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The Head of Customer Focus Excellence Center at Check Point Software Technologies will lead initiatives across the organization aimed at embedding a customer-first mindset and practices. This role involves driving cross-functional collaboration to enhance customer-centricity, developing educational programs, optimizing processes, and ensuring customer focus becomes integral across all functions including R&D, Product Management, Sales, Support, Services, and back-office operations.

Key Responsibilities
Develop and execute a comprehensive customer-centric strategy to embed customer focus deeply within all organizational functions.
Lead and facilitate cross-functional initiatives designed to improve customer experience across all touchpoints, from initial engagement through ongoing support and back-office interactions.
Create and implement educational programs and training designed to cultivate a strong customer-first culture throughout the company.
Collaborate with senior leadership across R&D, Product, Sales, Support, Services, and Operations to align strategies, processes, and systems to customer needs.
Champion continuous improvement initiatives aimed at optimizing customer-facing and internal processes to drive higher satisfaction and efficiency.
Develop and maintain robust analytics, metrics, and feedback loops to measure customer focus effectiveness and identify areas for improvement.
Represent customer interests internally by advocating for customer-centric enhancements, influencing product roadmaps, service designs, and operational processes.

Hybrid Mesh Security is the right architecture. It delivers consistent, end-to-end threat prevention, zero-trust access, and secure connectivity across all environmentsfrom on-prem to cloud, SaaS, branches and remote users while optimizing performance and user experience.

This is the moment to drive meaningful change and help the worlds largest organizations achieve smarter, AI-powered, and more unified security. We invite you to join us and lead this transformation.

Key Responsibilities
Lead and expand Check Points Hybrid Mesh Security product strategy securing data centers, clouds, SaaS, branches, and remote users into a seamless, secure, and automated architecture.
Define and execute the product strategy and roadmap, integrating advanced AI, automation, and analytics to simplify operations and improve threat prevention.
Partner deeply across the companycollaborating with Chief Architect, Product Managers, R&D teams, and executivesto deliver a cohesive and comprehensive solution.
Oversee the product lifecycle from vision to continuous innovation, driving outcomes that matter to global enterprises.
Engage directly with customers, partners, and analysts to gather insight, shape strategy, and champion our Hybrid Mesh Security vision.
Craft compelling messaging and positioning that clearly communicates our differentiation, innovation, and business value.

We are looking for our next Infinity Customer Success Manager to own the execution and fulfillment of our Infinity ELA agreements.

In this key role, youll guide our Infinity customers and their respective account teams through a smooth onboarding process while helping them get the most value from every aspect of their agreement. As an Infinity CSM, you will be proactively monitoring, influencing, contributing to sales, and addressing issues to ensure long term customer satisfaction and retention.

Check Points mission is to provide industry-leading security solutions that redefine the security landscape. We achieve our mission by constantly developing innovative and cutting-edge technology solutions focused on real customer needs, while challenging ourselves to grow and excel.

Check Point is seeking an experienced and motivated Group Manager to lead the development of our Windows Endpoint Security Client. This role is a key part of our R&D organization and will be responsible for delivering advanced protection and detection capabilities to millions of enterprise endpoints worldwide.

You will lead a team of approximately 30 engineers, driving all aspects of development from design and implementation to performance, security, and maintainability, while working closely with product and cross-functional teams

Key Responsibilities
Lead a group of ~30 engineers focused on the Windows Endpoint Security Client, including architecture, development, quality, and delivery.
Own the technical strategy and execution for the Windows client, ensuring alignment with product requirements, threat landscape evolution, and customer feedback.
Drive the development lifecycle from planning and design to testing and deployment using modern, agile practices.
Ensure delivery of secure, high-performing, and robust client software, compatible with evolving Windows platforms and enterprise environments.
Collaborate with Product Management, Security Research, QA, and cross-functional R&D teams to build innovative and differentiated features.
Champion engineering best practices in code quality, testing, automation, and CI/CD pipelines.
Support escalations and field issues, ensuring customer success and product reliability in real-world deployments.
Build and foster a high-performing, collaborative, and engaged engineering team.

We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.

In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.

Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations

We are looking for a System Administrator to join our IT Operations team.
Who has a passion for computer systems, networks, and servers, who has a desire to solve complex technological challenges with a proactive approach to a constant improvement.
In this position you will use your expertise and will assure high performance and availability for CheckPoint services.

Key Responsibilities
Provide support of server-based systems through troubleshooting and resolving hardware/software, and connectivity problems
Create complex scripts to assist with monitoring systems, diagnostics, problem correction and automating routine tasks
Creating and maintaining documentation for system configurations, procedures, and troubleshooting steps
Act as a knowledge expert for assigned systems and distributed applications
Adapt and take on more responsibilities and own your share of the product.

