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5 ימים
Cisco
Location: Caesarea
Job Type: Full Time
You'll join the Front-End Design team at Cisco Silicon One, responsible for all chip design processes from definition and microarchitecture to final product.

Our design engineers engage in every aspect of chip design: definition, design, verification, signoff, and validation through to production.

We apply the latest silicon technologies and processes to build the largest-scale and most sophisticated devices, pushing the boundaries of feasibility.

Who You'll Work With
You'll be part of our Cisco Silicon One group, the hub of Ciscos ASIC design.

As a member of our team, you'll contribute to driving our groundbreaking next-generation network devicesCisco Silicon One.

Our unique team operates in a startup atmosphere within a stable and leading corporation.

Our design center is exceptional, hosting all silicon hardware and software development disciplines under one roof.

We are redefining the industry and building a new internet for the 5G era, providing a unified, programmable silicon architecture that is the foundation of all Cisco's future routing products.

Our devices are crafted to be universally adaptable across service providers and web-scale markets, suitable for both fixed and modular platforms. Our devices deliver high speed without sacrificing programmability, buffering, power efficiency, scale, or feature flexibility.

Cisco Silicon One is a revolutionary, groundbreaking technology that will serve our customers and end users for decades to come. The Internet now has a new, faster, better, safer engine!
Requirements:
Minimum Requirements:
5+ years experience in digital logic design verification
Advanced knowledge of SystemVerilog and UVM
Advanced debug skills pre-silicon and in-lab
Preferred Requirements:
Scripting abilities
System integration knowledge (AMBA, PCIe. SPI, I2C, JTAG, CPU)
Basic SW knowledge (chop driver level)
Basic design knowledge
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107330
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Cisco
Location: Caesarea
Job Type: Full Time
Join the Cisco Silicon One team, where we push the boundaries of networking through world-class silicon innovation.

Our lab is where ideas turn into reality enabling groundbreaking testing, validation, and bring-up of complex networking solutions.

As a Lab Engineer, youll play a key role in building and maintaining the environments that power our engineering success.

This is a hands-on, dynamic role at the heart of our development process.

Your Impact
Assemble, configure, and dismantle lab setups consisting of communication hardware from simple boards to complex systems

Collaborate with vendors and suppliers to ensure timely delivery, setup, and maintenance of lab equipment

Plan and support lab requirements for new projects including estimating board quantities, selecting appropriate gear, and designing connectivity schemes

Prepare and maintain work environments for engineering teams, ensuring operational readiness

Oversee lab logistics work with procurement and manage equipment inventory and stock planning

Coordinate installations, upgrades, and troubleshooting across the lab infrastructure

Work cross-functionally with engineers and operations teams to ensure the lab supports evolving project needs
Requirements:
Minimum Qualifications
Practical Engineer in Electronics, Electrical Engineering, or a related technical field

5+ years of hands-on experience in lab or hardware environments

Strong technical understanding of communication systems and lab instrumentation

Proven ability to manage equipment logistics, inventory, and vendor coordination

Highly organized, detail-oriented, and able to manage multiple tasks in parallel

Strong interpersonal and service-oriented mindset, with a proactive and can-do attitude

Excellent communication skills written and verbal in both Hebrew and English

Preferred Qualifications
Experience working in a semiconductor or networking development lab

Familiarity with test automation tools or lab management systems

Basic knowledge of networking protocols and communication standards

Comfortable in a fast-paced, engineering-focused environment
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דיווח על תוכן לא הולם או מפלה
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מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Full Stack Software Developer to join our SaaS Security team.

Who has a passion for designing and developing innovative and scalable solutions, from front-end user interfaces to back-end system logic, who has a desire to be responsible for the development of entire features, end-to-end, while demonstrating proficiency in both front-end and back-end technologies, and staying abreast of industry trends and emerging technologies.

We use an interesting and mixed technology stack: React.js, MaterialUI, Go, PostgreSQL, Microservices, Kubernetes, GCP, Terraform, and more.

In this position, you will use your expertise in the development of full-stack end-to-end solutions and will lead the technological efforts for building features and system components from various domains while collaborating with the group architect, the system designer, the back-end team, and more.

