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We are looking for a Network Engineer, who is motivated, self-managed, team player with good interpersonal skills to join us!

Join our dynamic Early Availability group as a Network Security Engineer, where you'll be at the forefront of shaping Check Point's future portfolio products. This pivotal role involves close collaboration with customers, development teams, QA engineers, and managers across various levels, contributing significantly to the ongoing enhancement of Check Point products.

Key Responsibilities
Engaging with customers worldwide to understand and address their technical requirements.
Deploying the company's cutting-edge Beta software and hardware on customers' sites, ensuring a seamless experience prior to market release.
Collaborating directly with development teams, QA engineers, and managers at all levels.
Conducting comprehensive testing, debugging, and documentation of beta deployments in simulated customer environments and during on-site activities.
Providing effective technical support to beta testing customers.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.