דרושים » מוצר » מנהל /ת הצלחת לקוח /customer success mamager

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חברת השמה / כח אדם

לפני 19 שעות
Location: More than one
Location: Hybrid / Remote / Tel Aviv, Israel

Captain Up powers gamification, loyalty, and Real-Time engagement tools for the world leading
brands in iGaming, fintech, and digital entertainment. Our platform enables operators to
increase player lifetime value, boost acquisition and retention, and create immersive user
experiences through points, badges, challenges, levels, and mini-games all fully modular and
tailored to each brand.

As we continue to grow, we are looking for a strategic and energetic Customer Success
Manager to join our team and drive long-term success for our partners

As a Customer Success Manager, you will be the primary point of contact for our clients
post-onboarding. Your mission is to build strong relationships, ensure successful adoption of
Captain Ups platform, and maximize value for each client
Requirements:
Key Responsibilities:
Client Relationship Management:
Own and manage a portfolio of strategic accounts, acting as the client advocate within
Captain Up. Foster long-term relationships and become a trusted advisor

3+ years of experience in customer success, account management, or client-facing roles
in a SaaS, martech, adtech, or gaming company.
[ Exceptional interpersonal and communication skills fluent in English (written
spoken).
Proven ability to manage multiple client relationships and complex projects
simultaneously.
Passionate about digital engagement, gamification, and data -driven decision-making.
Experience working with CRM systems, analytics tools, and product platforms; familiarity
with iGaming or regulated industries is an advantage.
Strong problem-solving skills and a proactive, hands-on attitude.
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5 ימים
SciPlay
Location: Tel Aviv-Yafo
Job Type: Full Time
SciPlay, is a global leader focused in providing an ever-expanding portfolio of robust iGaming and Social Casino solutions to the global gaming industry. To put it simply - we make Mobile and Facebook games that are fun to play, fun to make, and we're growing like crazy! SciPlay's reach is made possible by the expertise of our rock star teams and game makers. Want to be part of a fast-paced company that lands in the Top 1% of Social Casino games? See more details below!

Position Summary

We are looking for a Product Manager to join our team. As a Product Manager, you will manage the life cycle of in-game mechanics and features, driving them from conception through development and finally to live game performance. Through data-driven targeting, testing and impact evaluation, they will plan, define and then measure these mechanics and features, while aligning to the games long-term strategy, roadmap and goals in order to drive ongoing product growth.
Key Responsibilities:
Collaborate with various members of the game team to drive feature development to success.
Work with Designers and Producers to create and approve necessary requirements for future features and iterations.
Initiate comprehensive testing strategies for features that will be tested in-game.
Review game KPIs to proactively identify opportunities, trends, and threats as well as monitor performance of various game elements.
Maintain up-to-date knowledge of the competitive market.
Requirements:
3+ Years experience as a Product Manager in B2C; Gaming, Social/Mobile, Casino preferred
Exceptional written and oral communication skills
Critical thinking and creative problem solving.
Ability to develop positive professional relationships with multiple members of the game team including Engineers, Analysts and Project Managers through strong interpersonal skills.
Experience in data analysis is a plus.
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5 ימים
SciPlay
Location: Tel Aviv-Yafo
Job Type: Full Time
SciPlay, is a global leader focused in providing an ever-expanding portfolio of robust iGaming and Social Casino solutions to the global gaming industry. To put it simply - we make Mobile and Facebook games that are fun to play, fun to make, and we're growing like crazy! SciPlay's reach is made possible by the expertise of our rock star teams and game makers. Want to be part of a fast-paced company that lands in the Top 1% of Social Casino games? See more details below!

