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ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the worlds leading chipmakers - to reduce the size and increase the functionality of their microchips, which in turn leads to smaller, more powerful consumer electronics. Our headquarters are in Veldhoven, the Netherlands, and we have multiple office locations around the world.
For our Customer Support (CS) operationswe are looking for a Customer Service Engineer, based in our Qiryat Gat office in Israel.

The Customer Support Organization is responsible for the installation, qualification, repair, maintenance and continuous improvement of the ASML systems at customer sites. If you enjoy working closely with customers providing on-site technical expertise in the field then youll find a challenging opportunity at ASML Israel.
NOTE: please only apply with your English resume to be considered for this position.

Role and responsibilities
As a Customer Support Engineer, you are the first line of support for our customers.
Your main tasks as a Customer Support Engineer at ASML Israel are:
Perform installations, troubleshoot, repair, retrofit, upgrade and (preventive) maintain ASML equipment installed at customer sites;
Proactively participate in the ASML Israel Continuous Improvement Program, identifying and delivering on improvement projects/initiatives that support our local Maintenance program and demonstrate our value add to our customer.
The CSE will interface with the customers, peers, local technical support and staff management to assure timely and accurate support;
Assists customers in the receipt, installation and testing of company equipment;
Ensures that parts are available and as specified for service requirements;
Take ownership for maintaining and optimizing the equipment on a daily basis to enhance functionality and proactively prevent problems.
Proactively participate in the ASML Israel Continuous Improvement Program, identifying and delivering on improvement projects/initiatives that support our local Maintenance program and demonstrate our value add to our customer