Key Responsibilities
Full responsibility for the entire products look & feel (along with the designer).
Design and development of the products front end - from individual components to entire screens.
Development of features end-to-end, including both client and server sides.
Providing solutions to problems in various domains (UI/UX, performance, workflows, and many more).
Profiling and improving front-end performance by documenting codebase.
Continually improve code quality by keeping up with React.js latest features and concepts.
Continually research, adopt and integrate new tools.
Test, maintain, and improve your features.
Push your limits and challenge your understanding of how to scale frontend development.
Requirements:
At least 5 years of experience as a Full Stack Software Developer.
Programming experience in React.js, TypeScript.
In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
Knowledge of React tools including React.js & Webpack.
Experience in server-side development.
Experience with user interface design.
Excellent troubleshooting skills.
Advantages:

Familiar with GO language.
Experience in PostgreSQL, or any other relational database.
Knowledge with performance testing frameworks such as Jest, Storybook.
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107432
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
חברה חסויה
מיקום המשרה: ראשון לציון
סוג משרה: מספר סוגים
לחברת ייבוא ושיווק יציבה וותיקה בראשל"צ המספקת מכשור ומוצרי עבודה חשמליים
ללקוחותיה דרוש/ה טכנאי/ת מעבדה ראשי/ת להצטרפות לצוות יציב ומשפחתי.
התפקיד כולל:
- תיקון תקלות במכשירים חשמליים.
- ניהול מלאי חלפים.
- ניהול מעבדת תיקונים.

העבודה בימים א-ה משרה מלאה גמישה 08:00-17:00.
דרישות:
- נדרש רקע טכני, לא חובה ניסיון כטכנאי/ת.
- הנדסאי/ת או טכנאי/ת אלקטרוניקה ומכשור ובקרה או תחום רלוונטי אחר מהווה יתרון.
- תודעת שירות גבוהה, יכולת למידה עצמית, יכולת עבודה בצוות.
- אוריינטציה טכנית מכאנית ואלקטרונית, אנגלית טכנית טובה, יחסי אנוש מצויינים, יכולת
שירותית גבוהה.
- המשרה מיועדת לנשים ולגברים כאחד.
 
עוד...
הגשת מועמדות
עדכון קורות החיים לפני שליחה
109226
שירות זה פתוח ללקוחות VIP בלבד
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Data Team Lead to join our Harmony SaaS Group.
This person is passionate about data analytics, cybersecurity, SaaS research, and building scalable data processes. You are driven to solve complex data challenges, lead strategic planning, and generate actionable insights that support both security and business objectives.
We use an interesting and mixed technology stack: SQL, Python, BigQuery, GCP, and more.
In this position, you will use your expertise in leading analytical initiatives, managing large-scale data environments, and driving cross-functional collaboration. You will lead a team of analysts, create and optimize data workflows, align with stakeholders, and build efficient, repeatable processes for delivering high-impact insights.

Key Responsibilities
Manage and guide a team of data analysts, ensuring effective collaboration and accurate delivery.
Research SaaS applications and security trends to identify opportunities for automation and data enrichment.
Deliver data-driven security insights and recommendations to stakeholders and clients.
Actively contribute to team processes by shaping and improving workflows for higher efficiency.
Operate with a high level of autonomy, knowing when to escalate, seek feedback, or adjust team practices as needed.
Requirements:
6+ years of experience in data analytics, with at least 2 years in a leadership or team management role.
Strong SQL skills and working knowledge of Python.
Proven track record of turning complex data into clear, actionable insights.
Excellent project management skills, with the ability to prioritize, manage multiple initiatives, and meet deadlines.
Strong organizational skills and a proactive mindset; able to work independently with strong decision-making confidence.
Experience writing reports for clients and managers.
Experience working in SaaS environments; background in cybersecurity strong advantage.
Familiarity with machine learning techniques an advantage.
Knowledge of networking and network protocols an advantage.
BSc in Computer Science, Mathematics, Statistics, or a related quantitative field (or equivalent experience).
Experience with cloud platforms (e.g., GCP, AWS, Azure, Snowflake, Databricks) and data warehouses (e.g., BigQuery).
Bright, out-of-the-box thinker; motivated, quick learner, goal-driven, and focused.
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107379
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
Check Point Software Technologies Ltd. is a leading provider of cyber security solutions to governments and corporate enterprises globally. Check Points solutions protect customers from 5th generation cyber-attacks with an industry leading catch rate of malware, ransomware and other types of attacks. As the security infrastructures get more complex, Professional Services can help customers to design, deploy, operate and optimize Check Point solutions. Professional Services is a global team of the most driven, creative and innovative people redefining the security landscape by meeting our customers' real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base. If you want to make the cyber world a safer place, join us. This position requires up to 80% travel to customer sites nationwide.

