לוח משרות דרושים מוצר עבודה היברידית

We are looking for our next Infinity Customer Success Manager to own the execution and fulfillment of our Infinity ELA agreements.

In this key role, youll guide our Infinity customers and their respective account teams through a smooth onboarding process while helping them get the most value from every aspect of their agreement. As an Infinity CSM, you will be proactively monitoring, influencing, contributing to sales, and addressing issues to ensure long term customer satisfaction and retention.

Check Points mission is to provide industry-leading security solutions that redefine the security landscape. We achieve our mission by constantly developing innovative and cutting-edge technology solutions focused on real customer needs, while challenging ourselves to grow and excel.

Key Responsibilities
Accelerate the customers value realization of Check Points products & services
Detailed understanding of the different contracts to ensure agreement fulfillment and optimal consumption of their Infinity allowances
Regular and proactive engagement with the respective Sales teams
Quarterly Infinity review calls with the customers
Liaise with internal stakeholders to uphold all agreement commitments and meet the customers expectations
Assist and track customers with their ongoing adoption (deployment and usage) of Check Points products and services
Proactive reporting to customers, partners and Check Point resources on project status
Order processing through our backend team
Ensuring that all annual licenses and services are renewed on time
Regular and proactive monitoring of the accounts health and offering course of action as needed

We are seeking an experienced and passionate Product Manager to join our SASE product family team.

As a Product Manager, you will play a key role in driving the strategy, development, and successful delivery of Check Points future flagship cybersecurity solution.
You will work closely with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure the product's continuous innovation and market success.

Key Responsibilities
Develop and own the product strategy, vision, and roadmap for the Digital Experience Monitoring (DEM) solution.
Drive product development from concept to launch.
Conduct market research, competitor analysis, and customer feedback analysis.
Define and prioritize product features with engineering teams.
Ensure intuitive and user-friendly product design with the UX/UI team.
Develop and execute go-to-market strategies with the marketing team.
Monitor product performance and customer feedback post-launch.
Engage with customers, sales teams, and customer support.
Monitor industry trends and technological advancements.