דרושים » בוגרי יחידות טכנולוגיות/אקדמיה » Customer Success Engineer

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Customer Engineer, you will partner with technical Sales teams as a subject matter expert in Artificial Intelligence and Machine Learning (AI/ML) to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will partner with internal engineering stakeholders to improve products and build solutions, optimizing for results when in production and identifying innovative ways to multiply the impact of the team as a whole.

You will be a part of a various team of Googlers working in an environment of respect where we promote equal opportunities to succeed.

Google Cloud accelerates every organizations ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Googles cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities
Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
Share in-depth AI/ML expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering directly with product management to prioritize solutions impacting customer adoption to Google Cloud.

Were looking for an experienced and passionate Customer Success Manager to ensure Veritis customers achieve maximum value from our solution. You will play a vital role in Onboarding, driving adoption, and nurturing customer relationships. You will be the customer's advocate within Veriti and a strategic partner they trust.

Key Responsibilities
Lead smooth customer onboarding and ongoing relationship management.
Act as the primary customer point of contact, ensuring satisfaction and retention.
Proactively guide customers to realize the full value of Veritis platform.
Troubleshoot product issues, coordinate with technical teams, and ensure timely resolution.
Translate customer needs into product insights for R&D and Product teams.
Develop customer success assets playbooks, FAQs, and troubleshooting guides.
Manage and update CRM or CSM tools to reflect key activities, renewals, and sentiment.
Collaborate cross-functionally with Sales, Product, DevOps, and Marketing.
Contribute to the support playbook, SLAs, and proactive service improvements.

We are seeking a Global Customer Success Manager (CSM) to join our newly formed small-focused team. This role is ideal for someone who thrives on data, process optimization, and scalable customer engagement strategies.

As a Global CSM for small accounts, you will play a critical role in delivering value at scale. You will manage a portfolio of small to mid-sized customers, leveraging automation, analytics, and digital touchpoints to drive product adoption, retention, and satisfaction. This is a high-impact, back-office role with global visibility and strategic importance.





Key Responsibilities
Own the end-to-end customer journey for small accounts globally, from onboarding to renewal.
Develop and execute data-driven engagement strategies to improve product adoption and customer health.
Monitor customer usage trends and proactively identify risks and opportunities.
Collaborate with Product, Marketing, and Support teams to deliver personalized yet scalable experiences.
Build and maintain automated success programs (e.g., email cadences, in-app messaging, webinars).
Analyze customer feedback and usage data to inform internal stakeholders and improve offerings.
Maintain accurate records in Salesforce and other CS tools to track engagement and outcomes.
Contribute to the continuous improvement of internal processes and playbooks for the small tier success.

We are looking for a talented Full stack Engineer with a strong backend orientation and exceptional skills to join our Harmony SASEs forefront team at Check Point, which building cutting-edge, large-scale solutions that redefine cloud security and network management.

As part of our team, youll work with the latest technologies, solve complex engineering challenges, and play a key role in developing scalable and resilient backend systems. If youre passionate about innovation, cloud security, and high-performance architecture, this is your opportunity to make an impact!

Check Point is a key player in the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.

Key Responsibilities
End-to-end features development including design, testing, deployment and monitoring
Contribute to technological and architectural decisions
Develop testable, reusable, and effective code to create high performance application
Analyze and improve efficiency, scalability, and stability of various components in our system
Collaborate with Designers, Product Managers, QA and Software Engineers to deliver the best product to our customers

We are looking for a Full-Stack Engineer. This role is perfect for a proactive person with outstanding programming skills. The ideal candidate is a team player who has a passion for designing and developing innovative and scalable solutions, from front-end user interfaces to back-end system logic. A person who has a desire to be responsible for the development of entire features, end-to-end, while demonstrating engineering excellence.
Key Responsibilities
End-to-end development of new software features (research, design, development, testing, deployment, monitoring)
Contribute to technological and architectural decisions
Analyze and improve efficiency, scalability, and stability of various components in our system
Collaborate with Designers, Product Managers, and Software Engineers to deliver the best product to our customers

Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Googles needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward.

