דרושים » מכירות הייטק » Infinity Customer Success Manager

Join Veriti, Threat Exposure, a Check Point company, and help redefine Threat Exposure Management.
Founded in 2021, Veriti pioneered the Preemptive Exposure Management (PEM) category - automating risk remediation across complex, multi-vendor environments. With continuous assessments and integrations with 70+ security tools, Veriti empowers teams to assess, verify, and safely remediate exposures without disrupting operations.



Veriti, Threat Exposure is in search of a dedicated Customer Success Manager (CSM)!

Were looking for an experienced and passionate Customer Success Manager to ensure Veritis customers achieve maximum value from our solution. You will play a vital role in Onboarding, driving adoption, and nurturing customer relationships. You will be the customer's advocate within Veriti and a strategic partner they trust.

Key Responsibilities
Lead smooth customer onboarding and ongoing relationship management.
Act as the primary customer point of contact, ensuring satisfaction and retention.
Proactively guide customers to realize the full value of Veritis platform.
Troubleshoot product issues, coordinate with technical teams, and ensure timely resolution.
Translate customer needs into product insights for R&D and Product teams.
Develop customer success assets playbooks, FAQs, and troubleshooting guides.
Manage and update CRM or CSM tools to reflect key activities, renewals, and sentiment.
Collaborate cross-functionally with Sales, Product, DevOps, and Marketing.
Contribute to the support playbook, SLAs, and proactive service improvements.

Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a Customer Success Manager to cover our team in EMEA and bolster our Customer Success team.

If you're driven by the challenge of enhancing cybersecurity solutions and fostering client relationships, we invite you to apply now!

Check Point Software Technologies has been honored by Time Magazine as one of the Worlds Best Companies for 2024. We've also earned a spot on the Forbes list of the Worlds Best Places to Work for five consecutive years (2020-2024) and recognized as one of the Worlds Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Key Responsibilities
Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals.
Serve as the primary liaison for ERM's clientele across IL and EMEA, ensuring optimal satisfaction and value realization.
Champion customers' interests within ERM, influencing product direction and enhancements.
Lead customer engagement initiatives, emphasizing the value proposition of ERM's offerings.
Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
Spearhead internal process enhancements tailored to customer requirements
Gather and channel customer feedback, reinforcing their voice within ERM's framework.

We are seeking a Global Customer Success Manager (CSM) to join our newly formed small-focused team. This role is ideal for someone who thrives on data, process optimization, and scalable customer engagement strategies.

As a Global CSM for small accounts, you will play a critical role in delivering value at scale. You will manage a portfolio of small to mid-sized customers, leveraging automation, analytics, and digital touchpoints to drive product adoption, retention, and satisfaction. This is a high-impact, back-office role with global visibility and strategic importance.





Key Responsibilities
Own the end-to-end customer journey for small accounts globally, from onboarding to renewal.
Develop and execute data-driven engagement strategies to improve product adoption and customer health.
Monitor customer usage trends and proactively identify risks and opportunities.
Collaborate with Product, Marketing, and Support teams to deliver personalized yet scalable experiences.
Build and maintain automated success programs (e.g., email cadences, in-app messaging, webinars).
Analyze customer feedback and usage data to inform internal stakeholders and improve offerings.
Maintain accurate records in Salesforce and other CS tools to track engagement and outcomes.
Contribute to the continuous improvement of internal processes and playbooks for the small tier success.

Were looking for a builder a strategic leader who knows how to execute.

In this role, you will lead the development, launch, and global scale-up of Check Points SMB program, built on the Quantum Spark platform. Your focus: create a partner-first motion that drives business at scale through distribution, MSPs, DMRs, and e-commerce channels.

You will define the vision, shape the go-to-market model, and lead day-to-day execution across regions and teams. This is a hands-on leadership role combining strategy, operations, and market impact.

Youll design the program, package the product, empower partners, and unlock growth fast, simple, and repeatable.

Key Responsibilities
Own the global SMB growth strategy across key regions and partner types

Build and scale a partner-led SMB program via distis, MSPs, and e-commerce

Design business-ready bundles with clear pricing, positioning, and ROI impact

Develop localized GTM playbooks and activation plans for distributors and partners

Lead partner recruitment, onboarding, and enablement with FastStart kits and tools

Align cross-functional teams product, sales, ops, marketing for smooth execution

Streamline operational flows: provisioning, licensing, fulfillment, and User Center access

Launch campaigns and promotions to accelerate adoption, usage, and revenue growth Track KPIs, analyze performance, and present actionable insights to senior leadership