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Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network even the ones they dont own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Ciscos leading Networking, Security, Collaboration, and Observability portfolios.


What You Will Do
As a Software Engineer in the Traffic Insights team, you will:

Design, develop, and maintain backend services in Java and agent-side code in Go to enhance network visibility, prediction and troubleshooting capabilities.
Work on the design and implementation of sophisticated features, including high-performance message handling, memory optimization, and database efficiency.
Develop scalable and efficient software solutions to support Traffic Insights, a rapidly growing product in ThousandEyes, helping customers with capacity planning, problem prediction, and network assurance.
Optimize system performance, ensuring reliability, scalability, and efficiency in handling large-scale network data.
Collaborate with multi-functional teams to integrate advanced network analytics into Ciscos network assurance and visibility solutions.
Improve the efficiency of data storage and retrieval mechanisms to handle vast amounts of traffic data.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

Join the cutting-edge CloudGuard AI Security engineering team, where you will be part of a top talented team collaborating to shape and secure next-generation AI-enabled public cloud environments. You will create proof-of-concepts, design robust architectures, and develop products that address the evolving security challenges of AI adoption in modern enterprises.

Key Responsibilities
Pioneer AI Security Solutions: Design, build, and refine innovative security products for AI-driven cloud environments.
Design & Own UI/UX of the security solution
Architect & Own EKS-Based Backends: Lead the development of AI security microservices, ensuring high performance, scalability, and reliability.
Full Development Lifecycle: Contribute to every stage, from initial design to deployment, while maintaining best-in-class coding standards.
Continuous Learning & Adapting: Stay current on the fast-paced AI landscape, enterprise use cases, and emerging threat vectors.
Collaborate & Innovate: Work together with product architects and cross-functional teams to refine requirements and deliver groundbreaking security solutions.

You'll be joining Cisco Silicon One Israeli team which is the core center of Ciscos SW and ASIC design. You'll be part of the group driving our groundbreaking next-generation network devices - Cisco Silicon One. Our unique team works in a startup atmosphere inside a stable and leading corporate and develops the full software stack enabling the Silicon One ASICs.

Join a team of dedicated engineers with a proven track-record at delivering breakthrough products. Our R&D center is outstanding - hosting all silicon HW and SW development teams inside one site. We are transforming the industry and building a new AI/ML Networks, as well as providing a unified, programmable silicon architecture that is the foundation of all Cisco's future routing products. Our devices are crafted to be universally adaptable across service providers and web-scale markets, designed for fixed and modular platforms. Our devices deliver high speed (50+ Terabits per second) without sacrificing programmability, buffering, power efficiency, scale or feature flexibility.

Cisco Silicon One is a revolutionary, ground-breaking technology for our customers and end users for decades to come! The Internet now has a new faster, better, safer engine!

You have a unique opportunity to join the core center of Cisco silicon SW development and work with us to design and deliver breakthrough technologies.



Your Impact

You'll develop Core Software technologies at the heart of tomorrow's leading infrastructure solutions, tackling the entire range of challenges from user-facing API-s, through high-level algorithms, all the way down to firmware.

In this role, you will:

Craft and develop software driving the world's most complex infrastructures
Gain intimate knowledge of world-class silicon and programming models
Work with architecture and design teams to define the next generation of ASIC products being developed