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We are looking for a talented and experienced software engineering team leader to join the Agent group. You will be leading developers building and developing next-generation SASE solution. Dive into the world of VPN and Security, distributed systems, scalable software design, and leave your mark on cutting-edge developments impacting millions of users and organizations. This role is perfect for a highly experienced, fast learner, and proactive team lead with outstanding technical skills who thrives on being a leader and is passionate about building flawless products.

The Agent group is responsible for building our VPN and Internet Security on device application. As a team leader, you will lead a team of software engineers on a mission to solve technological challenges and write scalable, robust, testable, efficient, and easily maintainable code that are part of our solution.
Key Responsibilities
Lead, manage, and mentor a team of software engineers from diverse technical backgrounds.
Own feature development, task tracking, and deadline management.
Collaborate closely with cross-functional teams and customers to address complex problems and develop innovative features.
Drive the creation of robust, various scalable solutions for Agent applications.
Foster a culture of continuous improvement within the team.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.