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We are looking for a new Tier 3 Team Leader talent to join our team!

Key Responsibilities
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.

As a Senior DevOps Engineer In Threat Cloud, you will be pivotal in designing, implementing, and maintaining our cloud infrastructure. You will join a highly technological team responsible for managing Threat Cloud AI cloud environments, optimizing infrastructure, and ensuring security and cost efficiency. In this role, you will collaborate with key stakeholders across the company, including R&D, Security, and Product teams, to automate processes, streamline operations, and drive impactful changes in our cloud strategy.

Key Responsibilities
Impactful Contribution: Play a major part in shaping the Threat Cloud strategy, focusing on innovation and long-term success.
Lead the team towards technical solutions guided by a strong understanding of the latest and greatest technologies like Kubernetes,, GitOps and Data Lake solutions.
Tackle large-scale production issues and bring out-of-the-box thinking to the table
Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
Evaluate new cloud-native technologies and vendor products to continuously improve our infrastructure

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

We are in a period of hyper-growth - both in terms of customer adoption and engineering scale. This brings exciting challenges in performance, scalability, cost-efficiency, and reliability. Youll play a key role in shaping how our data infrastructure supports this scale and future-proofs our platform.

Key Responsibilities
Own and operate production and pre-production databases, including:
MongoDB (Atlas)
Redis (AWS ElastiCache Valkey)
RabbitMQ (EC2-based cluster)
Additional databases as our platform evolves
Work closely with developers to optimize data models, indexes, and queries across the SDLC (design, QA, staging, production).
Partner with SREs to ensure high availability (99.99% uptime), disaster recovery, monitoring, and performance tuning.
Plan and execute schema changes, index strategies, and database version upgrades with zero or minimal downtime.
Set up and enforce backup, restore, and retention policies aligned with compliance and availability needs.

We're in search of an Senior Platform/Infrastructure Engineer to join our team. You'll play a key role in deploying, maintaining, enhancing, and scaling up our high-scale, mission-critical data center production environment, which is essential to our SASE solution. Your responsibilities will include investigating complex production issues across network, OS, Virtualization, Cloud interconnectivity, and hardware components. You'll also focus on improving system resiliency and monitoring tools, as well as automating methods and procedures to streamline operations and boost stability. If you're a skilled Network/DevOps/Data Center/System engineer with experience in large-scale infrastructure environments, and you're looking to advance your career by joining one of the industry leaders in the evolving cybersecurity field, we'd love to have you on our team.

This job is located in Tel Aviv (hybrid).

About Us

Check Point is a key player the network security field, striving to provide the leading SASE platform in the market. Our innovative approach, merging cloud and on-device protection, redefines how businesses connect in the era of cloud and remote work.

Key Responsibilities
Plan, deploy, maintian, and optimize the organization's data center infrastructure, including routers, swtiches, firewall, servers and SAN/NAS units.
Create and maintain Infrastructure as Code (IaC) that deploys, scales, configures, and updates Data Center equipment, encompassing servers, storage, switches, and firewalls.
Monitor network and system performance, detect bottlenecks or connectivity issues, and implement necessary solutions.
Debug issues both in production and in labs. Create, test and validate solutions.
Foster collaboration with cross-functional teams to guarantee network security, uphold data integrity, and adhere to industry best practices and regulatory standards.
Participate in On-Call.

As a DevOps Engineer, you'll design, build and maintain our database infrastructure, ensuring high availability, scalability, performance, backup and security compliance. You'll also collaborate with cross-functional teams to advance our products and offerings. In your day-to-day, you will:

Design and implement infrastructure for our DB services and configuration management solutions

Quickly troubleshoot, identify and resolve infrastructure issues

Take responsibility for the managed infrastructures security and collaborate with security teams to ensure the database platform compliance

Automate solutions for recurring tasks and issues

Collaborate with DBAs, developers, infrastructure and production teams to advance our products and offerings

Provide support on the managed platforms and systems during office hours and in out-of-hours on-call rotation

As an IT Support Engineer, youll play a pivotal role in ensuring smooth technical operations and efficient support for Wix employees across the globe. Youll work in a dynamic, multi-OS environment, managing IT systems, providing excellent support, and contributing to innovative IT projects. In your day-to-day, you will:

Ensure employees are provided efficient and timely desktop and local infrastructure support across the organization

Provide professional and efficient IT support to Wix employees across different locations and time zones remotely

Manage, monitor, and respond to requests received through the IT Helpdesk in line with our agreed SLAs

Manage the companys IT environment, including infrastructure, computers, end-users, and permission management

Take part in projects that include testing and implementing new technologies, improving processes for smart/automated ones, and enhancing service with smart AI tools

Manage onboarding and offboarding processes for on-site and remote workers