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Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview
Manage a global group of AI scientists teams dedicated to developing and deploying AI solutions that help ensure Trust and Safety across Intuit products and services. Drive research, development, and implementation of advanced AI along with ML technologies, while fostering a collaborative and innovative environment.


Responsibilities

Lead global AI Science teams, specializing in Fraud and Content Moderation.
Recruit and mentor top AI Scientists in Israel and US.
Apply AI/ML to address Fraud and content issues, driving innovation and growth.
Deliver impact through data-driven insights and advanced analytics.
Provide technical and strategic leadership in AI science.
Inspire AI innovations to enhance platform safety and fraud detection.
Guide business stakeholders to interpret and utilize AI-first solutions and research findings.

We are in a period of hyper-growth - both in terms of customer adoption and engineering scale. This brings exciting challenges in performance, scalability, cost-efficiency, and reliability. Youll play a key role in shaping how our data infrastructure supports this scale and future-proofs our platform.

Key Responsibilities
Own and operate production and pre-production databases, including:
MongoDB (Atlas)
Redis (AWS ElastiCache Valkey)
RabbitMQ (EC2-based cluster)
Additional databases as our platform evolves
Work closely with developers to optimize data models, indexes, and queries across the SDLC (design, QA, staging, production).
Partner with SREs to ensure high availability (99.99% uptime), disaster recovery, monitoring, and performance tuning.
Plan and execute schema changes, index strategies, and database version upgrades with zero or minimal downtime.
Set up and enforce backup, restore, and retention policies aligned with compliance and availability needs.

The Content Safety Team, which is responsible for ensuring a safe environment for Intuit customers, is seeking a Senior AI Scientist. The team develops content moderation solutions for user-generated and AI-generated content across all Intuit products and utilizes advanced GenAI tools to build capabilities such as automatic labeling.

We encourage you to apply if you

Are passionate about using advanced ML techniques and evolving technology to create a safe environment for customers
Love working as part of a team of experienced AI scientists that love research and innovation just as much as they love getting models to production and making an impact
Are interested in partnering with analysts and researchers to implement your ideas into mitigation policies that keep the bad actors away
Take pride in having end to end ownership of your models - from conception, throughout research and development to production and monitoring
Responsibilities

Develop and refine content moderation models to filter and tackle abusive content across various products, content types and modalities.
Work extensively with NLP algorithms, focusing on fine-tuning transformers and large language models (LLMs) to enhance accuracy and efficiency.
Explore and integrate advanced technologies such as Retriever-Augmented Generation (RAG) and Agentic AI to assist in the automatic labeling and classification of data.
Collaborate with a multi-disciplinary team including machine learning engineers, AI scientists, and policy experts to ensure models align with ethical standards and company policies.
Stay updated with the latest research in AI and machine learning to incorporate cutting-edge techniques into content moderation strategies.
Prepare and maintain documentation on model development, configurations, and performance metrics for both technical and non-technical audiences.
Mentor and guide junior AI scientists, fostering a collaborative and productive team environment.

Lead the Growth Data Analytics team, a group turning complex data into decisions that move the business forward. The Team Lead will be responsible for creating strong priorities, setting a high bar for analytical quality, and supporting decision-ready outputs fast.

Lead a team of data and business analysts to deliver clear, actionable insights with measurable business outcomes

Define the acquisition and growth metrics framework and maintain a single source of truth in dashboards and models

Plan and prioritize the teams pipeline against business goals; solve pain points and keep momentum in a fast-paced environment

Partner with marketing, product, and data engineering to define, measure, and optimize core business models and user journeys

Establish pragmatic practices for quality and scale, including reviews, QA, documentation, and lightweight standards that speed up decisions

Recruit, onboard, and help analysts succeed while fostering a culture of sharp thinking, crisp communication, and ownership