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We are looking for an experienced and dedicated IT Field Services Team Lead who will join our group. In that job, you will manage a team of 3-4 Field Technicians while ensuring smooth operations of IT services across the company. The role includes overseeing IT inventory management, supporting meeting room technology, managing requests from senior leadership (VPs, C-Level), and coordinating technical support for events. The Team Lead will ensure the team delivers high-quality IT support, adheres to service levels, and meets the needs of the business efficiently.

Key Responsibilities
Team Management: Lead, mentor, and manage a small team of 3-4 Field Technicians. Provide day-to-day direction, set priorities, and ensure that team members are effectively addressing technical issues and requests.
IT Inventory Management: Oversee the companys IT equipment inventory, including computers, peripherals, networking devices, and other technology assets. Ensure that inventory levels are sufficient and equipment is properly tracked, maintained, and replaced as needed. Coordinate the ordering and distribution of new equipment, ensuring timely and accurate deployment.
Meeting Room & Executive Support: Manage the setup and maintenance of meeting room technology, including AV systems, video conferencing equipment, and wireless network configurations. Provide direct support for high-priority requests from executive leadership (VPs, C-level executives), ensuring their IT needs are met quickly and efficiently, especially for meetings and presentations.
Event Support: Coordinate technical support for company events, meetings, and conferences, including setting up AV equipment, video conferencing systems, and network connectivity. Ensure smooth operation of technology during events and provide real-time troubleshooting if needed.
Vendor Management: Liaise with vendors and service providers for hardware procurement, service agreements, and troubleshooting.
Training & Development: Provide ongoing training and professional development for the Field Services team, keeping them up-to-date on the latest technologies and IT practices. Encourage knowledge-sharing among team members to promote continuous learning and growth.

We are looking for a Cyber Threat Intelligence Analyst to be an integral part of our Intelligence teams, combining both cutting-edge technology and advanced threat intelligence analysis methodologies to deliver high-impact briefings to our customers.

Key Responsibilities
Learning the customer needs and PIRs, configuring their tailored environments in the ERM intelligence platform and supporting the customers with tuning/training throughout engagement
Monitoring and analyzing threats targeting customers, or issues in their digital exposure, in order to produce actionable intelligence alerts and reports.
Investigating intelligence sources, threat actors, attack tools and techniques
Identifying and developing ERM data sources to collect the most relevant intelligence (darknet, forums, social media, marketplaces, etc.) as well as creating and maintaining avatars on these.
Developing the proprietary intelligence platform by surfacing new modules, capabilities and features
Joining meetings with prospects and clients to present deliverables.
Drive cooperation & feedback loops with other ERM teams