, and scalable customer engagement strategies.

As a Global CSM for small accounts, you will play a critical role in delivering value at scale. You will manage a portfolio of small to mid-sized customers, leveraging automation, analytics, and digital touchpoints to drive product adoption, retention, and satisfaction. This is a high-impact, back-office role with global visibility and strategic importance.





Key Responsibilities
Own the end-to-end customer journey for small accounts globally, from onboarding to renewal.
Develop and execute data-driven engagement strategies to improve product adoption and customer health.
Monitor customer usage trends and proactively identify risks and opportunities.
Collaborate with Product, Marketing, and Support teams to deliver personalized yet scalable experiences.
Build and maintain automated success programs (e.g., email cadences, in-app messaging, webinars).
Analyze customer feedback and usage data to inform internal stakeholders and improve offerings.
Maintain accurate records in Salesforce and other CS tools to track engagement and outcomes.
Contribute to the continuous improvement of internal processes and playbooks for the small tier success.

We are seeking an experienced and dynamic Software Team Leader to join our team. The ideal candidate will have a strong background in software development, with at least 5 years of experience, including 2 years in a team management role. This role requires expertise in web development, backend, cloud environments, and building world-class products.

This is a unique opportunity to work on a large-scale cloud-native system using cutting-edge technology in an agile environment.

You will have the opportunity to lead the design, architecture and implementation in the team.

Key Responsibilities
Lead and Mentor: Provide technical leadership and mentorship to a team of developers, fostering a collaborative and innovative environment.
Project Management: Oversee project timelines, deliverables, and resource allocation to ensure successful project completion.
Code Review and Quality Assurance: Conduct regular code reviews to maintain high code quality and adherence to best practices.
Innovation and R&D: Stay updated with the latest industry trends and technologies, and drive innovation within the team.
Performance Monitoring: Monitor and evaluate team performance, providing feedback and support to help team members grow and succeed.
Collaborate closely with cross-functional teams and customers to solve complex problems and innovate new features