Position Summary

We are looking for a Product Manager to join our team. As a Product Manager, you will manage the life cycle of in-game mechanics and features, driving them from conception through development and finally to live game performance. Through data-driven targeting, testing and impact evaluation, they will plan, define and then measure these mechanics and features, while aligning to the games long-term strategy, roadmap and goals in order to drive ongoing product growth.
Key Responsibilities:
Collaborate with various members of the game team to drive feature development to success.
Work with Designers and Producers to create and approve necessary requirements for future features and iterations.
Initiate comprehensive testing strategies for features that will be tested in-game.
Review game KPIs to proactively identify opportunities, trends, and threats as well as monitor performance of various game elements.
Maintain up-to-date knowledge of the competitive market.
Requirements:
2+ Years experience as a Product Manager in B2C; Gaming, Social/Mobile, Casino preferred
Exceptional written and oral communication skills
Critical thinking and creative problem solving.
Ability to develop positive professional relationships with multiple members of the game team including Engineers, Analysts and Project Managers through strong interpersonal skills.
Experience in data analysis is a plus.
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3 ימים
ironSource
Location: Tel Aviv-Yafo
Job Type: Full Time
As a Senior Product manager, LevelPlay platform, you will build and maintain our, top tier, customer facing dashboard as well as real time high-scale services which allows app creators to monetize their apps using Ads. The dashboard contains dozens of modules & features and incorporates reporting, setup & optimization tools. The real-time system serves billions of transactions each day based on state-of-the-art technology. We value strong ownership, execution, collaboration, and communication. This aligns with Unitys values and our way of working together as a team. It matters how you deliver, as much as what you deliver. You will work with an amazing set of colleagues across all our business functions and geographies, including but not limited to Revenue, Engineering, Product Design, Marketing, Data Science, Legal, and Finance.
What you'll be doing
Manage platform: Manage our industry leading supply platform, impacting directly on the company's business.
Requirement Gathering, Prioritization and execution: Lead the entire product lifecycle from strategy to execution.
Identify opportunities, and drive product vision, strategies and roadmap in the context of broader organizational strategies and goals.
Product Roadmap: Develop and maintain a strategic product roadmap that aligns with market trends, customer needs, and business goals, and communicates this vision effectively to the team.
Requirements:
What we're looking for
5+ years experience in product management experience, successfully bringing complex products to market and achieving significant business impact.
Proven track record of executing high scale projects in an highly scaled environment.
Solid understanding of platform architecture and the technical aspects of building and maintaining a platform.
Data savvy. Ability to analyze test results, dig deep into data, form hypotheses and make data driven recommendations.
Excellent communication skills and the ability to build relationships across the company (English and Hebrew)
You might also have
Experience in mobile advertising or gaming and in high scale platforms.
Experience with working effectively with cross-functional teams in a matrix organization.
Bachelors Degree: In Computer Science, Engineering, Business, or a related field
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5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are seeking an experienced and passionate Product Manager to join our CloudGuard WAF product family team.

As a Product Manager, you will play a key role in driving the strategy, development, and successful delivery of our flagship cybersecurity solution.
You will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure the product's continuous innovation and market success.

Key Responsibilities
Develop and own the product strategy, vision, and roadmap for the CloudGuard WAF product family, aligned with the overall company goals and market trends.
Conduct thorough market research, competitor analysis, and customer feedback analysis to identify customer needs, pain points, and market opportunities.
Collaborate with engineering teams to define and prioritize product features, enhancements, and new releases based on business priorities and customer requirements.
Drive the product development process from concept to launch, including feature planning, user stories creation, and product testing.
Collaborate with the marketing team to develop and execute go-to-market strategies, positioning, and messaging for product launches and updates.
Monitor product performance and customer feedback post-launch, and make data-driven decisions to continuously improve the product's effectiveness and market competitiveness.
Engage with customers, sales teams, and customer support to gather feedback, address concerns, and identify new business opportunities.
Work closely with the UX/UI team to ensure intuitive and user-friendly product design, enhancing the overall customer experience.
Monitor industry trends and technological advancements, ensuring that the CloudGuard WAF product family remains at the forefront of the cybersecurity market.
Requirements:
Bachelor's degree in Computer Science, Engineering, Business, or a related field from a leading university. An MBA or advanced degree is a plus.
At least 5 years of proven track record of product management experience in the cybersecurity industry, preferably with experience in flagship products.
Strong technical background and understanding of cybersecurity technologies and network security concepts.
Demonstrated ability to lead cross-functional teams and manage complex projects from concept to completion.
Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
Exceptional communication and presentation skills, capable of engaging and influencing stakeholders at all levels.
Self-motivated, proactive, and able to work effectively in a fast-paced, dynamic environment.
Strong leadership skills with the ability to motivate and inspire team members towards achieving common goals.
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5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are looking for a security Product Manager to be responsible for defining, planning, and executing new features for our award-winning SASE platform.

As a Security Product Manager, you will work closely with our R&D, Sales, Support and Design teams to contribute to the development and evolution of a leading network security product at Check Point. You will also be responsible for prioritizing features and making the impact our customers want the most.

This role is perfect for you if you are an experienced Product Manager with a strong technical and analytical background who can think holistically about customer pain points. You will be involved in defining and developing the products features that take us to the next level.

About Us

Check Point is a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.

