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As an IT Program Manager for Wix's Customer Care, youll oversee the technical aspects of systems and flow optimization, ensuring that IT systems and infrastructure support efficient Customer Care operations. Youll leverage your technical expertise and understanding of Customer Care processes to lead our team in troubleshooting and innovation. In your day-to-day, you will:

Conduct in-depth root cause analysis of recurring technical issues, propose long-term solutions to prevent future issues
Conduct market research to find the best tools, systems, and technical solutions for IT Customer Care needs
Oversee network infrastructure, including setup, configuration, and troubleshooting of LAN/WAN, VPNs, firewalls, and routers
Design and implement integrations between various systems to improve workflow efficiency and data consistency across platforms
Provide Level 2/3 technical support, respond to and resolve escalated IT tickets and troubleshoot user issues
Use APIs, middleware, or scripting to link different applications (e.g., Google Workspace, Jira, CRM systems) and ensure data flow between them
Advocate for the Customer Care experience, educating internal stakeholders on technical requirements and limitations

Configure, customize, and maintain Microsoft Dynamics 365 applications

Provide technical support and troubleshoot issues for Dynamics users

Collaborate with stakeholders to gather requirements and implement solutions

Ensure system security, compliance, and adherence to best practices

Perform regular updates, patches, and optimize system performance

Lead end-to-end project management, including planning, budgeting, and team coordination

As a DevOps Engineer at Wix's Media Platform group, you'll manage and monitor our cloud-based environments, handling data for over 220 million users and 500 million web-sites. Your main objectives will be automating operations, maintaining production systems, managing scalable web applications, and implementing stringent security measures. In your day-to-day you will:

Build multi data-center architecture with hundreds of servers

Quickly identify and resolve infrastructural bugs

Get a chance to work with virtually all aspects of our rapidly-developing infrastructure

Drive the success of our systems advancements, cooperating with the development, support and QA teams

Leverage technologies like Kubernetes, GKE, Python or Golang, Linux, shell scripting, Github Actions, ArgoCD and Terraform to achieve goals

As part of the Perimeter team, you'll manage all incoming and outgoing traffic within Wix's infrastructure, ensuring security and efficiency.

In your day-to-day; you will:

Quickly identify and resolve infrastructural problems related to networking and security stacks.

Ensure that network services across the company are effective and secure.

Design and implement the next generation of tools for better efficiency.

As a DevOps Engineer in the KubeOps team, you'll specialize in Kubernetes infrastructure management and operations. You'll design, implement, and maintain our Kubernetes ecosystem at scale. In your day-to-day, you will:

Design, implement, and operate production-grade Kubernetes clusters on AWS

Architect and maintain highly available and resilient Kubernetes infrastructures

Manage infrastructure of Kubernetes from different flavors on top of AWS cloud at scale

Use your expertise in Linux and networking fundamentals to enhance system performance, security, and reliability

Implement and maintain Infrastructure as Code (IaC) practices to ensure consistency and efficiency in deployment processes

Troubleshoot and resolve complex issues related to cloud infrastructure and services

At Check Point, were redefining how the world experiences cybersecurity. Were looking for a QA Engineer who is curious, detail-oriented, and passionate about delivering uncompromising quality. If you thrive on learning new technologies daily, enjoy solving complex challenges, and want to make a real impact on network and cyber security this is your opportunity.

Key Responsibilities
Design and execute test plans for new and existing features in Check Points security applications.
Simulate real-world customer environments and reproduce field issues to ensure product robustness.
Document, track, and validate bugs across the development lifecycle.
Collaborate closely with R&D from early design stages to final release.
Work with other QA teams to develop integration tests and share knowledge across domains.
Maintain high-quality standards aligned with Check Points QA methodology and continuously improve user experience.
Stay up to date with new technologies, tools, and testing strategies.
Take ownership of your features and contribute to the overall product quality.

We are looking for a new Tier 3 Team Leader talent to join our team!
Lead and manage a team of senior Tier 3 Support Engineers across EMEA/APAC.
Act as a technical mentor, guiding the team through deep investigations involving network protocols, VPNs, cloud integrations, and Linux systems.
Own escalations from high-value enterprise customers, driving resolution and ensuring customer satisfaction.
Collaborate cross-functionally with Product, R&D, Sales, and Customer Success to remove blockers and improve the customer experience.
Drive internal projects, process improvements, and training programs to scale the teams capabilities.
Support global initiatives and align with counterparts in the US to ensure consistent follow-the-sun support coverage.
Represent the customers voice internally, identifying trends, recurring issues, and areas for improvement.
Maintain a hands-on technical presence - this is a player-coach role.


Job Id: 23982

Join Veriti, Threat Exposure, a Check Point company, and help redefine Threat Exposure Management.
Founded in 2021, Veriti pioneered the Preemptive Exposure Management (PEM) category - automating risk remediation across complex, multi-vendor environments. With continuous assessments and integrations with 70+ security tools, Veriti empowers teams to assess, verify, and safely remediate exposures without disrupting operations.



Veriti, the new Check Point acquired company, is in search of a dedicated Professional Services Engineer (PS)!

As a Professional Services Engineer, you will own the delivery of Veritis Cybersecurity platform into Customer Environments. This role blends technical deployment, customer engagement, and field feedback into one high-impact position. You will lead hands-on installations, custom integrations, and enterprise readiness all while representing Veriti's excellence in execution.

Key Responsibilities
Plan and execute installations of Veritis platform in customer environments (on-prem and cloud).
Collaborate with customer security and IT teams to design tailored deployment plans.
Ensure deployments meet technical, operational, and security standards.
Troubleshoot complex deployment issues and escalate when necessary.
Assist in the creation of technical implementation guides and documentation.
Provide technical enablement to customers and internal staff.
Act as a technical liaison between customers and Veriti R&D.
Feed deployment insights into product development and customer success processes.