דרושים R.H.R

We are looking for a Technical Support Engineer to join our support teamsomeone who is passionate about networking and cybersecurity.

The ideal candidate is customer-focused and proactive, with a strong desire to help customers and partners resolve complex technical issues. In this role, you will apply your expertise in network and security troubleshooting to deliver high-quality technical support through chat, phone, and email.

Key Responsibilities
Provide Technical Support via chat, phone and email to customers and partners
Provide assistance with configuration, troubleshooting and best practices to customers and partners
Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner.
Provide fault isolation and root cause analysis for technical issues

Job Id: 23312

Similarweb is the leading digital intelligence platform used by over 3500 global customers. Our wide range of solutions power the digital strategies of companies like Google, eBay, and Adidas.

We help our customers succeed in todays digital world by giving them access to data-driven insights, competitive benchmarks, strategic analysis, and more.

In 2021, we went public on the New York Stock Exchange, and we havent stopped growing since!

Were looking for a Data Scientist to join our Data Labs department, which specializes in professional services for our super premium customers.

This role will report to our Datalabs Team Manager in the, R&D.


Why is this role so important at Similarweb?

Similarweb is a data-focused company, and our unique AI and machine learning capabilities are the center of our business.

As part of this role, you will create data models that help analyze the petabytes of data we receive from various sources, and research and develop new features and capabilities for our product solutions

As a data scientist in the Datalabs team, you will work on the very core of the company. Part of your role will be to turn raw data into usable metrics and develop new models and statistical algorithms to support out-of-the box requests from customers who want custom digital insights. The Datalabs departments customer centric and business-oriented nature also means you will be supporting a team of data analysts and consultants who interact directly with customers. Together with them, you will translate the voice of these customers into best-in-class digital insights.

So, what will you be doing all day?

Your role as part of the R&D department, and as part of the Datalabs team means your daily responsibilities may include:

Working on versatile use cases within a dynamic, fast paced production environment
Strategic thinking and problem solving, with a strong business sense
Analyzing data from various sources, and turning it into usable input
Understanding various use cases from different customers, and creating models that can translate these cases into meaningful insights
Initiating newly defined tasks from exploration to proof of concept
Owning the finalization of defined tasks (from POC to deployment in production)
Collaborating with data engineers to make sure we reach the desired production results
Owning the ongoing validation process for existing metrics
Collaborating and brainstorming best practices with other teams within the R&D department
Deploying machine-learning models into production for an ongoing use

We are looking for a strong, hands-on Data Scientist to join a cutting-edge AI and cyber security initiative at Check Point.
In this role, youll be part of a growing data science team working on advanced prevention technologies, leveraging vast amounts of data and state-of-the-art machine learning techniques to help protect users on a global scale.
This is a unique opportunity to join a high-impact, research-driven environment, where you will have the chance to shape core components of a next-generation security solution.

Key Responsibilities
Research and develop innovative AI-powered capabilities for cyber threat prevention.
Rapidly prototype and iterate based on data insights and user feedback.
Design and build data-driven solutions with a strong emphasis on practical impact and performance.
Collaborate closely with cyber researchers, analysts, and engineers to deliver production-grade machine learning models.
Work across organizational boundaries to bring solutions from concept to large-scale deployment, considering system constraints and integration challenges.

Join our AI & Innovation group as a Data Scientist and help shape the future of AI-driven security solutions. Youll work with a team of passionate, sharp-minded professionals tackling complex challenges at the intersection of AI, data science, and cybersecurity building the next generation of security products at the core of Check Points strategy.

Youll have access to some of the best cybersecurity data sources available, working in a fast-moving, dynamic environment that blends the agility of a startup with the scale and stability of a global leader.

If youre excited about solving real-world AI challenges, translating research into impactful solutions, and collaborating with top talent to push the boundaries of innovation we want to hear from you.

Key Responsibilities
Translate ambiguous product or business challenges into well-defined data science problems
Research and prototype cutting-edge AI techniques (LLMs, RAG, knowledge graphs, etc.)
Design and implement data-driven algorithms, analyze data, build and evaluate models
Collaborate with engineering to deploy scalable, production-ready solutions
Work with product teams to align AI solutions with user needs and business goals
Collaborate cross-functionally with engineers, product managers, and fellow scientists to bring research into production and deliver measurable impact
Stay current with advancements in AI/ML and generative AI, and actively contribute to innovation within the team and broader organization

As a Data Scientist at Meta, you will shape the future of people-facing and business-facing products we build across our entire family of applications (Facebook, Instagram, Messenger, WhatsApp, Oculus). By applying your technical skills, analytical mindset, and product intuition to one of the richest data sets in the world, you will help define the experiences we build for billions of people and hundreds of millions of businesses around the world. You will collaborate on a wide array of product and business problems with a varied set of cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance and others. You will use data and analysis to identify and solve product development's biggest challenges. You will influence product strategy and investment decisions with data, be focused on impact, and collaborate with other teams. By joining Meta, you will become part of a world-class analytics community dedicated to skill development and career growth in analytics and beyond.

Product leadership: You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to people, businesses, and Meta. You will help your partner teams prioritize what to build, set goals, and understand their product's ecosystem.

Analytics: You will guide teams using data and insights. You will focus on developing hypotheses and employ a varied toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.

Communication and influence: You won't simply present data, but tell data-driven stories. You will convince and influence your partners using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.
Data Scientist, Product Analytics Responsibilities
Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches
Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our products that serve billions of people and hundreds of millions of businesses
Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends
Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations
Partner with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions