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We are looking for a Tier 3 Support Engineer to join our global Harmony SASE support team at Check Point.

If you have a passion for problem-solving, technical excellence, and ownership of complex technical issues, we want to hear from you! This role requires a proactive and customer-focused approach, ensuring continuous improvement and high-quality technical support.

Key Responsibilities
Take full ownership of technical issues for Harmony SASE customers, including troubleshooting, root cause analysis, resolution, and communication.
Lead internal escalations, working closely with Customer Success, Sales, and R&D teams.
Debug software-related issues, including analyzing logs, troubleshooting deployments, and working with R&D to resolve complex technical problems.
Utilize scripting (Python/Bash) to automate troubleshooting, log analysis, and improve operational efficiency.
Work with Linux, networking, VPNs, and cloud environments to support customers effectively.
Create internal knowledge base (KB) articles to enhance troubleshooting efficiency and knowledge sharing.
Provide product feedback and technical insights to internal teams.
Mentor and support junior engineers, fostering their technical growth and enhancing team collaboration.
Manage support-related projects, including training programs and release readiness initiatives.

Check Point is looking for a promising and brilliant Cloud Back End Developer to join Avanan.

Avanan was acquired by Check Point and it is now Check Points Email Security and collaboration solution.

This is a unique opportunity to work on a large-scale cloud-native system (one of the 10 largest in Israel!) using cutting-edge technology in an agile environment!

Key Responsibilities
As a Cloud Back-End Developer, you will be responsible for developing and maintaining exciting security products for Avanans customers. Our production environment is a fast-paced, agile development cloud environment - handling tens of millions of transactions daily

You will develop software serving large scale production real-time multi-tenant environment, handling large quantities of data, using microservices architecture and design patterns.

The domain you will tackle will involve cutting edge cybersecurity cloud solutions, like phishing, impersonation, anomaly detection, and more. All are implemented with the latest AWS tools and managed services such as Elastic Container Services, Kinesis, DynamoDB, SQS, Opensearch, ElasticCache, Iceberg, and many more. You will design and develop high impact real-time components and take ownership of the end-to-end solution.

Develop production-grade, large-scale cloud-based security products.
Design and develop data-driven applications in an agile development environment.
Collaborate cross-functionally with product managers, QA, automation, data engineers, and other engineers to achieve elegant solutions.
Work alongside other engineers on the team to elevate technology and consistently apply best practices.