דרושים מסקיו Maskyoo

We are looking for a Help desk team lead to join us. As part of the role, you will be leading the Help desk team within the R&Ds infrastructure group. As a Help desk team lead you will work closely with the IT and Security managers within the infrastructure group to ensure best available services and Technical Support company wide.

Responsibilities:
Lead, grow, mentor, and manage the team.
Planning and execution according to the company roadmap
Maintain, upgrade, install companys endpoints and provide Technical Support to users throughout the company
Implementing security policies on endpoints and servers by using the most advanced technology and solutions in the market
Install and enforce the company's security policy to all devices and users.
Design and implement automation processes to increase the teams efficiency.
Automate and constantly improve the support process.