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Proactively acts as the voice of the customer/partner and internal communities leveraging relevant insights from feedback tools and systems. Proactively identifies and/or translates customer/partner problems into industry solutions. Drives self and guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Anticipates, identifies, escalates, and mitigates blockers using appropriate tools. Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed. Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Operates according to required operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leverages market insights and demand signals. Leads, mentors, and may assemble virtual teams using knowledge of Microsoft architectures and their context in the competitive landscape. Proactively identifies and anticipates gaps that enable solutions to scale across

Delivers solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Guides complex customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services. Provides feedback to Unified Delivery Team on VBDs to refine and further develop content.
Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Strategically consults with, actively listens to, and respectfully challenges customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Identifies, anticipates, and evaluates industry trends (e.g., customer industry verticals, information technology [IT] industry), gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps both existing and novel architecture and digital transformation solutions to customer/partner business outcomes. Proactively anticipates and captures opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities aligned with Microsoft's Customer Engagement Model.

Join our team working on an advanced ad-serving platform that powers millions of real-time interactions every second. As a Senior Backend Developer, youll play a key role in designing, developing, and maintaining a high-performance system that supports critical functionalities like targeting, attribution, budget management, and data pipelines for machine learning and reporting.Youll be expected to lead impactful projects, drive improvements in performance, scalability, and system reliability, and help shape solutions that directly influence the success of a globally recognized platform. We value bottom-up initiatives and encourage team members to bring their ideas to the table, fostering innovation and collaboration.
Why You'll Love This Role:

Take ownership of major projects and core features with significant business impact.
Work alongside skilled engineers in a fast-paced, high-scale environment.
Tackle challenging technical problems using cutting-edge tools like Kafka and Aerospike.
What you'll be doing
Design, develop, and monitor new features for the platform, including components supporting targeting, attribution, and budget management.
Maintain and optimize the performance of critical backend systems.
Refactor and improve legacy code to ensure scalability and efficiency.
Lead efforts to guarantee system reliability and low latency in a high-concurrency environment.
Collaborate with peers and across teams to deliver high-quality, production-ready solutions.