Key Responsibilities
Take full responsibility and ownership of our SASE product features, from ideation to production and measurement
Create and manage feature plans, roadmaps, project plans and specifications
Collaborate with sales, R&D and support on product development during the discovery phase to assess value, usability, and feasibility of features
Manage and have a significant impact on the product's user experience and feature set and act as the product evangelist to build awareness within the company
Research, gather and define products business requirements from discussions with clients and other sources for current and future product releases
Analyze and report on the performance of features in production, reflecting on successes and identifying areas for continuous improvement
Writing solution definitions for new features
Work closely with customers and partners to get feedback and define new features
Requirements:
6+ years of experience in Product Management from B2B software companies
3+ years of experience with networking concepts (e.g., SD-WAN, VPN, MPLS, BGP, QoS, firewalls) and their application in cloud-native or SASE environments.
Work in cybersecurity company significant advantage
Strong technical skills, bachelors degree in Computer Science or related field significant advantage
Excellent interpersonal skills
High level of self-training and self-drive
Data-driven mindset with attention to detail
Strong understanding of all aspects of the product development lifecycle, including product strategy development, requirements definition, UX design, engineering, QA and launch using Agile methodologies
Customer-oriented and experienced in working with customers
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5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are seeking an experienced and passionate Product Manager to join our SASE product family team.

As a Product Manager, you will play a key role in driving the strategy, development, and successful delivery of Check Points future flagship cybersecurity solution.
You will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure the product's continuous innovation and market success.

Key Responsibilities
Develop and own the product strategy, vision, and roadmap for the SaaS security solution.
Conduct market research, competitor analysis, and customer feedback analysis.
Define and prioritize product features with engineering teams.
Ensure intuitive and user-friendly product design with the UX/UI team.
Drive product development from concept to launch.
Develop and execute go-to-market strategies with the marketing team.
Monitor product performance and customer feedback post-launch.
Engage with customers, sales teams, and customer support.
Monitor industry trends and technological advancements.
Requirements:
Bachelor's degree in Computer Science, Engineering, Business, or related field; MBA or advanced degree is a plus.
3+ years of product management experience in cybersecurity.
Strong technical background in cybersecurity technologies and network security concepts.
Proven ability to lead cross-functional teams and manage complex projects.
Excellent analytical, problem-solving, communication, and presentation skills.
Self-motivated, proactive, and effective in a fast-paced environment.
Experience in cybersecurity, preferably with focus on SaaS/cloud solutions.
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5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
We are seeking an experienced and passionate Product Manager to join our Quantum Network product family team.

As a Product Manager, you will play a key role in driving the strategy, development, and successful delivery of our flagship cybersecurity solution.
You will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure the product's continuous innovation and market success.



Key Responsibilities
Develop and own the product strategy, vision, and roadmap for the Quantum Network product family, aligned with the overall company goals and market trends.
Conduct thorough market research, competitor analysis, and customer feedback analysis to identify customer needs, pain points, and market opportunities.
Collaborate with engineering teams to define and prioritize product features, enhancements, and new releases based on business priorities and customer requirements.
Work closely with the UX/UI team to ensure intuitive and user-friendly product design, enhancing the overall customer experience.
Drive the product development process from concept to launch, including feature planning, user stories creation, and product testing.
Collaborate with the marketing team to develop and execute go-to-market strategies, positioning, and messaging for product launches and updates.
Monitor product performance and customer feedback post-launch, and make data-driven decisions to continuously improve the product's effectiveness and market competitiveness.
Engage with customers, sales teams, and customer support to gather feedback, address concerns, and identify new business opportunities.
Monitor industry trends and technological advancements, ensuring that the Quantum Network product family remains at the forefront of the cybersecurity market.
Requirements:
Bachelor's degree in Computer Science, Engineering, Business, or a related field from a leading university. An MBA or advanced degree is a plus.
At least 5 years of proven track record of product management experience in the cybersecurity industry, preferably with experience in flagship products.
Strong technical background and understanding of cybersecurity technologies and network security concepts.
Demonstrated ability to lead cross-functional teams and manage complex projects from concept to completion.
Excellent analytical and problem-solving skills, with a data-driven approach to decision-making.
Exceptional communication and presentation skills, capable of engaging and influencing stakeholders at all levels.
Self-motivated, proactive, and able to work effectively in a fast-paced, dynamic environment.
Strong leadership skills with the ability to motivate and inspire team members towards achieving common goals.
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5 ימים
Check Point
Location: Tel Aviv-Yafo
Job Type: Full Time and Hybrid work
Check Point Threat Prevention group is looking for an excellent technical product manager to join the product team and take part in developing the industry's next generation of Cybersecurity technology and products. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build, and roll out products that deliver the companys vision and strategy.

Key Responsibilities
In this role, you will be taking part in leading a product in a critical area. Using data and customer feedback, you will develop an understanding of customer needs and will use this to define and drive new features.

The right person has high levels of customer obsession, a strong demonstrated ability to build repeatable and scalable processes and is an independent operator skilled in working cross-teams to deliver on behalf of customers.

As part of this role, you will:

Be the customer advocate, be familiar with customer business and echo system
Review customer requirements and deliver functional requirements and technical solutions by defining and refining user stories for the R&D team. Work closely with PM, R&D leaders, and Product UX
Participate in design reviews and usability tests
Requirements:
4+ years as a product manager, in either cyber security or related industries such as networking or IT/Cloud infrastructure
Deep understanding of the threat and attacker landscape
Familiarity with AI technologies particularly in the context of product integration
Highly organized & obsessive over the details while also focusing on what comes next
Strong technical background in software architecture and enterprise software products
Experience in fast-paced environments with overlapping projects/deliverables
Experience in driving products through a matrix of R&D, Sales, Marketing, Support, Executive, and Customer stakeholders
Understanding and experience implementing products using Agile methodologies
Strong communication and presentation skills
Computer Science or Engineering degree and/or equivalent work experience

Required Soft Skills:

Strong interpersonal skills leading and contributing to cross-functional teams
Ability to execute complex projects in large organizations
Excellent written and verbal communication across technical and non-technical stakeholders
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חברת השמה / כח אדם

3 ימים
RYB Technologies
Location: Jerusalem
Job Type: More than one
Responsibilities:
Manage the end-to-end delivery of customized software solutions for a chain of SNFs, ensuring projects are completed on time, within budget, and to the client's satisfaction.
Lead and support a dedicated development team, fostering a collaborative and productive work environment to achieve project objectives.
Serve as the primary liaison between the client and our development team, ensuring clear communication of requirements, milestones, and feedback.
Implement agile methodologies to efficiently manage project schedules, resources, and risks, adapting to project changes and challenges as they arise.
Oversee cloud cost management, ensuring strategies are in place for maximizing efficiency and cost-effectiveness.
Requirements:
Qualifications:
Substantial experience in technical project management of enterprise software systems, including management of requirements, resources, budgets, and schedules.
Demonstrated ability to lead and motivate development teams with a drive to achieve high-quality results while fostering a positive team environment.
Expert in using agile project management tools and techniques.
Strong communication skills, with the ability to manage complex projects and client relationships effectively.
English proficiency at a native speaker level
Knowledge of or experience in the healthcare industry, especially with Skilled Nursing Facilities, is an advantage.

Location: Har-Hotzvim, Jerusalem
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3 ימים
Meta
Location: Tel Aviv-Yafo
Job Type: Full Time
Financial Integrity Compliance and Operations Enablement is responsible for driving trust and integrity for users and businesses, across Meta's payment ecosystem (Facebook, Instagram, Whatsapp, Messenger and Reality Labs), while accelerating growth.

We mitigate financial compliance risks and improve Meta's financial compliance posture, allowing Meta to continue and scale its monetization efforts, by detecting and removing high risk harms from our ecosystem.

We are seeking an experienced and skilled product manager to lead product strategy, drive alignment with partners, and drive execution to implement innovative controls, capabilities and solutions across the Financial Integrity Compliance platform.
Product Manager, Financial Integrity Compliance and Operations Enablement Responsibilities
Identify, prioritize, and deliver clear short-, mid-, and long-term goals aligned with business priorities, and guide the team through key milestones
Drive the team through strategy setting, strategy, OKRs and execution, considering technical and analytical constraints
Partner closely with XFN leads (Engineering Manager, Data Science, Data Engineering, etc.) and partners (product teams, compliance, legal, operations) to drive impact together
Actively work with teams across Monetization and Integrity orgs to identify synergies and initiate partnerships to create business value
Collaborate with Financial Compliance Operations to optimize the efficiency and effectiveness of our run-the-business activities
Effectively communicate and influence stakeholders at all levels of the organization
Requirements:
Minimum Qualifications
Experience in Product Management working within a technology company
Experience working in a technical environment with a broad, cross functional team to drive product strategy, define product requirements, coordinate resources from other groups (design, legal, etc.), and guide the team through key milestones
Experience identifying significant opportunities, and driving product vision, strategies and roadmaps in the context of broader organizational strategies and goals
Problem-solving skills and ability to navigate ambiguity and making informed decisions in a fast-paced environment
Exceptional communication and technical presentation skills
Experience analyzing complex, large-scale data sets and making decisions based on data
Experience gathering requirements across varied areas and users, and converting and developing them into a product solution
Technical experience with analytical tools, methodologies, and design
Preferred Qualifications
Experience in the FinTech industry
Knowledge in Financial Compliance areas and/or integrity
Technical and/or analytical background
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