Key Responsibilities
Consulting large customers in product integration and design
Implementing, migrating, upgrading and optimizing Check Points high-end products in complex network environments
Developing Methods of procedures and low level designs to meet customers criteria
Developing test plans and testing new features and products before deploying them in production
Troubleshooting Check Point products when necessary
Assisting in customer production cutovers outside of office hours
Providing product training and workshops to customers
Working in collaboration with sales, R&D, TAC and other Check Point teams to ensure customer satisfaction
Requirements:
8+ years of experience with IP based networks, network design, and security products
Strong knowledge of TCP/IP and cyber security concepts
Solid understanding of network infrastructure (routing, switching, load balancing) and security products (firewall, VPN, IPS, Anti-Virus, Application Control)
Good Linux command line knowledge - preferred
Experience with VSX, MDSM and Scalable Platforms - preferred
Customer oriented and post-sales experience with direct face-to-face service
Ability to quickly understand technical concepts and adapt to changes
Translate difficult technical concepts to understandable format for non-technical persons
Ability to work independently
Excellent oral and written communication skills in English
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עדכון קורות החיים לפני שליחה
107506
שירות זה פתוח ללקוחות VIP בלבד
דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
Check Point Research (CPR) is looking for a Threat Researcher to join its Threat Intelligence Analysis (TIA) team. The team is responsible of discovering, analyzing and tracking advanced threat actors and campaigns, with a strong focus on high-end cybercrime and state-sponsored activities. You will join a team of motivated, independent & highly technical individuals and contribute the effort to protect Check Point customers and empower the Check Point brand.

Key Responsibilities
Identify, understand and monitor advanced campaigns using publicly available sources as well as internal telemetry.
Analyze malware and other hacking tools utilized by threat actors in active campaigns and intrusions.
Create technical research content for public and private intelligence reports.
Help build protections and detections based on deep understanding of advanced threat actors Tactics Techniques and Procedures (TTPs).
Collaborate with other security teams to assist threat intelligence and research tasks.
Requirements:
3+ years of experience as a threat researcher, incident responder, malware analyst, detection engineer or other relevant roles.
Practical experience in tracking state-sponsored or advanced financially motivated actors including malware, infrastructure and TTPs.
Profound knowledge and understanding of malware and common attacking techniques.
Hands-on experience in automating and optimizing hunting and enrichment processes using code (preferably Python).
Familiarity with query languages and data exploration tools.
Ability to translate technical findings into actionable detection and prevention signatures.
Experience in writing technical blog posts and technical analysis reports.
Experience in public speaking and presentation of research in cyber security conferences.
Fluent English.
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107614
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Cisco
Location: Caesarea
Job Type: Full Time and Entry Level Academic Jobs
You'll be joining Cisco Silicon One Israeli team which is the core center of Ciscos SW and ASIC design. You'll be part of the group driving our groundbreaking next-generation network devices - Cisco Silicon One. Our unique team works in a startup atmosphere inside a stable and leading corporate and develops the full software stack enabling the Silicon One ASICs.

Join a team of dedicated engineers with a proven track-record at delivering breakthrough products. Our R&D center is outstanding - hosting all silicon HW and SW development teams inside one site. We are transforming the industry and building a new AI/ML Networks, as well as providing a unified, programmable silicon architecture that is the foundation of all Cisco's future routing products. Our devices are crafted to be universally adaptable across service providers and web-scale markets, designed for fixed and modular platforms. Our devices deliver high speed (50+ Terabits per second) without sacrificing programmability, buffering, power efficiency, scale or feature flexibility.

Cisco Silicon One is a revolutionary, ground-breaking technology for our customers and end users for decades to come! The Internet now has a new faster, better, safer engine!

You have a unique opportunity to join the core center of Cisco silicon SW development and work with us to design and deliver breakthrough technologies.



Your Impact

You'll develop Core Software technologies at the heart of tomorrow's leading infrastructure solutions, tackling the entire range of challenges from user-facing API-s, through high-level algorithms, all the way down to firmware.

In this role, you will:

Craft and develop software driving the world's most complex infrastructures
Gain intimate knowledge of world-class silicon and programming models
Work with architecture and design teams to define the next generation of ASIC products being developed
Requirements:
Minimum Qualifications

B.Sc or M.Sc Computer Science, Computer Engineering or Electrical Engineering graduate from leading Israeli Universities.
Strong understanding of at least one coding language
Minimum GPA of 88. (Please attach your grade sheet when applying to expedite the recruitment process).
Preferred Qualifications

You are an ambitious and motivated individual, who enjoys big challenges and can quickly ramp on multiple domains.
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107323
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
תיאור
שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Cisco
Location: Caesarea
Job Type: Full Time
Join the Cisco Silicon One team and be part of the cutting-edge innovation that drives our next-generation network devicesCisco Silicon One. Our unique team operates in a startup-like atmosphere within a stable and leading corporation, working on some of the most advanced silicon technologies. Our design center is home to all silicon hardware and software development disciplines, creating an environment that fosters collaboration and technical excellence.

