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SciPlay, is a global leader focused in providing an ever-expanding portfolio of robust iGaming and Social Casino solutions to the global gaming industry. To put it simply - we make Mobile and Facebook games that are fun to play, fun to make, and we're growing like crazy! SciPlay's reach is made possible by the expertise of our rock star teams and game makers. Want to be part of a fast-paced company that lands in the Top 1% of Social Casino games? See more details below!

Position Summary

Working within the IT team and closely with other business units you will provide front-line primary technical support to end users on various technical issues and problems relating to hardware, software and peripherals. This includes actively resolving escalated end-user help requests within established SLAs. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.

Key Responsibilities:

Provide 1st / 2nd / 3rd level remote or face to face IT support services for the local end-users.

End-User IT Support for workplaces including Windows/Unix/Mac desktops/laptops, printers, IP Phones, smartphones etc.

Installation, routine maintenance and management of end-user computing devices (desktop, laptop, smartphone and tablet devices); this includes imaging and keeping them up-to-date with management tools

Fulfil User Account Management requests

Maintain the proper operation of Training / Meeting rooms

Liaising with System & Network Administrators for the management & maintenance of Sciplay infrastructure including Servers, Network, Storage & Data Center facility.

Maintain the asset database and hardware inventory for office; Manage stock of IT Equipment and maintain Lifecyle Management

Perform the IT Induction to New Hires

Efficient implementation of changes to services, technologies and processes (IT Projects / IT Tasks)

Preparation and maintenance of technical procedural documents and FAQ's for both IT staff and user community

Follow up IT Service Management procedures such as Incident Management, Problem Management, Knowledge Management, Configuration Management, Change Management

Experience in supporting Executive Stakeholders

All other duties as assigned.

We are looking for a passionate and skilled QA Engineer to join our VPN Team.

If you have a deep interest in Networking, cloud and Security and thrive on tackling high-end networking challenges with a proactive mindset, we invite you to be part of our innovative and collaborative team.

Key Responsibilities
Test design, test plan development, and step-by-step documentation for new and existing features.
Execute tests on both existing and in-development Check Point products and features.
High orientation to details and user experience.
Ability to plan and execute tests for complex features in a fast-paced environment.
Knowledge of tools, concepts, and methodologies of QA testing.
Self-learning capabilities of new products and technologies.
End-to-end ownership on bugs found, from documentation to fix validation.
Maintain a high level of quality according to the Check Point Quality Assurance standards.
Seek continuous education opportunities on new solutions, skills, and technologies to be incorporated in Q.A. testing.