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Key Responsibilities
Provide Technical Support via chat, phone and email to customers and partners
Provide assistance with configuration, troubleshooting and best practices to customers and partners
Managing support service requests to ensure issues are recorded, tracked, resolved, and follow up are done in a timely manner.
Provide fault isolation and root cause analysis for technical issues

Check Point Infinity External Risk Management, otherwise known as Cyberint, continuously reduces external cyber risk by managing and mitigating an array of external cyber security threats with one unified solution.


At Cyberint, we protect organizations from digital threats by delivering leading Attack Surface Management (ASM) and Threat Intelligence (TI) solutions. As part of our mission, we are committed to ensuring our SaaS platform operates with the highest reliability, scalability, and efficiency.

We are seeking a results-driven DevOps Team Lead to head the DevOps and Infrastructure team within our R&D organization. This role requires strategic vision, technical expertise, and a proactive approach to drive operational excellence, empower teams with robust tools and automation, and ensure high system reliability and scalability.

As the DevOps Team Lead, you will be instrumental in delivering critical KPIs, including system uptime, automation, incident management, and collaboration with development and QA teams to enable self-sufficiency. Additionally, you will serve as the leader for strategic projects, identifying opportunities to improve infrastructure and operational processes, setting long-term goals, and executing initiatives that align with Cyberints business objectives and growth.

Key Responsibilities
Strategic Leadership

Identify and lead strategic projects to enhance Cyberints platform scalability, reliability, and operational efficiency.
Develop and execute a roadmap for critical infrastructure and DevOps initiatives that drive business success.
Collaborate with senior stakeholders to align projects with organizational priorities and deliver measurable outcomes.
System Reliability & Uptime

Lead initiatives to ensure system reliability, minimize disruptions, and maintain high availability for Cyberints SaaS platform.
Establish and manage proactive monitoring, alerting, and preventive maintenance strategies.
Drive incident prevention efforts, ensuring robust failover and disaster recovery mechanisms.
Develop and maintain playbooks to enable rapid diagnosis and resolution of issues.
Automation, Infrastructure as Code (IaC), & Self-Service Enablement

Champion the adoption of automation and IaC to streamline infrastructure management and deployments.
Build and enhance self-service tools and frameworks, empowering R&D teams to operate independently with minimal reliance on DevOps.
Continuously improve CI/CD pipelines to optimize deployment speed and reliability.
Collaboration & Support for Self-Sufficiency

Collaborate closely with development, QA, and support teams to deliver tools and frameworks that promote team autonomy and efficiency.
Advocate for cross-functional engagement to align operational processes with R&D objectives.
Provide training and mentorship to teams on using DevOps tools effectively.
Accountability, Ownership, & Scalability

Take ownership of all systems and infrastructure, ensuring solutions are scalable, resilient, and aligned with Cyberints growth objectives.
Establish clear accountability frameworks for maintaining infrastructure and delivering on key projects.
Design and execute a roadmap to support self-service-oriented and scalable solutions.

As the worlds leading vendor of Cyber Security, facing the most sophisticated threats and attacks, weve assembled a global team of the most driven, creative, and innovative people. At Check Point, our employees are redefining the security landscape by meeting our customers real-time needs and providing our cutting-edge technologies and services to an ever-growing customer base.

Check Point Software Technologies has been honored by Time Magazine as one of the Worlds Best Companies for 2024. We've also earned a spot on the Forbes list of the Worlds Best Places to Work for five consecutive years (2020-2024) and recognized as one of the Worlds Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Check Point Harmony Email Security and Collaboration (Previously AVANAN) is a unique email solution that fully secures cloud email and cloud platforms using AI.

Check Point is seeking a promising and talented DevOps Cloud Engineer to join our DevOps group. If you thrive in a fast-paced, dynamic environment, can handle multiple requests simultaneously, and enjoy working independently as part of a cutting-edge DevOps team, this is your opportunity to help make the world a safer place!

Key Responsibilities
Act as a DevOps Engineer within a highly skilled team, responsible for large-scale operations from development to production.
Design, develop, and maintain Avanans CI/CD solutions, including operating systems, containers, cloud orchestration, and full end-to-end automation.
Implement tools and procedures for monitoring, deployment, and alerting across our SaaS multi-tenant product family.
Participate in the large-scale migration of a highly complex system into a secured, regulation-compliant environment.
Continuously improve our cloud infrastructure to ensure fault tolerance, scalability, and security.
Plan capacity, stabilize, and enhance the performance of application infrastructure with cost efficiency and scaling in mind.
Design and shape our monitoring and logging solutions.
Execute all tasks with top-notch cloud infrastructure security as a guiding principle.