We are redefining the industry and building the next-generation internet for the 5G era, providing a unified, programmable silicon architecture that is the foundation for all of Cisco's future routing products. Cisco Silicon One delivers high-speed networking while ensuring programmability, power efficiency, and scalability across a range of service provider and web-scale markets.

Your Impact
As a Design for Test (DFT) Engineer, you will:

Develop and implement DFT features to ensure high-quality, testable, and manufacturable designs.
Contribute to the full product cycle, from pre-silicon design to post-silicon debug and production qualification.
Work closely with chip architects, design engineers, and verification teams to define and optimize DFT strategies.
Implement ATPG, scan compression, and memory BIST techniques to improve test coverage and efficiency.
Lead debugging and root-cause analysis of silicon failures to improve yield and reliability.
Establish DFT methodologies and best practices to enhance the efficiency of future designs.
Requirements:
Minimum Qualifications
B.Sc./M.Sc. in Electrical Engineering or a related field.
Hands-on experience with one or more DFT features, such as scan insertion, BIST, or boundary scan.
Proficiency in full product lifecycle development, from pre-silicon design to silicon bring-up and production qualification.
Preferred Qualifications
Experience with Automatic Test Pattern Generation (ATPG) methodologies.
Strong ability to establish and refine DFT methodologies from design phase to high-volume production.
Ability to quickly learn new concepts and adapt to evolving technologies.
Excellent communication and presentation skills.
Strong attention to detail and system-level understanding of networking and silicon solutions.
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107324
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
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שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
אר.אס.איי.פי. וויז'ן בע"מ
Location: Ramat Gan
Job Type: Full Time and Part Time
We are looking for an algorithm Developer to design and implement algorithms for the most challenging tasks in the fields of computer vision (object detection, recognition, tracking, 3D segmentation, etc.) and deep learning, in collaboration with a multi-disciplinary team. The work is done with the leading companies in the medical devices industry.
Requirements:
Outstanding BSc student (last year), graduate, or M.Sc. / PhD. student, in Computer Science, Physics, Mathematics, Engineering, or a related field from a known university
? Full time availability
? Excellent programming skills in Python, as well as C++.
? Strong conceptual knowledge of Machine Learning, Computer Vision, and/or Image Processing
? Strong mathematical skills.
? Ability to manage multiple tasks and prioritize work accordingly.
? Ability for self-management and self-motivation
Advantage:
? At least 1 year of algorithm development experience in the fields of Deep Learning, Computer Vision, or Image Processing (in academic or industry setting)
? Experience in developing models using deep learning techniques and tools, such as TensorFlow, Keras, PyTorch etc.
? Knowledge and experience with OpenCV, MKL, ITK, VTK, GPGPU, specifically CUDA.
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דיווח על תוכן לא הולם או מפלה
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שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Senior Backend Software Developer to join our Deployment Products team.

You will join the team that is responsible for leading Check Points deployment products, including understanding the customers needs, design the solution and implementing it in various technologies (Java, C++, React and more).

Key Responsibilities
Develop in C/C++ code that will be part of the Check Point operating system
Research, Desing and develop solution for orchestrating multi step deployment flows.
Collaborate cross-functionally with Other R&D team, project managers, and sales.
Get experience with working with customers and large scale projects
Work alongside other engineers on the team to elevate technology and consistently apply best practices.
Requirements:
0-2 years of experience as a Software Developer.
Experience with C++.
Experience with Java - Advantage.
Excellent analytical capabilities.
Fast autonomous learner.
Strong understanding of software architecture and OOP.
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107365
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
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שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a talented and experienced Full Stack Developer to join our Data Loss Prevention (DLP) Next Cloud service team.

In this role, you will be part of a dynamic team that designs, develops, and deploys Check Points next-generation DLP cloud services.

This platform is integral to our suite of security products, including Network Security, Email Security, SASE, Endpoint, SaaS, and Cloud Security.

In today's AI-driven world, data is an invaluable asset, and safeguarding it is paramount.

This role offers a unique opportunity to work with cutting-edge technologies and deliver transformative results in the Data Loss Prevention domain.