Check Point is looking for a highly motivated and exceptional Information Systems Engineer to take part in building our new connected planning platform.

This position will be responsible for building, managing, and maintaining new and existing model infrastructures in an advanced connected planning platform (AKA: Anaplan).

This position will have the ability to modify models and dashboards within Anaplan, and works on developing requirements for any proposed changes to Anaplan or any other technical properties of the Anaplan system.

We're looking for an individual that is passionate, results oriented with a proven track record of on-time execution and delivery.

Key Responsibilities
Responsible for building, managing, and maintaining new and existing model infrastructures in an advanced connected planning platform (AKA: Anaplan).
Modify models and dashboards within Anaplan
Work on developing requirements for any proposed changes to Anaplan or any other technical properties of the Anaplan system

At Check Point Software Technologies, we are building the cybersecurity platform that protects our hyper-connected world. Trusted by the worlds largest enterprises and data centers, we deliver real, reliable security.

Today, we are making a significant investment in revolutionizing cybersecurity:

We are developing a next-generation workspace security platform, unifying multiple products into a smarter, faster, and dramatically more efficient user experience.
We are creating cutting-edge technologies to help organizations adopt AI securely and responsibly.
We are setting a new industry standard to help organizations protect against the accelerating pace of cyber threats, particularly those amplified by AI.
This is your opportunity to make a real impact.
If youre passionate about leadership, innovation, and shaping the future of cybersecurityand have a strong grasp of SaaS user experience- we invite you to join us.

Key Responsibilities
Lead and scale the Product Management function, building and mentoring a high-performing team of product managers.
Define and own the workspace platform experience strategy, including vision, roadmap, and growth, aligned with business objectives and customer needs.
Drive the end-to-end product lifecycle from discovery and high-level scoping to launch and iteration.
Act as the voice of the customer, ensuring our solutions address real-world challenges and deliver exceptional value.
Collaborate cross-functionally with the CTO, AI architects, R&D, data science, marketing, and customer-facing teams to deliver at high velocity.
Represent and evangelize Check Points workspace vision and products internally and externallyvia keynotes, industry events, and customer engagements.
Craft compelling product narratives that communicate the value of the workspace product line to customers, partners, and internal stakeholders.

At Check Point Software Technologies, we are building the cybersecurity platform that protects the hyper-connected world. We deliver real security, trusted by the largest enterprises, and data centers globally.

Today, we are making a significant investment in artificial intelligence to revolutionize cybersecurity:

We are developing AI-driven solutions to make the work of our customers smarter, faster, and dramatically more efficient.
We are creating security technologies to protect AI itself from cyber threats, helping organizations adopt AI technologies securely and responsibly.
We are on an ambitious journey to set a new industry standard for organizations to protect themselves, fully powered by AI.
This is the time to make a huge impact.
If you're passionate about leadership, innovation, and shaping the future of cybersecurity with AI we invite you to join us.





Key Responsibilities
Lead and scale the AI Product Management, developing a high-performing team of PMs.
Define and own the AI product strategy and roadmap, aligning with business goals and customer needs.
Drive the full product lifecycle, from discovery and high-level requirements gathering to launch, and iteration.
Be the voice of the customer, ensuring our AI solutions directly address real-world challenges and deliver exceptional value.
Collaborate cross-functionally with CTO, AI Architects, R&D, data science, marketing, and customer-facing teams to execute at high velocity.
Evangelize and represent Check Points AI vision and products internally and externally through keynotes, customer meetings, and industry events.
Tell the story: create compelling product narratives that clearly articulate the value of AI innovations to customers, partners, and internal stakeholders.

Were looking for a builder a strategic leader who knows how to execute.

In this role, you will lead the development, launch, and global scale-up of Check Points SMB program, built on the Quantum Spark platform. Your focus: create a partner-first motion that drives business at scale through distribution, MSPs, DMRs, and e-commerce channels.

You will define the vision, shape the go-to-market model, and lead day-to-day execution across regions and teams. This is a hands-on leadership role combining strategy, operations, and market impact.

Youll design the program, package the product, empower partners, and unlock growth fast, simple, and repeatable.

