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Are you an insatiably curious, deeply passionate and hands-on technologist? Are you at your best when working with engineers, architects and technology leaders on fun and hugely impactful technical challenges? If so, we invite you to join our team as a Cloud & AI Solution Engineer for commercial customers at Microsoft. Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

We will be opening several new roles, and candidates should have expertise in one or more of the following areas:

Cloud Infrastructure including Cloud Migration & Modernization
Data and Analytics
AI Applications
Software, Development Tools & AI

Microsofts mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Drive technical sales with decision makers using demos and PoCs to influence solution design and enable production deployments.
Lead hands-on engagementshackathons, code-with sessions, and architecture & technical workshopsto accelerate adoption of Microsofts developer tools and cloud platforms.
Build trusted relationships with developers and platform leads as well as AI decision makers to co-design secure, scalable architectures and solutions
Resolve technical blockers and objections, collaborating with engineering to share insights and improve products.
Maintain deep expertise in one of the following:
Software Solutions Engineer: GitHub, Visual Studio, AI-assisted dev tools, Foundry SDK, CI/CD, DevOps, and cloud-native development (APIs, containers, microservices)
Data Solution Engineer: Analytics Portfolio: Microsoft Fabric (OneLake, DW, real-time intelligence, BI, Copilot), Azure Databricks, Purview Data Governance and Azure Databases: SQL DB, Cosmos DB, PostgreSQL, Maintain and grow expertise in on-prem EDW (Teradata, Netezza, Exadata), Hadoop & BI solutions.
Infrastructure Solution Engineer: Cloud migration (Windows, SQL, Linux, PostgreSQL, app workloads), resiliency, security, and compliance. Deepen knowledge of enterprise apps (SAP, Oracle) and Azure VMware Solution (AVS).
AI Applications Solution Engineer: AI Foundry & App architecture (Agentic AI framework, TensorFlow, Pytorch, Responsible AI) and App architecture/cloud native dev (APIs, containerization, microservices, event-driven). Maintain and grow expertise in AI Management & Security (Gen AI Ops, Sentinel, orchestrator, monitoring).
Represent Microsoft in customer forums and technical communities through thought leadership.

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.
Business Impact

Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.

Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across customers.
Responsibilities
Business Impact

Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.