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Collaborates with extended sales team, partners, and marketing to lead business analysis (e.g., whitespace analysis, identify industry trends) to pursue high-potential customers and develop a target list of potential business. Acts as a thought leader and clears opinions and perspectives from business analysis.
Reviews feedback report and sets long-term strategies aimed at maintaining levels of client satisfaction. Coaches others on ensuring customer/partner satisfaction and decreasing dissatisfaction by establishing recovery action plans to improve clients' overall experience. Manages and/or orchestrates sales and delivery success through the account team and pursuit team.
Manages the end-to-end business for strategic accounts across the organization. Leads forecasting for accounts and develops a portfolio and territory plan to drive intentional selling with on-strategy engagements in high propensity accounts. Mentors less experienced team members.
Engages with internal and external stakeholders on business planning, Rhythm of Business (ROB) meetings to review and plan for strategic accounts across territories.
Builds and transforms new markets by leveraging technical and industry expertise, partners, and resources. Leads a team to explore business and emerging opportunities to optimize the portfolio and facilitate customer innovation.
Completes required training and obtains relevant product and role certifications aligned to the role and workload/industry. Proactively seeks training, including information that adds to the understanding of customers' business, and shares it with team members.
responsibility descriptionSales Execution
Proactively builds and governs external stakeholder network and leverages internal partners to engage external stakeholders. Acts as a thought leader and subject matter advisor to the executive-level business decision makers at the customer's/partner's business. Guides others on identifying and engaging decision makers and stakeholders to expand the relationship with customers/partners.
Orchestrates with team members on conducting personal campaigns to discover new opportunities and generate new leads. Leads conversations with strategic/high-potential customers (e.g., high budget, global account, highly competitive) along with account teams or partners. Facilitates the account team unit (ATU) and/or Specialist Team Unit (STU) to build pipeline in collaboration with partners and services. Guides others on social selling. Applies Microsoft's sales process (MSP) to determine the quality of the opportunity and whether to proceed, and educate the customers on how to best address their needs.
Drives consumption and grow business with existing strategic customers by initiating conversations, guiding others on demos or quotes, and the collaboration with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts). For licensing transactions and project engagements, ensures rapid and robust deployment plan at point of sale that is validated by services and partners. Drives advanced workloads and usage.

Cyber-attacks are increasing in volume and sophistication, evading traditional defenses, and posing a growing risk to enterprises from outside criminal organizations and malicious insiders in the organization. The Microsoft 365 Defender suite leverages the Microsoft 365 security portfolio - including Microsoft Defender for Endpoint, Office, Cloud Apps and Identity, as well as Microsoft Sentinel and XDR - to automatically analyze threat data across domains, building a complete picture of each attack in a single dashboard to monitor, hunt, detect and remediate threats. With this breadth and depth of clarity defenders can now focus on critical threats and hunt for sophisticated breaches, trusting that the powerful automation in Microsoft's security products detects and stops attacks anywhere in the cyber-attack kill chains and returns the organization to a secure state. Join our team of engineers to develop cutting edge detection and remediation systems. Be a part of defining and shaping the next big leap in the product's journey.



We use state of the art cloud technologies, big data solutions and AI at hyper scale and modern UX platform to deliver the highest value for our customers. If you're passionate about cyber security like us, and if you live and love data, want to make the world a safer place for millions of customers, love creating products for and with customers and are a team player - come join us. Our team values diversity of all types in candidates for our roles and we strive to hire people with different experiences and perspectives into our team. To that end, we know that no candidate has every desired skill and experience, but all of us together makes our team strong. so, were looking for an experienced hands-on Senior Software Engineering manager to join our fast-growing team.
Responsibilities
As an engineer on our team, you will be working on cutting edge technologies to deliver exciting new features that impact and protect millions of users, with cross-team and cross-discipline collaboration (engineering, PM, design, research and data science). You will work closely with experienced engineers and be part of an agile and fast-moving development team - and will have a role in mentoring your more junior peers and helping them succeed. You will be expected to apply a critical view of our infrastructure, technologies and development process, proactively pushing to improve the product and our group. Our group is consistent from both feature teams and platform teams and we are looking for candidate with passion in either or both.