Key Responsibilities
Own the global SMB growth strategy across key regions and partner types

Build and scale a partner-led SMB program via distis, MSPs, and e-commerce

Design business-ready bundles with clear pricing, positioning, and ROI impact

Develop localized GTM playbooks and activation plans for distributors and partners

Lead partner recruitment, onboarding, and enablement with FastStart kits and tools

Align cross-functional teams product, sales, ops, marketing for smooth execution

Streamline operational flows: provisioning, licensing, fulfillment, and User Center access

Launch campaigns and promotions to accelerate adoption, usage, and revenue growth Track KPIs, analyze performance, and present actionable insights to senior leadership

We are seeking a Global Customer Success Manager (CSM) to join our newly formed small-focused team. This role is ideal for someone who thrives on data, process optimization, and scalable customer engagement strategies.

As a Global CSM for small accounts, you will play a critical role in delivering value at scale. You will manage a portfolio of small to mid-sized customers, leveraging automation, analytics, and digital touchpoints to drive product adoption, retention, and satisfaction. This is a high-impact, back-office role with global visibility and strategic importance.





Key Responsibilities
Own the end-to-end customer journey for small accounts globally, from onboarding to renewal.
Develop and execute data-driven engagement strategies to improve product adoption and customer health.
Monitor customer usage trends and proactively identify risks and opportunities.
Collaborate with Product, Marketing, and Support teams to deliver personalized yet scalable experiences.
Build and maintain automated success programs (e.g., email cadences, in-app messaging, webinars).
Analyze customer feedback and usage data to inform internal stakeholders and improve offerings.
Maintain accurate records in Salesforce and other CS tools to track engagement and outcomes.
Contribute to the continuous improvement of internal processes and playbooks for the small tier success.

This a great opportunity to join Check Points embedded appliances area, a dynamic area with an end-to-end ownership over a line of products delivering innovative, simple to use, solutions to protecting small and medium size offices against the ever-changing threat landscape.

The development includes an end-to-end ownership on features, from the design stage through user experience, server and database on several management platforms (web interface, mobile app, CLI and more).



Key Responsibilities
The work is very versatile as the team is in charge of managing a broad range of security and network features, through several tiers, using a variety of advanced technologies.

The challenges require a good understanding of user experience and multi-tier systems, quick and independent learning of both technologies and code.

We are looking for a talented Full stack Technology Leader with a strong backend and UI orientation and exceptional leadership skills to join our Harmony SASEs platform team at Check Point, which building cutting-edge, large-scale solutions that redefine cloud security

As part of our team, youll work with the latest technologies, solve complex engineering challenges, and play a key role in developing scalable and resilient Full Stack systems. If youre passionate about innovation, cloud security, and high-performance architecture, this is your opportunity to make an impact!

Key Responsibilities
Lead the design and development of impactful features throughout their entire lifecycle.
Explore and integrate emerging technologies to ensure our product remains at the forefront of the industry.
Continuously optimize system performance, scalability, and reliability through thoughtful analysis and improvement of key components.
Collaborate cross-functionally with Designers, Product Managers, Program Managers, Architects, and Engineers to deliver cohesive and high-quality solutions.
Mentor and empower team members to grow their technical skills and advance in their careers through knowledge sharing and supportive guidance.

We looking for a hands-on Team Lead to head our talented Architects Team.

This role is perfect for a seasoned software architect with a strong development background, proven leadership capabilities, and deep expertise in system design, networking, and cloud architecture.

As the Architects Team Lead, youll manage and mentor a highly skilled team, set the architectural vision, and drive the design of our next-gen Firewall-as-a-Service and Zero Trust solutions. You'll collaborate closely with engineering leadership, product, and other tech leads to ensure scalable, secure, and high-performance systems.

Lead and mentor a team of software architects.
Own the architectural roadmap and ensure alignment with business and R&D strategy.
Guide hands-on design, POCs, and critical architecture decisions.
Partner with R&D leadership on planning, innovation, and execution.
Promote engineering excellence, security, and scalability best practices.
Collaborate with cross-functional groups to ensure architectural consistency across the org.

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Were looking for a Full-Stack Engineer who thrives at the intersection of code, data, and AI. Someone whos passionate about building impactful product experiences end-to-end while leveraging the latest AI tools and automation frameworks.

Key Responsibilities
Design, implement, and own full-stack features that improve user experience and drive product adoption.
Collaborate with product managers, UX designers, and data analysts to identify growth opportunities.
Prototype and deliver experiments quickly to validate hypotheses and learn from real users.
Integrate AI engineering (LLMs, AI Agents) into both the product and internal development processes.
Apply MCP concepts to build smarter, context-aware agent workflows.
Contribute to a modern, scalable, and performance-driven architecture across the front and back end.
Join a fast-moving team that values ownership, speed, and measurable impact.