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Cisco is looking for a Senior Frontend Software Engineer to shape the user experience of Cisco Cloud Control.

Meet the Team
The Cisco AI Software & Platform Group incubates and delivers Generative AI based solutions to reinvent Cisco's existing Products and how customers interact with them. Our Group is also introducing new offerings that help customers roll out Generative AI at scale while doing so responsibly. Ultimately we are doing so through internal platforms that unlock the benefits of this technology for Cisco teams and partners across our Security, Enterprise Networking, Collaboration and Splunk portfolios.

Your Impact

Youll design and implement cutting-edge AI-native features, ensuring our platforms UI is modern, scalable, and delightful for global enterprise customers.

Own the design and implementation of functional and non-functional UI features.
Mentor and coach junior frontend developers.
Build advanced product integrations and cross-product AI-driven interfaces.
Work primarily with React/Angular, while collaborating closely with backend and infra teams.
Contribute to UI Ops and CI/CD optimization for frontend delivery.

Cyberint, a market leader in External Risk Management, helping organizations to accelerate the detection, response and remediation of their external threats, was recently acquired by Check Point and is looking for a Customer Success Manager to cover our team in EMEA and bolster our Customer Success team.

If you're driven by the challenge of enhancing cybersecurity solutions and fostering client relationships, we invite you to apply now!

Check Point Software Technologies has been honored by Time Magazine as one of the Worlds Best Companies for 2024. We've also earned a spot on the Forbes list of the Worlds Best Places to Work for five consecutive years (2020-2024) and recognized as one of the Worlds Top Female-Friendly Companies. If you're passionate about making the world a safer place and want to be part of an award-winning company culture, we invite you to join us.

Key Responsibilities
Oversee the entire customer lifecycle, encompassing onboarding, education, product adoption, expansion, and renewals.
Serve as the primary liaison for ERM's clientele across IL and EMEA, ensuring optimal satisfaction and value realization.
Champion customers' interests within ERM, influencing product direction and enhancements.
Lead customer engagement initiatives, emphasizing the value proposition of ERM's offerings.
Cultivate enduring relationships with customers, from initial onboarding through their journey, fostering business growth.
Spearhead internal process enhancements tailored to customer requirements
Gather and channel customer feedback, reinforcing their voice within ERM's framework.

We are looking for a new Tier 3 Team Leader talent to join our team!

Key Responsibilities
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.