In this role, you will work with system teams and the CPU Architecture team to develop an understanding of the CPU, System on a Chip (SoC), performance metrics, benchmarks/measuring tools, and available optimization knobs. You will define methods and technologies to model CPU performance at different accuracy levels by supporting architectural explorations and decision making. You will correlate performance projections with measured post-silicon data.

The ML, Systems, & Cloud AI (MSCA) organization at Google designs, implements, and manages the hardware, software, machine learning, and systems infrastructure for all Google services (Search, YouTube, etc.) and Google Cloud. Our end users are Googlers, Cloud customers and the billions of people who use Google services around the world.

We prioritize security, efficiency, and reliability across everything we do - from developing our latest TPUs to running a global network, while driving towards shaping the future of hyperscale computing. Our global impact spans software and hardware, including Google Clouds Vertex AI, the leading AI platform for bringing Gemini models to enterprise customers.

Responsibilities
Write product or system development code.
Design, develop, test, deploy, maintain, and improve Central Processing Unit (CPU) software modeling and other software tools.
Manage project priorities, deadlines, and deliverables.
Collaborate with hardware and software CPU architecture teams, SOC performance modeling team, and other Google Software teams.

As a Senior DevOps Engineer In Threat Cloud, you will be pivotal in designing, implementing, and maintaining our cloud infrastructure. You will join a highly technological team responsible for managing Threat Cloud AI cloud environments, optimizing infrastructure, and ensuring security and cost efficiency. In this role, you will collaborate with key stakeholders across the company, including R&D, Security, and Product teams, to automate processes, streamline operations, and drive impactful changes in our cloud strategy.

Key Responsibilities
Impactful Contribution: Play a major part in shaping the Threat Cloud strategy, focusing on innovation and long-term success.
Lead the team towards technical solutions guided by a strong understanding of the latest and greatest technologies like Kubernetes,, GitOps and Data Lake solutions.
Tackle large-scale production issues and bring out-of-the-box thinking to the table
Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
Evaluate new cloud-native technologies and vendor products to continuously improve our infrastructure

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.



We are looking for a Data Engineer to join our team and help advance our Apps solution. Our product is designed to provide detailed and accurate insights into Apps Analytics, such as traffic estimation, revenue analysis, and app characterization. The role involves constructing and maintaining scalable data pipelines, developing and integrating machine learning models, and ensuring data integrity and efficiency. You will work closely with a diverse team of scientists, engineers, analysts, and collaborate with business and product stakeholders.



Key Responsibilities:

Develop and implement complex, innovative big data ML algorithms for new features, working in collaboration with data scientists and analysts.
Optimize and maintain end-to-end data pipelines using big data technologies to ensure efficiency and performance.
Monitor data pipelines to ensure data integrity and promptly troubleshoot any issues that arise.

At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online.

Our unique data and solutions empower over 4,300 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.

In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.



We are seeking a skilled Data/ Backend Engineer to design and implement complex, high-scale systems that retrieve, process, and analyze data from the digital world. This role involves developing and maintaining backend infrastructure, creating robust data pipelines, and ensuring the seamless operation of data-driven products and services.



Key Responsibilities:

- Design and build high-scale systems and services to support data infrastructure and production systems.

- Develop and maintain data processing pipelines using technologies such as PySpark, Hadoop, and Databricks.

- Implement dockerized high-performance microservices and manage their deployment.

- Monitor and debug backend systems and data pipelines to identify and resolve bottlenecks and failures.

- Work collaboratively with data scientists, analysts, and other engineers to develop and maintain data-driven solutions.

- Ensure data is ingested correctly from various sources and is processed efficiently.

Were looking for a DevOps Engineer to join our dynamic and growing team. This is your chance to work alongside top engineers, gain hands-on experience with production environments, and help scale secure, high-performance services used by customers around the globe. Youll be part of a fast-paced, startup-like environment with the backing and stability of a global cybersecurity leader.

Key Responsibilities
Support the deployment and maintenance of scalable, multi-tenant environments across cloud platforms
Assist in automating infrastructure using Infrastructure-as-Code tools and CI/CD pipelines
Monitor and improve the reliability, performance, and security of our platform services
Collaborate with development, product, and operations teams to deliver new features and improvements
Troubleshoot infrastructure and application issues in development and production environments