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We are seeking a seasoned R&D Group Manager to lead a group of talented engineers in designing and building scalable data pipelines and cloud-native applications. This role is perfect for an experienced and proactive person with outstanding leadership skills. The ideal candidate is a team player who has a passion for data processing and applications at a large scale. This is an amazing opportunity to join a growing product in an enterprise company with ample opportunities for professional growth.

This job is located in Tel Aviv (hybrid).

Key Responsibilities
Lead and mentor multiple engineering teams focused on data infrastructure, backend services, and cloud-native applications
Architect and oversee the development of robust, scalable data pipelines and real-time data processing systems
Drive the design and implementation of microservices and serverless applications using AWS (e.g., Lambda, ECS, S3, MongoDB) and Azure (ADX)
Collaborate with product managers, data scientists, and other stakeholders to translate business requirements into technical solutions
Ensure high standards of software quality through code reviews, testing, and automation
Foster a culture of innovation, ownership, and continuous improvement within the group
Manage hiring, performance reviews, and career development for team members

We are looking for a creative and passionate Customer Success Engineer to join the Web & Cloud management group, and be the star of our journey of growth and delighted customers of Smart-1-Cloud (our new Cloud product)

The Customer Success Engineer will own the Customer related technical activities and communications, while being practically part of the Smart-1-Cloud product development team.

Smart-1-Cloud is a new cloud product at the inception phase, in the future the responsibility may expand to additional products in the Security Management area.

Key Responsibilities
As part of the team you will master and perform all the technical actions needed for this SaaS product to serve the customers properly.
Be a focal point for escalation from Customer Support (TAC) & Customer Focus Group (CFG) and periodically transfer knowledge and training.
Proactively approach customers on relevant occasions and maintain a rich dialogue with the customers, understanding and improving their experience.
Monitor & analyze the Customer journey in various scenarios: On-boarding, Support, Renewal.
Provide technical and product assistance during the onboarding process for key customers