דרושים » סיסטם, תשתיות ותקשורת » IT Support Engineer

SciPlay, is a global leader focused in providing an ever-expanding portfolio of robust iGaming and Social Casino solutions to the global gaming industry. To put it simply - we make Mobile and Facebook games that are fun to play, fun to make, and we're growing like crazy! SciPlay's reach is made possible by the expertise of our rock star teams and game makers. Want to be part of a fast-paced company that lands in the Top 1% of Social Casino games? See more details below!

Position Summary

Working within the IT team and closely with other business units you will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

Key Responsibilities:

Provide 1st / 2nd / 3rd level remote or face to face IT support services for the local end-users.

End-User IT Support for workplaces including Windows/Unix/Mac desktops/laptops, printers, IP Phones, smartphones etc.

Installation, routine maintenance and management of end-user computing devices (desktop, laptop, smartphone and tablet devices); this includes imaging and keeping them up-to-date with management tools

Fulfil User Account Management requests

Maintain the proper operation of Training / Meeting rooms

Liaising with System & Network Administrators for the management & maintenance of Sciplay infrastructure including Servers, Network, Storage & Data Center facility.

Maintain the asset database and hardware inventory for office; Manage stock of IT Equipment and maintain Lifecyle Management

Perform the IT Induction to New Hires

Efficient implementation of changes to services, technologies and processes (IT Projects / IT Tasks)

Preparation and maintenance of technical procedural documents and FAQ's for both IT staff and user community

Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management

Experience in supporting Executive Stakeholders

All other duties as assigned.

Check Point Software Technologies is looking for a Linux System Administrator to manage, maintain, and improve our growing IT infrastructure. You will be a part of the IT Infrastructure team responsible for the design, maintenance, and operation of a complex IT environment.

Key Responsibilities
Managing Kubernetes (K8S) environments (Linux and Windows based).
Ensure security and compliance across Kubernetes workloads
Optimize performance and resource utilization of Kubernetes nodes and pods.
Manage Linux-based infrastructure supporting Kubernetes, including networking, storage, and OS-level tuning.
Collaborate with development teams to support CI/CD pipelines and application deployments.
Perform regular system patching and upgrades, ensuring minimal downtime and operational continuity.
Monitor and troubleshoot production K8s environments (using Prometheus, Grafana, and other observability tools).
Document configurations, processes, and troubleshooting steps for operational transparency and efficiency.
Planning and implementation of global corporate IT projects.
Supporting 24x7 business-critical systems.
Collaborating with other IT teams to integrate and optimize infrastructure components.

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

Check Point Software Technologies is looking for a System Administrator that will operate, maintain, and help to improve Check Point growing IT infrastructure.

You will be a part of the IT Infrastructure team responsible for the design, maintenance and operation of a complex IT infrastructure.

Key Responsibilities
Operation and maintenance of Corporate IT Infrastructure
Planning and Implementation of global corporate IT projects.
Be an administrator of a large scale, worldwide production environment.
Developing and deploying customized virtualization, storage and backup solutions.
Optimizing hardware and software to enable VMware integration.
Supporting 24x7 business critical systems which are hosted in several geo locations.

Check Point Software Technologies is looking for a System Administrator that will operate, maintain, and help to improve Check Point growing IT infrastructure.

You will be a part of the IT Infrastructure team responsible for the design, maintenance and operation of a complex IT infrastructure.

Key Responsibilities
Operation and maintenance of Corporate IT Infrastructure
Planning and Implementation of global corporate IT projects.
Be an administrator of a large scale, worldwide production environment.
Developing and deploying customized virtualization, storage and backup solutions.
Optimizing hardware and software to enable VMware integration.
Supporting 24x7 business critical systems which are hosted in several geo locations.

Why Join Us?
Check Point Software Technologies is looking for a Network Engineer.

You will be a part of the IT Infrastructure team responsible for the design, maintenance and operation of a complex IT infrastructure.



Key Responsibilities
Willing to provide 24x7 support to Check Point networks infrastructure.
Network Engineers is responsible for a technical operation and engineering of Check Point networks including implementation (hands-on), monitoring and managing the Local, Wide and Wireless area networks.
Network Engineer responsible to ensure uninterrupted network uptime for users and Data Center infrastructure and application services.
The role can include documenting and managing the installation of a new network environments, and maintaining and upgrading existing systems as necessary.
Network Engineer is responsible to support the complicated LABs and improving the efficiency of network setups.
This is an opportunity to be part of the team that is building a dynamic high-performance networks, and implementation cutting edge technologies.