Key Responsibilities
Design, develop, and maintain innovative DLP cloud services.
Collaborate with team members, product managers, and other stakeholders to define project requirements and deliver high-quality solutions.
Ensure the scalability, performance, and security of the DLP cloud services.
Stay up-to-date with the latest industry trends and technologies to drive continuous improvement and innovation.
Participate in code reviews, testing, and debugging to ensure the highest quality standards.
Contribute to the development of best practices and technical standards within the team.
Requirements:
At least 3-4 years of experience in software development, with a focus on full stack development.
Strong proficiency in front-end technologies (e.g., React, Angular, Vue.js) and back-end technologies (e.g., Node.js, Python, Java, Go).
Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and containerization technologies (e.g., Docker, Kubernetes).
Solid understanding of database technologies (e.g., SQL, NoSQL).
Strong problem-solving skills and the ability to work in a fast-paced, dynamic environment.
Excellent communication and interpersonal skills.
Experience with data loss prevention or related fields an advantage.
BSc or MSc degree in Computer Science, Engineering, or a related field.
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שליחה
תודה על שיתוף הפעולה
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5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Senior Software Developer to join our Cloud Network Security Infrastructure team.

In this role, you will be part of a talented software development team that design and develops Network Security solution for the clouds such as AWS, Microsoft Azure and Google Cloud Platform. You will develop in various programming languages and will be exposed to several different technologies


Key Responsibilities
Full software development lifecycle, starting from the initial concept and design and all the way of development to its final testing
Write well designed, testable, efficient code
Develop features for the cloud environment
Ensure designs are in compliance with specifications
Prepare and produce releases of software components
Support continuous improvement by investigating alternatives and technologies and presenting these for architectural review
Requirements:
2+ years of development experience
B.Sc. in Computer Science or other related subject - MUST.
Proficiency in C/C++/Python programming languages
Deep understanding of networking concepts (TCP/IP stack, OSI model, routing) MUST, including experience working on security gateways (e.g., firewall, VPN gateway, or other deep packet inspection components)
Comfortable working in Linux environment and scripting languages
Strong communication skills and a team player
Excellent coding, design, and troubleshooting skills
Advantage:

Security background
Innovation & research capabilities
Understanding of Virtualization concepts
Analytic, problem solving skills and fast learner
Ability to work in a multi-tasked and dynamic environment
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107587
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שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Multilingual
Join Check Point as a Sales Development Representative, where you'll uncover new business prospects, engage clients, and drive sales conversions. Our dynamic, innovative environment empowers your career growth with comprehensive training. If you're curious about cybersecurity, eager to make meaningful connections, and ready to contribute to a leading organization, join us in safeguarding the digital world.

Key Responsibilities
- Prospecting: Employ diverse channels to identify and assess potential leads, initiating initial contact to evaluate their needs and establish interest in our cybersecurity solutions.

- Qualification: Assess leads based on predefined criteria, confirming alignment with target customer profiles and their potential to gain from our products and services.

- Engagement: Connect with prospects through calls, emails, and other means, adeptly presenting the value of Check Point's solutions.

- Relationship Development: Cultivate relationships with prospects, grasping their challenges and positioning our offerings as viable solutions.

- Collaboration: Collaborate closely with sales and marketing for seamless lead transitions and a unified sales approach.

-Pipeline Contribution: Foster a robust sales pipeline by scheduling qualified meetings and appointments for the sales team.

- Market Insights: Stay current with industry trends, competition, and emerging tech to effectively position Check Point's solutions.
Requirements:
Excellent verbal and written Italian.
Up to 2 years of experience in inside sales or a related role.
Bachelors degree in business, marketing, IT, or a related field- Would be beneficial.
Excellent communication and interpersonal skills.
Strong self-motivation and ability to work independently.
Familiarity with cybersecurity concepts and technologies is advantageous.
.המשרה מיועדת לנשים ולגברים כאחד
 
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הגשת מועמדות
עדכון קורות החיים לפני שליחה
107509
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דיווח על תוכן לא הולם או מפלה
מה השם שלך?
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שליחה
תודה על שיתוף הפעולה
מודים לך שלקחת חלק בשיפור התוכן שלנו :)
5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.
Requirements:
5+ years of experience in B2B SaaS technical support at a Tier 3 level (or a similar role) for international customers must
Strong expertise in network protocols, VPNs, and troubleshooting must
Experience with software debugging, log analysis, and scripting (Python/Bash) must
Excellent communication skills and ability to work in a fast-paced, team-oriented environment must
Experience with Linux, SaaS environments, cloud environments, and networking technologies strong advantage
Familiarity with IPsec protocols, VPN tunnels, Wireshark, and BGP advantage
Highly customer-oriented, with a focus on customer satisfaction beyond just technical resolution
Self-motivated and capable of quickly learning new technologies
Ability to multi-task and work independently under pressure
.המשרה מיועדת לנשים ולגברים כאחד
 
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הגשת מועמדות
עדכון קורות החיים לפני שליחה
107616
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