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We are looking for a passionate and experienced Help Desk Team Lead to join our global IT team! If you have a strong background in end-user support, leadership skills, and a drive to improve service delivery and efficiency, wed love to hear from you.

In this position, you will lead a regional Tier 1 support team, drive KPIs, optimize daily operations, and implement service improvements while maintaining a hands-on approach.

Key Responsibilities
Manage 610 Tier 1 Help Desk agents supporting IL, EMEA, and APAC regions
Be onsite at least 4 days a week
Own the Help Desk KPIs (e.g., resolution time, response time, reopen rates)
Ensure high-quality support via phone, portal, chat, and walk-in
Monitor ticketing queues and drive performance against SLA
Work closely with HR, IT Ops, and Security on user lifecycle processes
Oversee knowledge base creation, documentation, and training
Support both Windows and Mac OS environments
Drive onboarding and offboarding operational excellence
Conduct regular 1:1s, feedback sessions, and cross-training within the team
Participate in planning and implementing automation and AI solutions for Tier 1
Provide hands-on support when needed, especially in peak or crisis situations

We are seeking a Senior Full Stack Engineer with strong experience designing and building scalable microservices and server-side applications. This role requires deep expertise in Java, React, and AWS, as well as solid understanding of modern architectural patterns.

Youll play a key role in developing our next-generation, multi-tenant system building cloud-native services from the ground up while supporting and improving our existing product. Youll also contribute to architectural direction and mentor other engineers on the team.

Key Responsibilities
End-to-end development of software components/services (research, design, development, testing, rollout, monitoring).
Contribute to technological and architectural decisions.
Mentor other engineers in the team (via code reviews, dedicated sessions, pair programming, etc.).
Analyze and improve efficiency, scalability, and stability of various components in our system.
Collaborate with Designers, Product Managers, and Software Engineers to deliver the best product to our customers.

We are looking for a Team leader for our File Secuirty Core team to join our threat detection engines group.

You will develop Check Points industry-leading sandbox solution in charge of the prevention of zero-days malware reaching the market.

You will work in multiple environments, large-scale cloud (AWS) microservices and on-prem solutions, a multiple development languages, and research the latest malware that exist in the wild.

We operate as an independent developing unit that enjoys flexibility, the option to make a big impact, and meaningful challenging work along with access to Check Points malware research resources.

Key Responsibilities
Lead a team of developers that are both experts in development and Malware research.
Research malware behaviour and evasion techniques across all stages of the malware kill change from exploitation and infection to impact.
Hands-on development in C++/Python on multiple environments.
Design and develop mechanisms to detect suspicious and malicious activity on OS internals.
Collaborate cross-functionally with data scientists, project managers, and researchers.
Get experience with developing in a cloud-based and on-prem infrastructure.
Work alongside other engineers on the team to elevate technology and consistently apply best practices.

We are looking for a talented Senior Backend Developer to join our Infrastructure Team, supporting the server-side foundation of our mobile security product. Our team builds and maintains the core microservices and backend infrastructure that power protection, monitoring, and real-time decision-making for millions of mobile devices worldwide.

You will work in a hybrid environment, collaborating closely with highly skilled engineers within an agile, sprint-based process. This role is central to ensuring the performance, reliability, and scalability of our backend ecosystem, enabling seamless integration with mobile clients and supporting global, multi-region deployments.

Key Responsibilities
Design, develop, and maintain high-quality backend microservices and internal infrastructure components for our large-scale platform.
Own features end-to-end in an agile CI/CD environmentarchitecture, implementation, testing, deployment, and ongoing improvement.
Ensure the scalability, reliability, and resilience of infrastructure services supporting a rapidly growing global user base.
Work extensively with distributed systems, including technologies such as PostgreSQL, Redis, RabbitMQ, and Elasticsearch, optimizing performance and resource usage.
Implement and uphold observability best practices (metrics, logs, tracing) using tools like Prometheus and Grafana to maintain system health and diagnose issues quickly.
Collaborate closely with product managers, client-side developers, and DevOps teams to deliver robust, secure, and efficient infrastructure capabilities.
Drive continuous improvement by evaluating and adopting new tools, frameworks, and architectural patterns that contribute to operational excellence.
Mentor and guide other engineers, contributing to a culture of technical leadership, ownership, and knowledge sharing.

We're in search of an Senior Platform/Infrastructure Engineer to join our team. You'll play a key role in deploying, maintaining, enhancing, and scaling up our high-scale, mission-critical data center production environment, which is essential to our SASE solution. Your responsibilities will include investigating complex production issues across network, OS, Virtualization, Cloud interconnectivity, and hardware components. You'll also focus on improving system resiliency and monitoring tools, as well as automating methods and procedures to streamline operations and boost stability. If you're a skilled Network/DevOps/Data Center/System engineer with experience in large-scale infrastructure environments, and you're looking to advance your career by joining one of the industry leaders in the evolving cybersecurity field, we'd love to have you on our team.

This job is located in Tel Aviv (hybrid).

Key Responsibilities
Plan, deploy, maintain, and optimize the organization's data center infrastructure, including routers, switches, firewall, servers and SAN/NAS units.
Create and maintain Infrastructure as Code (IaC) that deploys, scales, configures, and updates Data Center equipment, encompassing servers, storage, switches, and firewalls.
Monitor network and system performance, detect bottlenecks or connectivity issues, and implement necessary solutions.
Debug issues both in production and in labs. Create, test and validate solutions.
Foster collaboration with cross-functional teams to guarantee network security, uphold data integrity, and adhere to industry best practices and regulatory standards.
Participate in On-Call.