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At Similarweb, we are revolutionizing the way businesses interact with the digital world by revealing to them everything that happens online. Our unique data and solutions empower over 5,000 customers globally, including industry giants like Google, eBay, and Adidas, to make game-changing decisions that drive their digital strategies.


In 2021, we went public on the New York Stock Exchange, and we continue to reach new heights! Come work alongside Similarwebbers across the globe who are bright, curious, practical and good people.

We are seeking a highly motivated and experienced IT Operations Team Leader to manage and oversee all internal IT support operations across our global organization. This pivotal role requires someone with strong leadership capabilities, technical expertise, and a passion for driving operational excellence in a fast-paced, cloud-native software environment.

You will lead a distributed team of IT Support Engineers across the US, EMEA, and APAC regions, ensuring the smooth and secure functioning of our internal IT systems and user support services. You will be responsible for critical platforms and processes that enable our employees to work efficiently and securely.


Key Responsibilities

Lead and mentor a global team of IT Support Engineers across multiple time zones.
Manage daily operations, workload allocation, ticket prioritization, and team performance.
Define and enforce SLAs and KPIs for support services.
Oversee the administration and optimization of key platforms including: Google Workspace, Okta (SSO and identity lifecycle management), Office 365, Mobile Device Management platforms
Ensure all endpoints (Mac and Windows) are properly managed, secured, and compliant with policies.
Supervise the provisioning and deprovisioning of hardware and software for new hires, transfers, and terminations.
Own and continuously improve onboarding and offboarding workflows, ensuring seamless and secure transitions.
Partner with Employee Services and Security teams on cross-functional initiatives, including access reviews, compliance audits, and automation.
Identify opportunities for automation and efficiency gains in IT support operations.
Drive global standardization of IT tools, processes, and documentation.
Lead or participate in cross-functional projects related to internal systems, collaboration tools, and infrastructure.

As a Senior Cloud Back-End Developer, you will be responsible for developing and maintaining exciting security products utilizing advanced models for Avanans customers. Our production environment is a fast-paced, agile development cloud environment - handling tens of millions of transactions daily

You will develop software serving large scale production real-time environment. handling large quantities of data, using multi-threaded methods and design patterns. The domain you will tackle will involve cutting edge cybersecurity cloud solutions, like phishing, impersonation, anomaly detection, and more. The product involves significant use of modern AI technologies. All implemented with the latest AWS tools and managed services such as Aurora RDS, Athena, Kinesis, Kafka, SQS, Elastic Search, ElasticCache, and many more. You will design and develop high impact real-time components for online analysis, and take ownership of the end-to-end solution.

Develop production-grade, large-scale cloud -based security products.
Design and develop data-driven applications in an agile development environment.
Design and develop AI back-end solutions and APIs.
Interact with data scientists, R&D, QA and Test Automation.

We looking for a hands-on Team Lead to head our talented Architects Team.

This role is perfect for a seasoned software architect with a strong development background, proven leadership capabilities, and deep expertise in system design, networking, and cloud architecture.

As the Architects Team Lead, youll manage and mentor a highly skilled team, set the architectural vision, and drive the design of our next-gen Firewall-as-a-Service and Zero Trust solutions. You'll collaborate closely with engineering leadership, product, and other tech leads to ensure scalable, secure, and high-performance systems.
Key Responsibilities
Lead and mentor a team of software architects.
Own the architectural roadmap and ensure alignment with business and R&D strategy.
Guide hands-on design, POCs, and critical architecture decisions.
Partner with R&D leadership on planning, innovation, and execution.
Promote engineering excellence, security, and scalability best practices.
Collaborate with cross-functional groups to ensure architectural consistency across the org.

We are looking for a creative and passionate Customer Success Engineer to join the Web & Cloud management group, and be the star of our journey of growth and delighted customers of Smart-1-Cloud (our new Cloud product)

The Customer Success Engineer will own the Customer related technical activities and communications, while being practically part of the Smart-1-Cloud product development team.

Smart-1-Cloud is a new cloud product at the inception phase, in the future the responsibility may expand to additional products in the Security Management area.

Key Responsibilities
As part of the team you will master and perform all the technical actions needed for this SaaS product to serve the customers properly.
Be a focal point for escalation from Customer Support (TAC) & Customer Focus Group (CFG) and periodically transfer knowledge and training.
Proactively approach customers on relevant occasions and maintain a rich dialogue with the customers, understanding and improving their experience.
Monitor & analyze the Customer journey in various scenarios: On-boarding, Support, Renewal.
Provide technical and product assistance during the onboarding process for key customers

We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.