Requirements:
Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
Proven experience as an Technical manager or similar role, demonstrating strong leadership skills and the ability to manage a team effectively.
In-depth knowledge of IT systems, hardware, software, and networking technologies.
Experience with helpdesk ticketing systems and remote support tools.
Excellent problem-solving and communication skills, with the ability to translate technical concepts into non-technical terms for end-users.
Strong organizational skills and the ability to multitask in a fast-paced environment.
ITIL certification or knowledge of IT service management best practices is a plus.
Prior experience in a call center is a plus.

Requirements:
?You have at least a master and/or bachelors degree in Information Technology or equivalent;

Background in application architecture, reporting, designing ERP solutions such as Oracle, SAP, Peoplesoft, Workday
Experience with Sales Platforms such as salesforce or Oracle.
?At least 5 years of senior management experience in IT (at the VP or Director level) for a similarly sized Global organization;

?Act as a trusted adviser and build and maintain relationships with C -level executives and business unit leaders to develop a clear understanding of business needs; ensure cost-effective delivery of IT services to meet those needs and respond with agility to changing business priorities;

?Strong interpersonal, communication skills and problem-solving skills with a demonstrated ability to partner proactively and build consensus with key constituents throughout the organization;