דרושים מסקיו Maskyoo

Why Join Us?
Check Point Infinity External Risk Management, otherwise known as Cyberint, continuously reduces external cyber risk by managing and mitigating an array of external cyber security threats with one unified solution.

We are looking for a sharp Technical Support Team Leader to join our R&D Organization and Lead a global team of passionate and talented Tier 1 - Tier 3 Technical Support Engineers.

Key Responsibilities
Supervise, coach, and mentor a team of Tier 1 - Tier 3 Technical Support Engineers
Monitor and evaluate the performance and productivity of the team and provide feedback and guidance
Handle escalated technical issues on complex systems and resolve them in a timely and professional manner
Establish and maintain best practices and procedures for technical support
Take an active role in continuously improving our product by interacting directly with our customers and our Developers & Cyber Teams, to make sure our company meets its ambitious goals.
Work in a fast-paced environment and handle multiple priorities with a sense of urgency.