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As a Product Manager IPE, you'll own the full product lifecycle, working on internal tools like identity management, automation APIs, databases and AI bots. You'll collaborate across teams to deliver scalable and reliable solutions while championing a culture of self-service. In your day-to-day, you will:

Own the full product lifecycle, including ideation, MVP, launch, and iteration for internal tools
Map pain points across Customer Care tickets, shadow IT, and operational data, validating solutions with rapid user research and experimentation
Define and maintain the product roadmap, prioritizing by business impact, employee delight, and tech feasibility
Partner with engineering, IT-Ops, security, HR, and data teams to ship scalable, reliable, and compliant experiences
Measure what matters by setting KPIs, instrumenting usage analytics, and pivoting based on data insights
Champion a culture of self-service to reduce friction and empower employees to solve problems independently

As an AI Product Manager, you'll be at the forefront of shaping Wix's self-service experience. You'll lead the evolution of our Help Center, Help Widget, and AI Chatbot to create a seamless and consistent journey for users seeking help. This is a high-impact role, sitting at the intersection of AI, user experience, and customer success.

In your day-to-day, you will:

Lead the roadmap and strategy ensuring it aligns with the broader self-service vision
Partner closely with engineering, data science, design, and support operations to define and deliver impactful features
Understand the underlying AI and technical architecture, making smart trade-offs and challenging technical decisions when needed
Translate complex AI capabilities, including generative AI, into clear user value and measurable business outcomes

Join Wix Channels as we build the platform that powers Wixs global partnerships. As Product Lead, youll lead the product management function within Wix Channels, overseeing a growing team of product managers responsible for shaping user journeys, funnels, and partner-driven experiences that generate meaningful business impact for Wix and its partners.

Youll combine strategic thinking with hands-on execution: setting the vision, driving discovery, and collaborating across Product, R&D, and Business teams to turn opportunities into scalable, AI-powered solutions. This is a role for a product leader whos passionate about connecting great user experiences with business outcomes, thrives in ambiguity, and brings strong communication and customer-facing skills.

Key responsibilities

Lead, mentor, and grow a team of product managers: set goals, ensure delivery, and foster professional development.
Define and own the roadmap for Wix Channels user-facing and partner-facing products, aligning strategy with business and user goals.
Partner closely with engineering, design, and solution architecture to build scalable, data-driven products.
Collaborate with Sales, Account Management, and partner teams to ensure alignment between product direction and go-to-market execution.
Conduct ongoing discovery with partners and end users to identify needs, uncover insights, and shape product opportunities.
Drive funnel optimization initiatives to improve user acquisition, activation, and retention across Wixs channel ecosystems.
Use data and user behavior analytics to inform priorities, validate hypotheses, and measure success.
Represent the product organization in partner discussions: communicate vision, lead discovery sessions, and build trusted relationships.
Ensure technical and architectural understanding within the team to support high-quality decision-making.
Contribute to hiring, team structure, and planning as the product group grows.

Note: This is a temporary position for 6-9 months.

As a UX Writer, you'll play a crucial role in crafting the user experience and creating clear and compelling copy that guides and engages our users at every touchpoint.

In this role, you will:

Write clear, creative UX content in the Wix tone and voice

Own every stage of the content cycle, from brainstorming on initial wireframes to shipping perfect copy

Build upon and help maintain adherence to our style guide

Collaborate with Product Managers, Developers, UX Designers and other stakeholders

Work with other writing groups including Marketing and Knowledge Base to ensure a consistent user experience

Conduct product and user research

Coordinate localization efforts to ensure efficient and successful localization for our global audience (20 languages and counting)

Juggle multiple projects at once, while prioritizing your tasks and meeting tight deadlines