As a User Experience Researcher (UXR), youll help your team of UXers, product managers, and engineers understand user needs. Youll work with stakeholders across functions and levels and have impact at all stages of product development. Youll play a critical role in creating useful, usable, and delightful products. Youll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. Youll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
Waze is where people and technology meet to solve transportation challenges. It's a platform that empowers users to contribute road data and edit Waze maps to improve the way we move about the world.As the social navigation pioneer, Waze leverages mobile technology and a passionate global community to redefine expectations of todays maps.
Waze is also a household name in Israel, and joining our team is an opportunity to be part of local history and be part of a passionate team and community working to change the way our cities move and make every drive smarter and safer.
Responsibilities
Conduct separate research on multiple aspects of products and experiences.
Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs, and online experiments (A/B testing).
Work with Designers, Product Managers, Engineers and other User Experience Researchers to prioritize research opportunities in a fast-paced, rapidly changing environment.
Understand and incorporate complex technical and business requirements into research.
Advocate research findings to diverse audiences through written reports and in-person presentations.
Requirements: Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, a related field, or equivalent practical experience.
5 years of experience in an applied research setting, or similar.
Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).
Experience in product research in usability or generative settings.
Preferred qualifications:
Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
3 years of experience working with executive leadership (e.g., Director level and above).
3 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
Experience in a variety of product spaces, applied research or academic settings.
Experience communicating user research findings with cross-functional partners to drive impact.
Understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
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