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Own the design of data models that transform raw data into actionable insights, and define their strategic use to inform decisions that fuel growth and optimize marketing strategies

Leverage technical skills to work with vast amounts of data, establish measurement frameworks, and analyze results to align activities with north star objectives and identify areas for growth

Conduct funnel and behavioral analyses, research key metrics, and extract actionable insights to enhance user journeys and uncover new opportunities

Collaborate with teams across Marketing and Wix to understand business needs, translate them into data solutions, and align efforts with strategic goals

Create and execute A/B tests, evaluate results with statistical rigor, and provide deeper insights from detailed analysis to inform ongoing optimization

Build automated tools, design dashboards, and empower stakeholders to track and understand key metrics, making data both accessible and actionable for strategic decision-making

As a Senior Data Scientist on our Customer Care team, youll focus on improving our customer care user experience using AI-based technology. You'll develop state-of-the-art LLM-based chatbot solutions and knowledge management systems. In your day-to-day, you will:

Develop and enhance LLM-based chatbot solutions and knowledge management systems

Apply and fine-tune generative AI models to improve user experience and customer care efficiency

Develop models for specific use cases like intent classification, ambiguity detection, retrieval re-ranking, etc

Collaborate with cross-functional teams to integrate AI solutions within existing frameworks

Mentor team members in AI techniques and best practices

As a Data Scientist at Meta, you will shape the future of people-facing and business-facing products we build across our entire family of applications (Facebook, Instagram, Messenger, WhatsApp, Oculus). By applying your technical skills, analytical mindset, and product intuition to one of the richest data sets in the world, you will help define the experiences we build for billions of people and hundreds of millions of businesses around the world. You will collaborate on a wide array of product and business problems with a varied set of cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance and others. You will use data and analysis to identify and solve product development's biggest challenges. You will influence product strategy and investment decisions with data, be focused on impact, and collaborate with other teams. By joining Meta, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.

Product leadership: You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Meta. You will help your partner teams prioritize what to build, set goals, and understand their product's ecosystem.

Analytics: You will guide teams using data and insights. You will focus on developing hypotheses and employ a varied toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.

Communication and influence: You won't simply present data, but tell data-driven stories. You will convince and influence your partners using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.


Data Scientist, Product Analytics Responsibilities
Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches
Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our products that serve billions of people and hundreds of millions of businesses
Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends
Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations
Partner with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions