דרושים » הנדסה » Tier-3 Support Engineer

The WAF Core Engine team is expanding! We're looking for an experienced and independent software engineer to join us. As part of our CloudGuard WAF product, you'll play a key role in designing and developing cutting-edge security solutions to tackle evolving industry challenges. This role requires combining low- and high-level programming, architecting complex systems, and leveraging data analysis to enhance performance and detection capabilities. Its a unique opportunity to drive innovationnot only within our product but across the broader security landscape.

Be part of a new team in a global, stable company while enjoying a dynamic, start-up-like environment.
Shape the future of CloudGuard WAFyour contributions will have a direct impact on both our product and the industry.
Solve diverse, cutting-edge challenges in web protection, AI-powered threat detection, and data-driven security.
Collaborate with passionate experts, expand your skill set, and advance your career in one of the most exciting domains in cybersecurity.
Key Responsibilities
Design, develop, and own end-to-end POCs and core features for the WAF engine in complex environments.
Write high-quality, secure, and efficient code following best practices.
Work closely with cross-functional teams (R&D, Product, QA) to deliver innovative and high-impact solutions.
Utilize data analytics and big data technologies to detect and mitigate security threats.
Provide technical support, troubleshooting, and maintenance for developed functionality.

Ensure employees are provided efficient and timely desktop and local infrastructure support across the organization
Provide professional and efficient IT support to Wix employees across different locations and time zones remotely
Manage, monitor, and respond to requests received through the IT Helpdesk in line with our agreed SLAs
Identify opportunities to reduce service requests through better user training and documentation
Manage equipment inventory from evaluation and purchasing to maintenance and depreciation
Take ownership of the IT procurement process by working closely with suppliers, procurement, and finance teams
Work with auditors to ensure that procurement procedures are being followed
Manage onboarding and offboarding processes for on-site and remote workers
Manage and maintain audio-visual equipment around the offices
Manage endpoint installations, upgrades, and troubleshooting (for MacOS, Windows, and Linux)

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Googles needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions.

The Core team builds the technical foundation behind Googles flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Googles products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.
Responsibilities
Write product or system development code.
Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency).
Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback.
Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.