We are seeking a principal product manager on our team who would lead the transformation of the underlying fraud, risk and money movement capabilities that supports our critical area of focus (Revolutionize speed to benefit, and infuse AI into our fraud and risk lifecycle end-to-end, with the ultimate goal of making Intuit the safest and the most trusted place for our customers to transact). In this role, your focus would be to build the vision and roadmap to accelerate our policy and AI/ML teams mission to elevate risk controls, in service of our business growth strategy. Our customers and partners are strongly technical and this role requires a strong display of driving technical partnership and influence leading to strong business outcomes.
Responsibilities
End-to-end ownership of customer lifecycle risk, spanning all product offerings to ensure a seamless experience across the ecosystem
Develop deep customer empathy and detailed understanding of the customer journey for SMBs, minimizing friction through automated real-time decisions and effortless offline processes
Transform risk platform with scalable capabilities to serve a global audience, stitching data across numerous data sources to manage fraud risk, financial risk and regulatory compliance
Leverage customer insights to formulate a compelling platform vision, then develop hypotheses and initiatives to deliver that vision; create, measure and own success metrics
Build strong relationships with product, engineering, risk and operations teams to influence and align on platform roadmapEstablish product delivery timelines in close collaboration with development teams; communicate frequently and clearly with other teams and leaders across the business
Ruthlessly prioritize initiatives and drive work with strong focus on process and tactical execution
Knows when and how to be scrappy and entrepreneurial, hypothesis driven and analytical; exercises strong judgment when balancing risks and while making trade-off decisions
Requirements: 8+ years of related work experience in product management, or related experience
Experience with building and leading high performing teams
Track record in defining and delivering awesome products solving big customer needs
Proven ability to develop and champion a product vision, strategy, and roadmap for a product area in support of customer needs and company objectives
Experience with Agile development and methodologies being the product owner
Track record of working closely with customers, partners, listening and taking a customer-focused approach to strategy and priorities - passion for the customer
Undergraduate degree required; focus in computer science preferrable; MBA is a plus; equivalent experience will be considered
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